RoadVitals

2003 Volkswagen New Beetle Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Nov 24, 2004
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Volkswagen New Beetle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Transmission725.0%
  • Visibility310.7%
  • Engine310.7%
  • Electrical27.1%
  • Airbags27.1%
  • Body & structure27.1%
  • Brakes27.1%
  • Exterior lighting13.6%
  • Other / unspecified13.6%
  • Seat belts13.6%
  • Steering13.6%
  • Tires & wheels13.6%
  • Interior & seats13.6%
  • Heating & air conditioning13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

7
reports

From owner reports, verbatim

THE CAR SLAMS INTO GEAR WHEN STARTING FROM A COLD START. IT WAS IN THE SHOP OVER A MONTH, AND IT WAS GIVEN BACK TO ME WITH "WE CAN FIND NOTHING MECHANICALLY WRONG WITH IT, IT MAY BUCK A BIT, BUT THERE ARE NO SAFETY HAZARDS." LIVE WITH IT BASICALLY. VW THEMSELVES HAVE BEEN OF NO HELP WHATSOEVER IN RESOLVING THIS ISSUE. *NM

NHTSA ID 10100512 · filed Nov 24, 2004

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED. *AK

NHTSA ID 10093287 · filed Sep 29, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

WINDSHIELD WIPER FAILED TO COME ON. ON TWELVE DIFFERENT OCCASIONS, UNDER VARYING BUT RAINY WEATHER CONDITIONS, WHILE THE VEHICLE WAS BEING OPERATED BY MYSELF OR MY WIFE, THE WIPERS FAILED TO COME ON WHEN SWITCHED ON. ON FOUR OF THESE OCCASIONS THE RAIN BEGAN TO FALL QUICKLY WHILE THE VEHICLE WAS AT HIGHWAY SPEED WHICH CAUSED A VERY DANGEROUS SITUATION. ON ALL OCCASIONS, WE HAD TO PULL TO THE SIDE OF THE ROADWAY, AND ONLY AFTER A FEW MINUTES OF REPEATEDLY TURNING THE WIPER SWITCH ON AND OFF AND/OR DOING NOTHING BUT WAITING, THE WIPERS WOULD SUDDENLY COME ON BY THEMSELVES. WE HAVE RETURN THE VEHICLE TO THE DEALER ON TWO OCCASIONS (THE THIRD BEING NEXT WEEK) WITH THIS COMPLAINT. THE DEALER REPLACED A RELAY, BUT THIS HAS NOT CORRECTED THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS SUDDEN RAIN AT 70 MPH LEAVES YOU COMPLETELY BLIND. THE INCIDENT DATE IS TODAY'S DATE AS TODAY IS THE MOST RECENT OCCURRENCE. *JB

NHTSA ID 10100334 · filed Nov 22, 2004

REFER TO # 10051120 MY WINDSHIELD WIPERS WOULD OPERATE NORMALLY AND THEN JUST STOP IN MID-SWIPE, RIGHT IN FRONT OF MY FACE, WHILE I WAS DRIVING. THEN AFTER CLICKING THE SWITCH BACK AND FORTH, I COULD FINALLY GET THEM TO WORK. THE DEALER INDICATED THAT IT COULD BE THE INTERMITTENT WIPER RELAY, BUT IT WOULD HAVE TO BE ORDERED. I SHOULD DRIVE THE CAR UNTIL THEN, UNLESS IT BECAME A PROBLEM  WELL, DUH! WHEN WOULD IT NOT BE A PROBLEM TO DRIVE IN THE RAIN/SNOW WITH NON-OPERABLE WIPERS? TOOK MY CAR BACK IN, GOT A LOANER AND THE INTERMITTENT WIPER RELAY WAS REPLACED.*AK

NHTSA ID 10074539 · filed May 31, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED. *AK

NHTSA ID 10093287 · filed Sep 29, 2004

THE THROTTLE FAILED TO RESPOND IN MY NEW 2003 VOLKSWAGEN BEETLE. IT DIDN'T RESPOND WHEN ACCELERATOR PEDAL WAS DEPRESSED. THIS IS SPORADIC AND UNPREDICTABLE IN NATURE. VEHICLE REMAINS AT IDLE EVEN WHEN ACCELERATOR PEDAL IS DEPRESSED ALL THE WAY. SOMETIMES IT RESPONDS BY REVVING UP THE ENGINE TOO HIGH AND CAUSES THE VEHICLE TO ACCELERATE RAPIDLY. I HAD IT REPAIRED THREE TIMES AND AS OF THIS DATE THE PROBLEM REMAINS. *LA

NHTSA ID 10041013 · filed Oct 1, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED. *AK

NHTSA ID 10093287 · filed Sep 29, 2004

TEXAS LEMON LAW/ TEXAS DECEPTIVE TRADE PRACTICES ACT/ BREACH OF WARRANTY.*MR *CB

NHTSA ID 10040661 · filed Sep 24, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

POWERTRAIN PROBLEMS-- VEHICLE HAS TIPTRONIC. INTERMITTENT FAILURE SHIFTING FROM AUTOMATIC TO TIPTRONIC MANUAL FUNCTIONALITY. IN ADDITION, PASSENGER FRONTAL AIRBAG FAILED WITHIN THE FIRST WEEK OF PURCHASE OF THE VEHICLE. MULTIPLE SERVICE RELATED COMPLAINTS.*AK

NHTSA ID 10075424 · filed Jun 15, 2004

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.*AK

NHTSA ID 10071490 · filed Apr 23, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

2003 OLKSWAGON NEW BEETLE-THE REAR BUMPER HAD BEEN REMOVED TO REPAIR DAMAGE TO THE LEFT DRIVERS SIDE FENDER.ONCE REMOVED IT WAS NOTICED THAT THE RIGHT REAR PASSANGERS SIDE, FOAM UNDERBUMPER GUARD WAS CRACKED IN 2 PLACES, THE CRACKES WERE FILLED WITH A BLACK STRIP OF STICKY GLUE. THIS IS THE 5MPH IMPACT GUARD, IT WAS CRACKED WHICH CAUSED ITS INTERIGITY TO BE GONE. DURING MANUFACTURING THE PIECE SHOULD HAVE BEEN REPLACED WITH A NEW NON-BROKEN PIECE OF FOAM.*AK

NHTSA ID 10054528 · filed Jan 20, 2004

AFTER ABOUT 500 MILES DRIVEN THE CAR DEVELOPED NUMEROUS RATTLES AND BUZZING OF THE INTERIOR PIECES. THE WORKMANSHIP INVOLVED IN THE MANUFACTURE OF THIS VEHICLE LEAVES A LOT TO BE DESIRED.*JB

NHTSA ID 10008065 · filed Feb 25, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

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

NHTSA ID 10074544 · filed May 31, 2004

WHEN ATTEMPTING TO MOVE THE GEAR SHIFT OUT OF PARK, THE VEHICLE FAILED TO RESPOND. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE DRIVER INDICATED THE EPC LIGHT CAME ON WHILE DRIVING PREVIOUSLY. PLEASE DESCRIBE DETAILS. VEHICLE WAS REPAIRED AND IT FAILED AGAIN ON THE SAME DAY AS THE REPAIR. THE FAILURE OCCURRED THREE TIMES AS A RESULT OF A FAULTY BRAKE LIGHT SWITCH. *PH

NHTSA ID 10033823 · filed Sep 12, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

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

NHTSA ID 10074544 · filed May 31, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED. *AK

NHTSA ID 10093287 · filed Sep 29, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

WHILE DRIVING AT 20 MPH CONSUMER'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. CONSUMER WAS WEARING A SEAT BELT THAT DID NOT LOCK UP. ALSO, PASSENGER'S SIDE AIRBAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT. CONSUMER SUSTAINED MINOR BRUISES TO THE CHEST AND HEAD.*AK

NHTSA ID 10071490 · filed Apr 23, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

POWER STEERING PUMP CONTIUOUSLY RUNS OUT OF FUEL AND THERE IS NO EVEDENCE OF LEAKAGE.*AK

NHTSA ID 10037118 · filed Sep 3, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

WHILE DRIVING FRONT LEFT SIDE WALL TIRE BLEW OUT IT CAUSED THE TIRE TO BECOME FLAT. IT CAUSED THE WHEEL TO GO LEFT AND GLANCE OFF THE CONCRETE DIVIDER THIS CAUSED DAMAGE TO WHEEL AND WHEEL ALIGNMENT. DEALER NOTIFIED. *AK *CB.

NHTSA ID 10026633 · filed Aug 1, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

WE HAVE A 2002 AND A 2003 VW BEETLE. THE 2002 HAS DOOR LOCKS THAT ONLY LOCK PART OF THE TIME. THE FIRST SEVEN TIMES THE DEALER ATTEMPTED TO REPAIR IT THEY SAID IT WAS AN INTERNAL MALFUNCTION OR THEY COULD NOT REPRODUCE THE PROBLEM. ON THE EIGHTH REPAIR ATTEMPT THEY FINALLY DECIDED THAT OUR POWER LOCKS ARE NOT SUPPOSED TO LOCK ALL THE TIME BECAUES WE HAVE CRANK WINDOWS!!! THE FIRST FOURTEEN MONTHS (UNTIL THEY REPLACED THE INSTRUMENT CLUSTER FOR ANOTHER PROBLEM) THE LOCKS WORKED PERFECTLY ALL THE TIME. THEY SAID THAT THE LOCKS MEET VW SPECS BUT REFUSED TO GIVE ME A COPY OF THE SPECS THEY ARE REFERRING TO. VW SAID OUR OWNER'S MANUAL IS OUR VW SPECS AND IT SAYS TO PUSH THE BUTTON AND THE DOORS WILL LOCK. THAT ONLY HAPPENS PART OF THE TIME. THIS IS A REAL SAFETY ISSUE. OUR TEENAGED DAUGHTER DRIVES THIS CAR AND NEEDS TO BE ABLE TO LOCK HER DOORS WHEN SHE GETS IN AND KNOW THAT THEY WILL LOCK. THE LOCKS HAVE DONE MULTIPLE OTHER STRANGE THINGS ALSO BUT THE INCONSISTANT LOCKING IS THE MOST COMMON PROBLEM. OUR 2003 BEETLE HAS A SAFETY ISSUE WITH THE REAR DEFOGGER. IT TAKES ANYWHERE FROM 9 - 20 MINUTES TO BEGIN TO CLEAR THE REAR WINDOW. THE DEALER SAYS THAT IT CLEARS IN 7 MINUTES AND THAT MEETS "VW SPECS" BUT THE 2002 VW WE HAVE AND THE LOANER BEETLES WE HAVE DRIVEN ALL CLEAR THE WINDOW IN 1-3 MINUTES. THE FACT THAT THE WINDOW DOESN'T BEGIN TO CLEAR, AT TIMES, FOR 20 MINUTES IS A REAL SAFETY HAZARD. THE 2003 ALSO HAS LOCK PROBLEMS. IT LOCKED ITSELF WHILE IN OUR GARAGE AND WOULD NOT UNLOCK FOR TWO DAYS. IF THAT HAD BEEN A DARK PARKING LOT IT COULD HAVE BEEN A DISASTER.*AK

NHTSA ID 10058396 · filed Feb 18, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

SINCE PURCHASING OUR 2003 VW BEETLE TURBO S WITH HEATED FRONT SEATS, THE SEAT WARMERS GET EXTREMELY HOT ON THE HIGHEST SETTING (#5). IF SET AT A LOWER SETTING, THE SEATS DO NOT GET WARM AT ALL. WE ARE NOTICING THERE IS A CHANGE IN THE LEATHER MATERIAL ON THE SEATS USED. *LA

NHTSA ID 10049507 · filed Dec 10, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .