RoadVitals

2008 Volkswagen Jetta Sportwagen Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 16, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 9, 2018

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2008 Volkswagen Jetta Sportwagen. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed May 16, 2019

1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT HOLDS SHIFTER MECHANISM DOWN WAS BROKEN AND SOMEONE TRIED TO WELD IT BACK AND WOULD NEED TRANSMISSION TO REPAIR IT. 5.ON 3/31/2017 THE 08 JETTA WAS FINALLY PICKED UP BY PLEASANT VALLEY MOTORS 6.IN THE INTERIM, I HAD TO RENT VEHICLES TO GO TO WORK ETC. 7.PVM, OFFERED A VEHICLE IN WHICH THEY CAME UNANNOUNCED TO TOOK THE LOANER DUE TO THEM CLOSING DOWN ABRUPTLY. 8. ON MAY 12, 2017, WITH MY 08 JETTA IN THEIR POSSESSION STATED THEY WERE CLOSING AND I WILL NEED TO PAY THEIR UNKNOWN MECHANIC THE REPAIRS. 9. I REQUESTED FOR PVM TO FURNISH A MECHANICAL VEHICLE REPORT, LOCATION AND STATUS ON THE VEHICLE. I RECEIVED NOTHING BUT BACK AND FORTH CONFIRMATION FROM UNKNOWN REPS UPON PVM CLOSING. 10. PLEASE NOTE: I RECEIVED HARASSING PHONE CALLS FROM "AL" A SALES AGENT WITH PVM THAT WAS NEVER LICENSED TO SELL IN NORTH CAROLINA. 11. SINCE MAY 12, 2017, PVM AND THEIR MECHANIC WAS NEVER SEEN AND MY VEHICLE I NEVER HAD IN MY POSSESSION TO DATE. 12. I INFORMED CREDIT ACCEPTANCE ABOUT THIS ENTIRE ORDEAL AND CREDIT ACCEPTANCE THE LENDER STATED THEY CONDUCTED AN INVESTIGATION ON-SITE AFTER PVM CLOSED AND THEY DID NOT CONFIRM NOR PROVIDED ME DETAILS RESULTS OF THEIR INVESTIGATION SUCH AS DATE, TIME, AGENT WHO INVESTIGATED THIS AUTO FRAUD ETC. 13. IN RETURN, TO DATE HAVE ACCUMULATED BAD CREDIT REPORTING FROM CREDIT ACCEPTANCE, NO VEHICLE IN POSSESSION.

NHTSA ID
11208154
Incident
Mar 23, 2017
Airbags
Filed Feb 9, 2018

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID
11071942
Incident
Nov 1, 2017
Mileage
136,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .