RoadVitals

2004 Volkswagen New Beetle Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 8, 2004
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volkswagen New Beetle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Visibility635.3%
  • Body & structure211.8%
  • Interior & seats211.8%
  • Airbags211.8%
  • Driver assistance15.9%
  • Exterior lighting15.9%
  • Seat belts15.9%
  • Transmission15.9%
  • Engine15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

6
reports

From owner reports, verbatim

THE CONVERTIBLE TOP HAS BEEN A MAJOR FAILURE POINT. IT HAS BEEN "FIXED" SEVERAL TIMES NOW AND IS STILL FAILING.*AK

NHTSA ID 10093552 · filed Oct 4, 2004

DRIVER DOOR POWER WINDOW:NEW BEETLE CONV. WHEN CLOSING,WILL ROLL BACK DOWN BY ITSELF AND CLUNKS WHEN HITS BOTTOM. HAPPENS ALMOST EVERY TIME WINDOW IS OPENED THEN CLOSED. REPORTED AND TAKEN TO DEALER APRIL 20 2004, THEY FOUND WINDOW GLASS ALMOST FALLING OFF CLIP. REINSTALLED. RELEASED BACK TO ME. BEFORE I LEFT THE SERVICE AREA, WINDOW FAILURE HAPPENED AGAIN. DEALER THEN REPLACED MOTOR 2 TIMES. STILL SAME PROBLEM. DEALER CONTACTED VW. AND WAS TOLD SOFTWARE UPDATE NEEDED AND SHORTER CABLES. AS OF TODAY AUGUST 21,2004 WINDOW STILL HAS PROBLEM AND STILL WAITING ON SOFTWARE UP. I HAVE REPORTED THE CASE TO VW. NO RESOLUTION AS OF YET. *JB

NHTSA ID 10088319 · filed Aug 21, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC

NHTSA ID 10095162 · filed Nov 9, 2004

WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. *AK THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF. *SC

NHTSA ID 10087499 · filed Aug 13, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC

NHTSA ID 10095162 · filed Nov 9, 2004

WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. *AK THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF. *SC

NHTSA ID 10087499 · filed Aug 13, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

WHENEVER THE PASSENGER/DRIVER SEATS ARE MOVED WITHIN 10 SECONDS OF STARTING THE CAR AIRBAG LIGHT COMES ON IN THE CONSOLE AND DOES NOT TURN OFF UNTIL DONE SO MANUALLY BY A MECHANIC. THE "POD" DEVICE IS THEN DISABLED. IF LIGHT IS ON, THEN AIRBAG MIGHT NOT DEPLOY IN AN ACCIDENT, INJURIES OR DEATH MAY OCCUR. ON 2 SEPARATE OCCASIONS, ONE IN AUGUST AND ONE IN OCTOBER THE LIGHT WAS RESET BY A MECHANIC AND TOOK 3 DAYS EACH TIME. I HAVE BEEN ADVISED TO HAVE THE COMPUTER IN THE CAR REPROGRAMMED, BUT THE DEALERSHIP'S MECHANICS HAVE NOT DONE SO, ASSUMING THAT IS WHY THE LIGHT KEEPS APPEARING.*AK

NHTSA ID 10100108 · filed Nov 17, 2004

WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC

NHTSA ID 10095162 · filed Nov 9, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

WHILE DRIVING CONSUMER APPLIED THE BRAKE PEDAL AND VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO DEALER. MECHANIC INFORMED CONSUMER THAT IT WAS DESIGNED THAT WAY. *AK

NHTSA ID 10087629 · filed Aug 10, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

PURCHASED MY THIRD VOLKSWAGEN NEW BEETLE - RECOGNIZE THAT MY SECOND ONE, A 2003 WAS A LEMON  5 RIGHT REAR TAIL LIGHTS REPLACED AND 2 HEADLIGHTS. ALSO HAD TO HAVE THE INTERMITTENT WIPER RELAY REPLACED - SEE ODI #10074539.*AK DEALER TRADED ME FOR A 2004, ON 4/6/04 AND NOT EVEN 2 WEEKS INTO MY PURCHASE, THE DRIVERS SIDE WINDOW WOULD NOT OPERATE PROPERLY. THOUGHT I WAS IMAGINING THINGS, ESPECIALLY AFTER MY LAST EXPERIENCE. I PUT THE WINDOW DOWN (ELECTRONICALLY) AND THEN PUT IT UP AND IT COMES DOWN BY ITSELF  CERTAINLY ANOTHER SAFETY FAULT OF THIS CAR. IT HAPPENED 2 MORE TIMES BEFORE I CALLED THE DEALER  THEY TOLD ME OH, WE KNEW ABOUT THAT  BRING IT IN AND GET IT FIXED. OH, HERE WE GO AGAIN! I BUY A NEW CAR ABOUT EVERY 3-4 YEARS, AS I DRIVE A LOT AND WANT A VERY DEPENDABLE CAR, WITH NO REPAIRS NEEDED. I WILL NEVER FEEL SAFE IN A VW NEW BEETLE AGAIN. NO MATTER IF I NEVER HAVE ANOTHER PROBLEM&& INCIDIENT DATE NOTED IS WHEN THE DEALER TOOK MY CAR TO FIX IT...............

NHTSA ID 10074541 · filed May 31, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THE 2004 VOLKSWAGEN BEETLE HAS A SAFETY BELT WARNING SYSTEM THAT TRIGGERS A SERIES OF WARNING BEEPS EVERY THRITY SECONDS IF THE SAFETY BELT IS NOT FASTENED. THIS PRESENTS A SERIOUS DISTRACTION WHILE DRIVING AND CLEARLY POSES A SAFETY HAZARD. ASIDE FROM THE OBVIOUS CASE OF SOMEONE CHOOSING TO BREAK THE LAW BY CHOOSING NOT TO WEAR A SEAT BELT, THE PROBLEM ALSO PRESENTS ITSELF TO THOSE WHO DON'T USE A SAFETY BELT FOR MEDICAL REASONS, THOSE WHO LIVE IN OR TRAVEL TO A STATE THAT DOES NOT REUIRE USE, OR MOST IMPORTANTLY ANYONE WHO PLACES A PACKAGE WEIGHING MORE THAN 25 +/- LBS ON THE FRONT PASSENGER SEAT (WHICH IS QUITE COMMON BECAUSE OF THE LIMITED TRUCK SPACE IN THE CONVERTIBLE). THE WARNING BEEPS ARE LOUD AND CLEARLY DISRACTING WHILE DRIVING.

NHTSA ID 10066553 · filed Apr 20, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

2004 VW BEETLE BUY 8-19-04. RANSMISSION FAILURE 4 SINCE 9-8, LETTER 9-18 SENT CERTIFIED *VW TECH HOTLINE GAVE NO CASE # SERVICE MGR GAVE CUSTOMER TWO 800#S & CUSTOMER SPOKE W/3 MEN BUT NO CASE #S & SAID THEY WOULD CALL BACK IN 10-15 DAYS. A/O 9-29, NO RETURN CALL & CAR BACK IN SHOP FOR 4TH TIME SAME THING. DEALER WANTS CUSTOMER TO DRIVE AROUND, LEAVE SERVICE TICKET OPEN IN CASE HAPPENS AGAIN. CUSTOMER REQUESTED FULL REFUND UNDER LEMON LAW, BUT NO RESPONSES TO REQUEST. INCIDENTS: 1. 9-8 TRIED DIFFERENT GEARS AND MOVED INTO FIRST GEAR ONLY, CHECK ENGINE LIGHT ON AND GEAR SHIFT INDICATOR LIGHT WOULD NOT LIGHT UP. SALESMAN ADVISED TO DRIVE TO SERVICE DEPARTMENT, WHICH TOOK OVER 45 MINUTES AT A TOP SPEED OF 10 MPH. WORK ORDER #87669 INDICATES POSSIBLE ELECTRICAL CONTACT AND READS: HOOK-UP VAS 5051 CODES PO1626 DATA-BUS POWER-TRAIN MISSING MESSAGE FROM TCM, CODES 01315 AND 01315 INST CLUSTER AND DATA BUS GEARBOX CONTROL UNIT NO COMMUNICATION. PERFORMED ALL TEST WITH VAS 5051 AND PER TECH HOTLINE, NO FAULTS FOUND ADVISE TO CLEAR CODES AND TEST DRIVE. IF NO FURTHER PROBLEM OR CODES, RETURN VEHICLE TO CUSTOMER. VW TECH HELP CONTACT NO CASE #. FURTHER OVERNITE ROAD TEST-ALL OK ON TEST. DISCREPANCY-MILEAGE WO #87669 READS 143 MILES IN, BUT MILEAGE CHANGED TO 561 IN AND 602 OUT WHEN CAR PICKED UP. 2. 9-16 SEPTEMBER 16 SAME HAPPENED AROUND LUNCH, DROVE TO DEALER SALESMAN SAID IT WAS FINE 3. 9-16 EVE OUT OF GEAR-TOWED, SERVICE ORDERED CLUSTER TO INSTALL 4. 9-27 VEHICLE WOULDN'T ENGAGE. STILL AT SHOP. THEY SAY THEY REPLACED MORE STUFF, CUSTOMER DOESN'T TRUST AFRAID OF SAFETY-SELF, FAMILY, OTHERS ON THE ROAD. *AK

NHTSA ID 10093320 · filed Sep 29, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

WHEN CHANGING THE OIL, A FRAME SUPPORT PAN FOUND ONLY ON CONVERTIBLE CATCHES THE MOTOR OIL. THIS SUPPORT PEN IS CONCAVED AND TRAPS A LARGE MOUNT OF OIL. IF NOT WIPED OUT WITH RAGS IT STAYS THERE CAUSING A POTENTIAL FIRE HAZARD FROM A SPARK. *AK *NM

NHTSA ID 10099817 · filed Dec 8, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .