2002 Volkswagen New Beetle Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Volkswagen New Beetle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Transmission827.6%
- Brakes517.2%
- Engine310.3%
- Interior & seats310.3%
- Visibility310.3%
- Electrical310.3%
- Exterior lighting13.4%
- Seat belts13.4%
- Driver assistance13.4%
- Airbags13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE TRANSMISSION IN MY 2002 NEW BEETLE FAILS TO ENGAGE FOR A SECOND OR TWO AFTER THE CAR HAS BEEN SITTING FOR A WHILE. DOESN'T DO IT AT OTHER TIMES, ONLY WHEN THE CAR HAS BEEN SITTING AN HOUR OR MORE. DEALERSHIP REPLACED TRANSMISSION MODULE TWICE (TWO DIFFERENT DEALERSHIPS) AND THE THIRD AND FOURTH TIME I BROUGHT IT IN WITH THE SAME COMPLAINT, THEY SAID IT WAS NORMAL FOR THE TRANSMISSION TO BEHAVE THIS WAY. INHERENT TO THE DESIGN OF THE TRANSMISSION WAS THIS SMALL DELAY FOR EMISSIONS REASONS. I AM NOT BUYING IT, NOT WITH ALL THE OTHER ISSUES I HAVE HAD WITH THIS CAR. I HAVE HAD IT IN FOUR TIMES FOR POWER WINDOW PROBLEMS AND GETTING READY TO BRING IT IN FOR A FIFTH. THE MONSOON STEREO HAS BEEN REPLACED ONCE AND IS MALFUNCTIONING AGAIN. THE PARKING BRAKE ASSEMBLY BROKE AND HAD TO BE REPLACED. LOTS OF BOTHERSOME PROBLEMS AND NOW I HEAR WHAT SOUNDS LIKE A VALVE TAP.*AK
THE CLUTCH ON 2002 BEETLE 1.8 TURBO WENT OUT ON MY WIFE ON I-40 IN AMARILLO. THE CAR WOULD NOT ACCELERATE AND SHE WAS GOING 30 MILES PER HOUR IN HEAVY TRAFFIC ON THE INTERSTATE. SHE WAS ABLE TO MOVE ACROSS TWO LANES AND EXIT THE INTERSTATE WITHOUT INCIDENT. THE VW CLUTCHES IN THE 1.8 TURBOS SEEM TO BE HAVING VERY EARLY FAILURE. THE CLUTCH WAS REPLACED FOR $1450.00 AND NOT COVERED BY WARRANTY. I HAVE REQUESTED TO SEE THE OLD PARTS. I HAVE READ THAT THE NEW CLUTCH AND FLYWHEEL HAVE DIFFERENT PART NUMBERS THAN ORIGINAL.*AK
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE TRANSMISSION IN MY 2002 NEW BEETLE FAILS TO ENGAGE FOR A SECOND OR TWO AFTER THE CAR HAS BEEN SITTING FOR A WHILE. DOESN'T DO IT AT OTHER TIMES, ONLY WHEN THE CAR HAS BEEN SITTING AN HOUR OR MORE. DEALERSHIP REPLACED TRANSMISSION MODULE TWICE (TWO DIFFERENT DEALERSHIPS) AND THE THIRD AND FOURTH TIME I BROUGHT IT IN WITH THE SAME COMPLAINT, THEY SAID IT WAS NORMAL FOR THE TRANSMISSION TO BEHAVE THIS WAY. INHERENT TO THE DESIGN OF THE TRANSMISSION WAS THIS SMALL DELAY FOR EMISSIONS REASONS. I AM NOT BUYING IT, NOT WITH ALL THE OTHER ISSUES I HAVE HAD WITH THIS CAR. I HAVE HAD IT IN FOUR TIMES FOR POWER WINDOW PROBLEMS AND GETTING READY TO BRING IT IN FOR A FIFTH. THE MONSOON STEREO HAS BEEN REPLACED ONCE AND IS MALFUNCTIONING AGAIN. THE PARKING BRAKE ASSEMBLY BROKE AND HAD TO BE REPLACED. LOTS OF BOTHERSOME PROBLEMS AND NOW I HEAR WHAT SOUNDS LIKE A VALVE TAP.*AK
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
THE VEHICLE'S SPEED DROPPED DRAMATICALLY, AND THEN STALLED. *JB THE VEHICLE EXPERIENCED THE FOLLOWING: THE LIGHTS WOULD COME ON, WOULD NOT COME OUT OF PARK(REPEATEDLY), LOCK UP, SIT FOR HOURS/FROZEN, START BUT NOT COME OUT OF PARK, ABS AND EPC LIGHT PROBLEMS WHICH WAS FIXED UNDER WARRANTY AND WAS TOLD THE OVERLOAD PROBLEMS SHOULD HAVE BEEN FIXED, WHILE DRIVEN, THE VEHICLE DROPPED DOWN TO 30 MPH AND DOWN TO 20 MPH ON ANOTHER OCCASION, THE MOTOR SOUNDED LOUD AND THE VEHICLE HAD SHAKEN, THE DEALER FOUND THREE FAULT CODE FOR THROTTLE CONTROL AND FAULTY THROTTLE BODY(DEALER ASSURED CONSUMER THAT THE PROBLEM WOULDN'T HAPPEN AGAIN), AND THE CONSUMER WAS TOLD THAT THERE WAS A MISFIRE ON ALL CYLINDERS AND THAT THE PLUG WIRES WERE REPLACED. ON ONE OCCASION WHERE VEHICLE DID NOT COME OUT OF PARK, THE DEALER SUGGESTED THAT THE PROBLEM HAD COME FROM THE BRAKE SWITCH AND ASSURED THAT THE FREEZE UP(S) WERE SOLVED. THE VEHICLE SAT FOR FIVE HOURS, THEN THE VEHICLE FINALLY STARTED AND THE DEALER STATED THAT THE PROBLEM WAS THE WIRING HARNESS TO THE ECM(THE PART HAD TO BE ORDERED). *SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
DOOR LOCKS HAVE NEVER WORKED PROPERLY. THE CAR HAS BEEN AT THE DEALER FOR REPAIRS FOR LOCK PROBLEMS AT LEAST 8 TIMES. THIS IS A SAFETY ISSUE. OFTEN THE DOORS WILL NOT LOCK WITH THE INTERIOR POWER DOOR LOCK. THEY HAVE GIVEN SEVERAL DIFFERENT DIAGNOSIS, WE HAVE BEEN TOLD THEY CAN'T REPRODUCE THE PROBLEM, AND NOW THEY ARE STATING THAT THE CAR IS DESIGNED TO OPERATE SO THAT THE DOORS CANNOT BE LOCKED FROM THE INSIDE UNTIL THE CAR IS STARTED IF THE TRUNK WAS OPENED WITH THE POWER TRUNK RELEASE ON THE KEY. THEY TELL ME I HAVE TO OPEN THE DRIVER'S DOOR, USE THE TRUNK RELEASE BUTTON ON THE DOOR AND THEN THE LOCKS WILL WORK PROPERLY. I CANNOT USE THE REMOTE TRUNK OPENER AND I HAVE TO OPEN THE DRIVER'S DOOR FIRST!!!! THIS PROBLEM DID NOT START UNTIL WE HAD OWNED THE CAR FOR 14 MONTHS. THERE HAVE BEEN MULTIPLE OTHER PROBLEMS AS WELL. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE TRANSMISSION IN MY 2002 NEW BEETLE FAILS TO ENGAGE FOR A SECOND OR TWO AFTER THE CAR HAS BEEN SITTING FOR A WHILE. DOESN'T DO IT AT OTHER TIMES, ONLY WHEN THE CAR HAS BEEN SITTING AN HOUR OR MORE. DEALERSHIP REPLACED TRANSMISSION MODULE TWICE (TWO DIFFERENT DEALERSHIPS) AND THE THIRD AND FOURTH TIME I BROUGHT IT IN WITH THE SAME COMPLAINT, THEY SAID IT WAS NORMAL FOR THE TRANSMISSION TO BEHAVE THIS WAY. INHERENT TO THE DESIGN OF THE TRANSMISSION WAS THIS SMALL DELAY FOR EMISSIONS REASONS. I AM NOT BUYING IT, NOT WITH ALL THE OTHER ISSUES I HAVE HAD WITH THIS CAR. I HAVE HAD IT IN FOUR TIMES FOR POWER WINDOW PROBLEMS AND GETTING READY TO BRING IT IN FOR A FIFTH. THE MONSOON STEREO HAS BEEN REPLACED ONCE AND IS MALFUNCTIONING AGAIN. THE PARKING BRAKE ASSEMBLY BROKE AND HAD TO BE REPLACED. LOTS OF BOTHERSOME PROBLEMS AND NOW I HEAR WHAT SOUNDS LIKE A VALVE TAP.*AK
DRIVING DOWN THE HIGHWAY AT 65 MPH MY CLOSED SUNROOF SHATTERED INTO A MILLION PIECES. IT SOUNDED LIKE SOMEONE FIRED A GUN, AND THEN GLASS WENT EVERYWHERE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
THE VEHICLE'S SPEED DROPPED DRAMATICALLY, AND THEN STALLED. *JB THE VEHICLE EXPERIENCED THE FOLLOWING: THE LIGHTS WOULD COME ON, WOULD NOT COME OUT OF PARK(REPEATEDLY), LOCK UP, SIT FOR HOURS/FROZEN, START BUT NOT COME OUT OF PARK, ABS AND EPC LIGHT PROBLEMS WHICH WAS FIXED UNDER WARRANTY AND WAS TOLD THE OVERLOAD PROBLEMS SHOULD HAVE BEEN FIXED, WHILE DRIVEN, THE VEHICLE DROPPED DOWN TO 30 MPH AND DOWN TO 20 MPH ON ANOTHER OCCASION, THE MOTOR SOUNDED LOUD AND THE VEHICLE HAD SHAKEN, THE DEALER FOUND THREE FAULT CODE FOR THROTTLE CONTROL AND FAULTY THROTTLE BODY(DEALER ASSURED CONSUMER THAT THE PROBLEM WOULDN'T HAPPEN AGAIN), AND THE CONSUMER WAS TOLD THAT THERE WAS A MISFIRE ON ALL CYLINDERS AND THAT THE PLUG WIRES WERE REPLACED. ON ONE OCCASION WHERE VEHICLE DID NOT COME OUT OF PARK, THE DEALER SUGGESTED THAT THE PROBLEM HAD COME FROM THE BRAKE SWITCH AND ASSURED THAT THE FREEZE UP(S) WERE SOLVED. THE VEHICLE SAT FOR FIVE HOURS, THEN THE VEHICLE FINALLY STARTED AND THE DEALER STATED THAT THE PROBLEM WAS THE WIRING HARNESS TO THE ECM(THE PART HAD TO BE ORDERED). *SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CAR DOWNSHIFTS EXTREMELY HARD WHEN COMING TO A STOP, CAUSING DRIVER AND PASSENGERS TO BE LUNGED FORWARD IN THEIR SEAT.. DEALER STATES THAT THIS IS A CHARACTERISTIC OF THE CAR. PROBLEM IS INTERMITTENT AND INCREASES WHEN VEHICLE IS WARMED UP. ON OCCASION DOWNSHIFT OCCURRED SO HARD THAT I THOUGHT I WAS JUST REAR -ENDED BY ANOTHER CAR. I BOUGHT THE CAR FOR MY WIFE AND NOW SHE IS AFRAID TO DRIVE IT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .