2025 Volkswagen Jetta Powertrain (other) Problems

The car has randomly shifted out of a drive gear on two separate occasions. First time it happened I had car towed back to selling dealership for warranty repair but they found nothing wrong and said they reset a fault code. They also told me we would have to wait and see if it happened again. It did and I called dealership to speak to service manager or the GM and was told they were unavailable and would relay the message to them and someone would call me back. This was on Friday the 23rd. Today the 26th, there has not been a return call so far. This is a major safety hazard as this randomly happens and it will not go into fwd or reverse when it occurs while I’m driving the car. Warranty or not, VW of America should buy this defective safety hazard vehicle back.

NHTSA ID

11773765

Incident

Oct 23, 2026

The contact owns a 2025 Volkswagen Jetta. The contact stated that while driving 55 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was a burning odor. The vehicle was taken to the dealer where it was diagnosed with internal transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed.

NHTSA ID

11772994

Incident

Mar 18, 2026

There is a noticable whine from the transmission or torque converted between 1000-2000 RPM that does not vary with speed and noticable when lightky pressing gas pedal on 8th geer. This happens only when transmission is waremed up and indicates an issue with 2025 Volkswagen tranmissions. I am afraid to drive it, because it can go bad in the highway and cause crash. Volkswagen dealers and manufacturer ignore this issues and state that all Jetta's make that "hormonic" whine. This is not normal and should be reported and investigated. Too many issues and could cause loss of lives in the future.

NHTSA ID

11742974

Incident

May 1, 2026

When I push the gas pedal the car does nothing for seconds. I was trying to do a u turn and pushed the gas to go and nothing for to long and almost got hit. It also did it trying to pull out into busy traffic that would have been no problem if the car would move when you push the gas. The car does not respond forever when pushing gas. I took to dealer to today and of course, they found nothing and said that's how those cars are. It has 20,000 miles. There is no way this is how they are. I'm going to end up getting hit at some point over it. No lights come on in the dashboard when it happens. It is available for inspection.

NHTSA ID

11737393

Incident

May 5, 2026

I was going down the highway and enable cruise control, the car fell like RPM dropped then suddenly jolted back. Also when driving it feels like the transmission isnt proper and yoy can feel it be shotty. I've asked the dealer and they said "this is normal the camera may see a bump and cause it to slow down" but this has happened without the ACC and on normal cruise control mode. I think this can pose a saftey risk as this could cause further transmission and or engine damage and cause a failure in highways leading to a risk.

NHTSA ID

11734462

Incident

Apr 24, 2026

The 2025 Volkswagen Jetta SE transmission making whining and whistling noise from 1000 to 2000 rpm when on light load or coasting. There is a high probability of transmission failing on 2025 car with 12700 miles and danger of failure on the highway while driving.

NHTSA ID

11726131

Incident

Mar 6, 2026

2025 Volkswagen Jetta SE with 12,000. Developed transmission whine from 1200-2000 RPM. During low speed acceleration and when engine is under slight load. It is whining sound coming from transmission.

NHTSA ID

11724859

Incident

Feb 27, 2026

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack of transparency. Please investigate potential defects in the transmission control system and electrical fuel cluster of 2025 Volkswagen Jetta vehicles to prevent similar failures from occurring with other consumers.

NHTSA ID

11691387

Incident

Oct 3, 2025