EngineFuel system
Filed Jul 27, 2024
Suction jet pump failed causing vehicle to have numerous issues and had to be repaired due to being unable to drive. Suction jet pump has a recall with no remedy. Repairs cost me $3369.39 and car was in the shop for 24 days while shop tried to locate recalled part from a distributor.
- NHTSA ID
- 11604871
- Incident
- Jul 1, 2024
EngineFuel system
Filed Jul 15, 2024
The contact owns a 2015 Volkswagen GTI. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was previously taken to the local dealer where it was diagnosed and the intake manifold, fuel injector, spark plugs, carbon block, and camshaft adjuster magnet were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 107,630. VIN tool confirms parts not available.
- NHTSA ID
- 11602390
- Incident
- Jun 23, 2024
- Mileage
- 107,630 mi
EngineFuel system
Filed Apr 12, 2024
This recall was issued in feb 2024 and there is still not a remedy available. Feb 14,2024 Manufacturer Recall Number20UF NHTSA Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available I am smelling gas in my car intermittently and this could be related to the recall. We need a remedy for this now. So I am issuing this complaint.
- NHTSA ID
- 11582611
- Incident
- Feb 14, 2024
Camshaft broken due deficiency on quality of the product, they have a recall of many cars but for casualty my car is not on the list, va don’t want to fix it and now I have to spend mor than 5500
- NHTSA ID
- 11515753
- Incident
- Mar 13, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant leak from very known area which is the water pump. How was your safety or the safety of others put at risk? If leaks to much it can cause the car to run very hot and have to pull over. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes most dealers do say it is a common problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
- NHTSA ID
- 11501147
- Incident
- Jan 1, 2023
EngineFuel systemPowertrain (other)
Filed Sep 8, 2022
Vehicle started to show intermittent coolant gauge fluctuation with simultaneous loss of cruise control function. The coolant gauge would show cold, then hot. After visiting a dealer, a coolant leak was identified from a crack in the Thermostat/Water Pump housing along with corrosion in the coolant bottle. In addition, the trunk latch failed, likely from a faulty windshield washer fluid valve leaking onto the electrical equipment. All parts were replaced. Within another 3 months the fuel pump failed and needed to be replaced. All parts were repaired at a Volkswagen Dealer. The overheating of the engine and failure of the fuel pump could have caused engine failure and the car to lose immediate power, causing a fire or crash. The faulty rear door latch could have caused the door to open while driving. All of these issues occurred without warning. Check engine light, EPC and disabled cruise control lights came on at the time of the problem. The vehicle also restricted the speed of the car and maximum RPMs allowed.
- NHTSA ID
- 11483589
- Incident
- Mar 25, 2022
There is an issue with the thermostat housing that causes coolant to leak out. This can cause the water pump to fail or if enough of the coolant leaks it can cause the engine to over heat and fail. The Thermostat housing is totally sealed so this is a manufacture defect that happens on the make of my car and should have a recall on the part. There were no warning lights or indicators to let me know of this issue. I brought the car in to my local Volkswagen dealer (dealer of purchase of the car) for another recall to be serviced and I was informed of this issue and need to have it fixed or risk having major issues with the car. I checked online and found MANY other car owners with this same issue so it seems to be systematic and a failure in the part in question.
- NHTSA ID
- 11474541
- Incident
- Jul 18, 2022
The coolant shutoff valve/water pump has failed twice in a little over 13,000 miles. The first incident caused the engine to overheat and go into "lump mode" on the highway and would not go over 45 mph. In the 2nd incident, the coolant shutoff value because stuck in an open position, resulting in poor gas mileage and an engine that takes much longer than normal to reach operating temperature. Problem has been confirmed by the dealer that performed all scheduled maintenance. The component has not been inspected by the manufacturer, police, insurance or others. Warning Lamps: I was not the driver during the first incident. The 2nd incident, the engine warning light came on within a couple of days of a major maintenance at the dealership.
