2008 Volkswagen Jetta Brakes Problems

ENGINE LIGHT ON

NHTSA ID

11193503

Incident

Mar 25, 2019

Mileage

199,000 mi

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE BRAKE SYSTEM AND ABS WARNING INDICATOR REMAINED ILLUMINATED AND A BEEPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, AND THE PARKING BRAKE HAD TO BE APPLIED IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

11000732

Incident

Jun 14, 2017

Mileage

110,000 mi

THE BRAKES ON MY VEHICLE ARE FAILING FOR THE THIRD TIME IN 6 YEARS AND THE VEHICLE ONLY HAS 68,000 MILES ON IT. THE FIRST TIME THEY FAILED, THE CAR WAS BARELY TWO YEARS OLD AND HAD 22,000 MILES ON IT. THE SECOND TIME THEY FAILED WAS TWO YEARS LATER, AT 40,000 MILES. THEY ARE NOW FAILING AGAIN. RESEARCH ON THE INTERNET SHOWS THAT VW HAD DISCOVERED A DESIGN FLAW ON THEIR 2008 JETTA BRAKES THAT WAS CAUSING THIS, BUT NO RECALL OR RESOLUTION HAS EVER BEEN ISSUED. VW NOW REFUSES TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE VEHICLE OR TO OFFER ANY ASSISTANCE TO RESOLVE THE PROBLEM. *TR

NHTSA ID

10566048

Incident

Feb 26, 2014

Mileage

68,000 mi

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE WAS DEFECTIVE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE BRAKE PADS WERE WORN PREMATURELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB

NHTSA ID

10443444

Incident

Jan 9, 2012

Mileage

38,000 mi

I FIRST TOOK MY CAR TO THE DEALERSHIP JUNE 1ST FOR AN OBVIOUS RATTLING NOISE IN BETWEEN MY FRONT TIRES. ON JUNE 15TH BACK TO THE DEALERSHIP FOR THEM TO REPLACE MY BUSHINGS BUT PROBLEM STILL EXISTED SO THEY ORDERED PINS FOR CALIPER BRACKET. IN JULY AFTER REPLACING STRUTS THE PROBLEM STILL EXISTED. AUG 31ST THEY REPLACED THE SWAY BAR AND DECLARED THE PROBLEM WAS RESOLVED. WHEN I GOT IN MY CAR THE PROBLEM STILL EXISTED AND THEY HAD LEFT MY CAR OUT OF ALIGNMENT IT WAS ALMOST IMPOSSIBLE TO DRIVE. SEPT 14TH I RETURNED BACK TO THE DEALERSHIP FOR THE SAME PROBLEM. THEY REPLACED BOTH SWAY BARS. THE PROBLEM WAS FINALLY RESOLVED AFTER LOSING MY CAR FOR 6 FULL DAYS, HOWEVER MY BRAKE LIGHTS WERE ON. THEY ASSURED ME IT WAS JUST A COINCIDENCE, THE SERVICE GUY DISCOVERED THE TECH HAD FORGOTTEN TO CONNECT MY BRAKES BACK. I DID NOT FILE A FORMAL COMPLAINT AT THIS TIME BECAUSE I WAS SO RELIEVED THEY HAD FINALLY FIXED MY SUSPENSION ISSUE. IVE HAD TO BUY 2 BRAND NEW SETS OF TIRES SINCE JUNE BECAUSE OF ALL THE WARE ON MY TIRES FROM MY MESSED UP SUSPENSION. TODAY, JAN 3RD 2012 MY CAR IS BACK IN THE SHOP YET AGAIN. THIS TIME FOR A REAR PASSANGER SIDE DOOR LOCK THAT HAD BEEN SET ON CHILD LOCK WILL NO LONGER LOCK. ORDERED THE PART, SINCE MY CAR IS NO LONGER UNDER WARRANTY THE PART WITH LABOR 360. IN THE MEANTINE THE TECH DISCOVERED AN OIL LEAK. THE DEALERSHIP IS NOW SAYING MY VACCUM PUMP IS LEAKING AND IS NO LONGER UNDER WARRANTY FOR THEM TO FIX IT. THEIR QUOTE 960. I CHECKED ON THE PART ITS 257 NEW. EVEN THOUGH I DIDN'T FILE A COMPLAINT OR COST THEM MONEY WHEN THEY FORGOT TO CONNECT MY BRAKES BAKE THEY ARE GOING TO CHARGE ME 700 DOLLARS IN LABOR. MY CAR IS ONLY A 2008 AND HAS BEEN IN THE SHOP MORE IN ONE YEAR THAN ANY OF MY OTHER CARS COMBINED. IT IS DAILY A SAFETY HAZARD BECAUSE OF THE LINGERING OF FIXING MY CAR RIGHT THE VERY FIRST DAY I TOOK IT TO THE DEALERSHIP JUNE OF 2010. *TR

NHTSA ID

10442308

Incident

Jun 1, 2010

Mileage

39,247 mi

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR BRAKE PAD LOCKED WHILE DRIVING, DUE TO THE BRAKE PAD BEING STUCK. WHEN THE CONTACT PUT THE VEHICLE IN PARK, THE BRAKE PAD FELL OFF ONTO THE FLOOR. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW BRAKE CALIPER AND BRAKES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST THE CONTACT WITH THE REPAIRS. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 49,000.

NHTSA ID

10409209

Incident

Jun 11, 2011

Mileage

48,000 mi

FRONT PASSENGER ABS WIRE CAME OUT OF BRACKET AND RUBBED ON THE AXLE. ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON...ABS IS INOPERABLE. DEALERSHIP SAID IT WAS CAUSED BY SNOW AND ICE. WE LIVE IN ILLINOIS WHERE THERE IS SNOW AND ICE 6 MONTHS OUT OF THE YEAR. WHY IS THIS KIND OF ENGINEERING ALLOWED IN SNOWY CLIMATES IF IT IS UNABLE TO PROBABLY FUNCTION. THIS IS A SAFETY HAZARD AS THE BRAKE LINE IS ALSO FASTENED TO THIS BRACKET. WHEN CHECKING ONLINE THIS SEEMS TO BE A VERY RECURRING ISSUE. WE WILL BE NEEDING TO GET THIS FIXED....CAR IS UNDER WARRANTY BUT THEY SAY THIS DOES NOT FALL UNDER THE WARRANTY. THE REPAIR IS $506.00 FOR AN ENTIRE WIRE HARNESS. WE HAVE OWNED AUTOS AND VANS SINCE THE INCEPTION OF ABS. WE HAVE NEVER HAD A VEHICLE THAT HAS HAD THIS PROBLEM. *TR

NHTSA ID

10375495

Incident

Dec 27, 2010

Mileage

31,010 mi

REAR BRAKE PADS ON MY 2008 VOLKSWAGEN JETTA ARE WORN DOWN TO NOTHING AND MY FRONT BRAKE PADS ARE JUST ABOUT PERFECT. HAVE NOTICED MANY ONLINE FORUMS HAVE MENTIONED THIS PROBLEM AS WELL. *TR

NHTSA ID

10367145

Incident

Nov 22, 2010

Mileage

30,000 mi

I HAVE A 2008 VW JETTA AND I HAVE HAD TO HAVE THE BRAKE PADS, ROTORS AND CALIPERS REPLACED NOW FOR A 3RD TIME. THE FIRST 2 TIMES HAPPENED WITHIN THE FIRST 12 MONTHS OF OWNING THE VEHICLE. *TR

NHTSA ID

10365311

Incident

Nov 10, 2010

Mileage

83,950 mi

I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH THE VW MECHANIC, THERE WAS NOT EQUAL WEAR. I AM CONTESTING THE ISSUE AND BELIEVE THAT IT IS A MECHANICAL PROBLEM AND NOT A CASE OF NATURAL WEAR. *TR

NHTSA ID

10355819

Incident

Sep 15, 2010

Mileage

18,000 mi

2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY SHOULD. I FEEL THAT THIS IS DEFINATELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

NHTSA ID

10352783

Incident

Aug 20, 2010

Mileage

36,000 mi

CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR

NHTSA ID

10327827

Incident

Apr 3, 2008

Mileage

23 mi

I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR

NHTSA ID

10326193

Incident

Mar 26, 2010

Mileage

31,069 mi

PRE-MATURE REAR-BRAKE WEAR. THE REAR BRAKE PADS COMPLETELY WORE OUT AT ABOUT 17,000 MILES CAUSING METAL TO METAL CONTACT WITH THE REAR ROTORS. MOST OF THE MILES ARE HIGHWAY. MANY FORUMS REPORT SIMILAR PROBLEMS FOR OTHER YEARS OF THE VEHICLE AND IT SEEMS THAT THE CAUSE COULD BE CALIPERS THAT DON'T DISENGAGE COMPLETELY WHEN THE PARKING BRAKE IS USED. SINCE I HAVE A MANUAL TRANSMISSION IT'S HARD NOT TO USE THE PARKING BRAKE. MY REAR WHEELS ARE ALWAYS COVERED IN BRAKE DUST AND IT SEEMS LIKE THE PADS WILL WEAR OUT SOON AGAIN (ABOUT 22,000 MILES LATER). I TRIED NOT TO USE THE PARKING BRAKE AFTER THE FIRST REPAIR AND HAVE A COMMUTE CONSISTING OF ABOUT 85 PERCENT HIGHWAY MILES SO THIS KIND OF BRAKE WEAR IS INEXCUSABLE. THE FRONT BRAKE PADS DID NOT NEED ANY ATTENTION YET AND LOOK GOOD. *TR

NHTSA ID

10324324

Incident

Mar 16, 2009

Mileage

17,000 mi

I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MILE CHECKUP, I WAS AGAIN TOLD THAT MY BRAKES WERE FINE AND HAD 50% REMAINING. I TOOK THE CAR TO MEINEKE TO HAVE THE BRAKES DOUBLE CHECKED. I WAS SHOWN THAT THE REAR CALIPERS ARE DEFECTIVE. THEY DO NOT ALLOW THE EMERGENCY BRAKE TO DISENGAGE. AS SUCH, MY EMERGENCY BRAKE IS CONSTANTLY ON, CAUSING MY BRAKES TO LOCK ON TO THE ROTOR. THE MECHANIC HAD TO USE A CROW BAR TO PRY LOOSE THE EMERGENCY BRAKE. I WAS TOLD THAT I CANNOT USE THE EMERGENCY BRAKE UNTIL IT IS FIXED. I HAVE A 5 SPEED AND THIS IS CONCERNING THAT I CANNOT USE THE EMERGENCY BRAKE. THE DEALERSHIP EXPLAINED THAT THE WARRANTY WILL ONLY ALLOW THEM TO REPLACE ONE CALIPER AT A TIME. IF THE OTHER ONE IS BROKEN, THEN I HAVE TO WAIT UNTIL I DRIVE IT A WHILE AFTER ONE IS REPLACED. I HAVE SEEN A LOT OF DATA ONLINE ABOUT THE EXACT SAME PROBLEM IN SEVERAL MODEL YEARS OF THE VOLKSWAGEN JETTA. INTERESTINGLY, MY DEALERSHIP WAS OUT OF THE CALIPERS AND HAD TO REORDER MORE. I AM VERY FRUSTRATED THAT MY SAFETY HAS BEEN IN JEOPARDY AS MY BRAKES COULD HAVE ONCE AGAIN FAILED. I AM UPSET THAT THE DEALERSHIP NEGLECTED TO CORRECT THE PROBLEM. I HAD TO TAKE IT TO A DIFFERENT MECHANIC TO FINALLY HAVE THE PROBLEM CORRECTLY DIAGNOSED. INCIDENTALLY, PART OF MY ENGINE WENT OUT WITHIN THE FIRST 6 MONTHS OF OWNING THE CAR. I HAVE ALSO HAD TO HAVE THE FRONT END REPAINTED AS IT BEGAN CHIPPING IMMEDIATELY. NOW THE DOOR EDGES AND THE TOP EDGE OF THE HOOD ARE CHIPPING. *TR

NHTSA ID

10311684

Incident

Feb 8, 2010

Mileage

22,900 mi

HORRIBLE BRAKE WEAR ON REAR BRAKES ON 2008 VW JETTA. *TR

NHTSA ID

10304554

Incident

Oct 1, 2009

Mileage

12,000 mi

WE OWN A 2008 VW JETTA. 2.5 L THE JETTA HAS 25,000 MILES AND LESS THAN YEAR OF OWNERSHIP (PURCHASED AT 8000 AS PROGRAM CAR) REAR BRAKES ARE COMPLETELY GONE & RUINED ONE ROTOR -NO WARNING PRIOR? (PER DEALER) FRONT BRAKES ARE FINE TOLD REAR PADS AND ROTORS MUST BE REPLACED. *TR

NHTSA ID

10280806

Incident

Aug 17, 2009

Mileage

26,000 mi

2008 JETTA SE HAS HAD RECURRING SQUEALING BACK BRAKES SINCE DAY 1. MURRIETA VW IN CA SAYS IT IS NORMAL. THEY CHECKED AND SPRAYED. GOOD TO GO, BUT NOW AT 14K MILES, NOISE HAS RETURNED. ONLY HAPPENS AT SLOW SPEED (BACKING UP/PARKING). IS THERE A DEFECT ON THE CALIPERS/PISTON ASSEMBLY? VW DEALER SAYS IT IS "NORMAL." IN 25 YEARS OF DRIVING NEVER HAD A CAR DO THIS. IT IS VERY ANNOYING AND SOUNDS DANGEROUS. CARS SHOULD NOT DO THIS, ESP AT 14K MILES. BRAKE FAILURE COULD BE ON THE WAY, CAUSING SERIOUS DAMAGE, OR DEATH. *TR

NHTSA ID

10269460

Incident

May 11, 2009

Mileage

900 mi

REAR BRAKES ARE WEARING PREMATURELY ON 2008 VW JETTA. ONLY LASTED 20, 000 MILES. *TR

NHTSA ID

10254296

Incident

Jan 7, 2009

Mileage

20,600 mi

I BOUGHT A 2008 JETTA FROM ROD EAST VW IN LATE JUNE, IN LATE JULY MY BRAKE LIGHT CAME ON, I THEN CALLED ROD EAST VW TO INFORM THEM AND THEY TOLD ME TO CALL THEIR ROADSIDE ASSISTANCE TO HAVE THEM TOW MY CAR OVER TO THEM. ONE WEEK HAD PASSED AND THEY HAD STILL NOT LOOKED AT MY CAR SO I INFORMED THEM THAT I WOULD NEED A RENTAL CAR BECAUSE I AM A STUDENT AND I HAVE A DAUGHTER THAT HAS NUMEROUS THERAPY AND DR APPT EVERY WEEK. THEY SAID FINE AND THE MAN THAT I WAS TALKING TO SAID LET ME GO GET YOUR CHILD SEAT OUT OF THE CAR FOR YOU, HE THEN CAME BACK TO ME AND SAID HOW ABOUT YOU COME TO THE BACK AND GET IT FROM YOUR CAR, I DID AND THAT'S WHEN I NOTICED THAT MY CAR HAD A BIG DENT AND DEEP SCRATCH FROM THE REAR RIGHT FENDER TO THE BACK PASSENGER DOOR...I WAS THEN TOLD THAT THAT'S HOW THE CAR WAS WHEN THEY GOT IT AND THAT IT WAS MY FAULT. HE THEN SAID THAT HE COULD TALK TO THE MANAGER AND SEE WHAT HE WOULD SAY. I CALLED THE MANAGER, ON MY WAY HOME AND HE SAID WE WILL FIX IT, I SEE THAT ITS A NEW DENT AND SCRATCH AND WE WILL SEND IT TO A BODY SHOP TO GET FIXED. I THEN DEMANDED THAT I GET ALL OEM PARTS AND I WAS IT BRAND NEW AGAIN AND THE SERVICE MAN SAID THAT'S GOING TO BE TOO EXPENSIVE AND IT DIDN'T NEED NEW PARTS HE ALSO WANTED ME TO RETURN THE RENTAL WHEN I LEFT ON VACATION TO SAN FRANCISCO, THAT'S WHEN I SPOKE TO THE MANAGER AGAIN AND HE GUARANTEED THAT THEY WOULD BE OEM PARTS AND I WOULDN'T NEED TO RETURN THE RENTAL. WHEN I PICKED UP MY CAR AFTER 3 AND A HALF WEEKS THEY SAID NOTHING WAS WRONG WITH MY BRAKES AND THE LIGHT WAS OUT. I NOTICED THE NEXT DAY THAT MY 12 VOLT LIGHTERS WERE NOT WORKING AND I CALLED THE MANGER AND HE TOLD ME TO COME IN. I NEVER DID BECAUSE I DIDN'T WANT THEM TO WORK ON MY CAR AGAIN. TODAY I TOOK IT TO ANCIRA VW AND THEY SAID I HAD SOME WIRES MIXED UP, I STARTED TO DRIVE OFF THE LOT AND MY BRAKE LIGHT CAME BACK ON! THAT CAN NOT BE A COINCIDENCE AND IT TELLS ME THAT SOME WIRES WERE CHANGED TO HIDE THE FACT THAT NOTHING WAS EVER DONE BY ROD EAST. *TR

NHTSA ID

10252313

Incident

Aug 1, 2008

2008 VW JETTA WOLFSBURG (LESS THAN 5000 MILES AT FIRST OCCURRENCE) BRAKE ISSUE 1ST OCCURRENCE - COMING UP TO A STOP, AND BRAKE PEDAL LOST PRESSURE BUT RE-ENGAGED AFTER TRAVELING 2-3 INCHES BEYOND NORMAL BRAKING PRESSURE. VERY INTERMITTENT ISSUE. AFTER BOTH OF MY TEENAGE SONS REPORTED THE SAME ISSUE, I TOOK THE CAR INTO THE VW DEALERSHIP FOR REPAIR. THELEN (BAY CITY, MI) BLED THE BRAKES AND RETURNED THE CAR. WITHIN A FEW DAYS, I WAS EXPERIENCING THE SAME ISSUE WITH MORE FREQUENCY, BUT COULD NOT REPRODUCE CONSISTENTLY. TOOK TO DEALERSHIP A SECOND TIME - THIS TIME TOLD THAT VW SAID THIS WAS A "NORMAL" BRAKE FUNCTION. SERVICE TECHNICIAN DROVE VEHICLE HOME AND BACK IN THE NEXT MORNING. HE EXPERIENCED THE PROBLEM TWICE AND (AS DESCRIBED TO HIS SERVICE MANAGER) "HIS HEART WENT INTO HIS THROAT." STILL - VW MAINTAINED THAT THIS WAS "NORMAL". RECEIVED AN EMAIL FROM DEALERSHIP OWNER STATING SAME. AFTER CONTINUED PRESSURE, VW TECHNICAL REP CAME TO DEALERSHIP AND FINALLY DETERMINED THAT THE BRAKE POWER BOOSTER NEEDED TO BE REPLACED (OVER A TWO WEEK SPAN). RECEIVED CAR BACK, AND WITHIN THREE DAYS, THE PROBLEM RETURNED - AS I NEARLY RAN THROUGH AN INTERSECTION WHEN THE BRAKES WENT TO THE FLOOR BEFORE ENGAGING (WITH ABS). TOOK BACK TO DEALER (3RD TIME) - DEALER NOT ABLE TO REPLICATE - STATED THAT THEY CANNOT FIX THE PROBLEM IF THEY CAN'T IDENTIFY/REPLICATE - CAR STILL AT DEALERSHIP (5 DAYS LATER). MET WITH DEALERSHIP OWNER TO EXPRESS CONCERN FOR THE SAFETY OF THE VEHICLE AND MY FAMILY. I REFUSED TO TAKE VEHICLE UNTIL THEY CAME UP WITH A SOLUTION FOR THE PROBLEM. SCHEDULED MEETING WITH VW REP AT THE DEALERSHIP ON 12/16 TO DISCUSS ISSUE. *TR

NHTSA ID

10251805

Incident

Nov 2, 2008

Mileage

4,800 mi

EXCESSIVE REAR BRAKE WEAR. BRAKE NEEDED REPLACING AT 12K. CAR IS A 5-SPEED MANUAL AND BRAKES ARE USED VERY LITTLE. *TR

NHTSA ID

10246563

Incident

Oct 21, 2008

Mileage

12,000 mi

TL*THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES JERKED WHEN THE PEDAL WAS DEPRESSED. THE DRIVER'S FOOT WAS KNOCKED OFF THE BRAKE PEDAL. THE DRIVER ATTEMPTED A SECOND TIME TO APPLY THE BRAKES, BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,300.

NHTSA ID

10220180

Incident

Mar 5, 2008

Mileage

7,300 mi