- NHTSA ID
- 11465359
- Incident
- Feb 25, 2022
The engine stalled at idle while I was at the stop light.
- NHTSA ID
- 11451063
- Incident
- Feb 6, 2022
Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation because vehicle could not accelerate as quickly as expected by following drivers. There is a design flaw in that the thermostat should fail stuck open, and not stuck closed, to ensure adequate vehicle mobility to avoid a potentially dangerous situation. Additionally, this component is an On-Board Diagnostic Device belonging to the emissions control system. Failure should be covered under the federal emissions control warranty.
- NHTSA ID
- 11443425
- Incident
- Dec 10, 2021
The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coolant and thermostat being one of the vital parts of the vehicle, its upsetting for such a new vehicle to have such a common problem of needing a new water pump across the board. These types of imperfections in design and quality control need to be addressed due to the shear amount of people needing coolant related issues resolved on their own dime. Do better VW.
- NHTSA ID
- 11440710
- Incident
- Nov 10, 2021
EnginePowertrain (other)
Filed Nov 8, 2021
Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of the thermostat housing, I have been adding coolant every other week. As the loss of coolant often trips the low coolant warning if the level isn't maintained. I feel like I'm not the only one with this issue, after reading online Volkswagen community. Many 2015-2020 GTI owners are also having the same problem. The car overheated couple times when stuck in New York traffic, I would like Volkswagen manufacture to address this issue and give all the GTI owners an explanation to why their part fails less than a few years of ownership.
- NHTSA ID
- 11439765
- Incident
- Jun 30, 2019
Linkage on the turbo wastegate actuator seizes if the car is not driven for more than a few months at a time. This causes the car to not produce any boost and leaves it in a state in between limp mode and normal rpm range. This makes it incredibly inconsistent with rpm and maintaining speed.
- NHTSA ID
- 11438933
- Incident
- Nov 1, 2021
Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which has been replaced out of pocket by an independent. This is apparently common with MK7 GTIs and can cause engine failure and stalling in the middle of the road.
- NHTSA ID
- 11437000
- Incident
- Oct 16, 2021
The engine blew while stopped at a light at an intersection. The car was unable to restart. We were told there was no compression in cylinder 3. This car had received regular maintenance at the dealer. If the car had been in motion, the driver and passengers could have been seriously injured. The engine only had 67,000 miles on it and no known problems beforehand.
- NHTSA ID
- 11426711
- Incident
- Jul 13, 2021
PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A FAULTY TURBO AND AS A RESULT IT BLEW THE ENGINE.
- NHTSA ID
- 11407181
- Incident
- Jan 26, 2021
- Mileage
- 90,000 mi
WATERPUMP/THERMOSTAT HOUSING COVERED IN DRY COOLANT, LEAKING DUE TO WARPAGE OF THE PLASTIC PARTS USED MY VOLKSWAGEN. COOLANT NEEDS TO BE TOPPED OFF EVERY 3 MONTHS, VW SAID THEY DIDNT FIND ANYTHING WRONG. PROBLEM IS GETTING WORSE AS THE PARTS FAIL AND WILL LEAD TO CATASTROPHIC FAILURE AND DAMAGE/OVERHEATING TO THE ENGINE.
- NHTSA ID
- 11396805
- Incident
- Nov 1, 2018
- Mileage
- 37,000 mi
PERSISTENT COOLANT MIGRATION PROBLEM, WHEREIN COOLANT MIGRATES THROUGH WIRING HARNESS CONNECTION ON COOLANT RESERVOIR AND TRAVELS THROUGH THE WIRING HARNESS TO OTHER SENSORS AND ENGINE CONTROL EQUIPMENT ON THE VEHICLE, CORRODING AND DESTROYING KEY COMPONENTS OF THE CARS ELECTRONICS AND SAFETY CONTROL SYSTEMS. THIS REPAIR HAS COST THOUSANDS OF DOLLARS TO ADDRESS, AND IT STILL NOT SOLVED.
- NHTSA ID
- 11388860
- Incident
- Dec 19, 2019
- Mileage
- 48,000 mi
EngineFuel system
Filed Dec 24, 2020
FIRST CAR STARTS. SECOND PUT THE GEAR INTO REVERSE. THIRD CAR STARTS TO STALL SLOWLY SHUTTING DOWN THE ENGINE WHILE IN REVERSE. FOURTH, CAR HAS DIFFICULTY STARTING THE ENGINE WHILE PUTTING IN PARK GEAR. FIFTH, I HAD TO PRESS THE BRAKE AND THE PUSH START BUTTON IN ORDER TO START WHILE PRESSING THE GAS PEDAL TO INCREASE THE RPM. THEN I DRIVE. THIS HAPPENS OFTEN WHEN FIRST STARTING THE VEHICLE UNDER STATIONARY.
- NHTSA ID
- 11384872
- Incident
- Nov 1, 2020
- Mileage
- 59,000 mi
COOLANT LEAK AND STRONG SMELL AFTER DRIVING THE CAR SINCE IT WAS NEW. GRADUAL COOLANT LOSS IN THE RESERVOIR. VW REDESIGNED THE THERMOSTAT HOUSING AND WATER PUMP AFTER RAMPANT 2015 MODEL YEAR FAILURES.
- NHTSA ID
- 11355431
- Incident
- Sep 16, 2015
MY WATER PUMP IS LEAKING AT ONLY 76 THOUSAND MILES0
- NHTSA ID
- 11352409
- Incident
- Jul 29, 2020
- Mileage
- 76,000 mi
EnginePowertrain (other)
Filed Aug 21, 2020
I HAVE A 2015 GTI THAT HAS ONLY 80,000 MILES ON IT. I HAD A REPAIR DONE TO REPLACE VALVES, COIL SPRINGS, SPARK PLUGS AND IGNITION COILS LAST YEAR DUE TO FAILURE OF THE ENGINE. THEY CLAIMED TO FIX THIS PROBLEM AND A YEAR LATER THE SAME EXACT FAILURE HAPPENED. THE FIRST TIME IT COST 3,500 TO FIX WITH A CUSTOMER LOYALTY DISCOUNT. THIS TIME THEY SUGGEST REPLACING THE ENGINE AT A 14,000 PRICE TAG. THERE IS CLEARLY SOME DESIGN FLAW THAT IS CAUSING THIS REPEATED FAILURE IN SUCH A NEW CAR. VOLKSWAGEN DOESN'T BACK UP THE PREVIOUS REPAIR. WITH THE FREQUENCY OF THIS ISSUE I'M SURE THERE ARE OTHER PEOPLE WITH THIS SAME ISSUE.
- NHTSA ID
- 11350665
- Incident
- Aug 3, 2020
- Mileage
- 85,000 mi
2015 VOLKSWAGEN GTI. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SUCTION PUMP SAFETY RECALL. *LD THE CONSUMER STATED EACH FAILURE OCCURRED AFTER FILLING UP THE GAS TANK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS *JS
- NHTSA ID
- 11349481
- Incident
- Sep 27, 2018
AFTER HAVING MY 2015 VW SE 4-DR 2.0T AUTO PZEV INTO THE DEALERSHIP'S SERVICE CENTER FOR A/C ISSUES. TWO WEEKS LATER THE ENGINE LIGHT CAME ON AND I IMMEDIATELY PARKED THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP WITH THIS AS THE PROBLEM. REPLACE ENGINE AND TURBO! OVER $17,000!
- NHTSA ID
- 11337851
- Incident
- Jul 2, 2020
- Mileage
- 59,234 mi
WATER PUMP & THERMOSTAT HOUSING LEAKING COOLANT AT 31,000 MILES. BOTH ITEMS WERE REPLACED AT THE DEALERSHIP. *TR
- NHTSA ID
- 11327807
- Incident
- Jun 4, 2020
- Mileage
- 31,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.