2004 Volkswagen New Beetle Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volkswagen New Beetle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility635.3%
- Body & structure211.8%
- Interior & seats211.8%
- Airbags211.8%
- Driver assistance15.9%
- Exterior lighting15.9%
- Seat belts15.9%
- Transmission15.9%
- Engine15.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE CONVERTIBLE TOP HAS BEEN A MAJOR FAILURE POINT. IT HAS BEEN "FIXED" SEVERAL TIMES NOW AND IS STILL FAILING.*AK
DRIVER DOOR POWER WINDOW:NEW BEETLE CONV. WHEN CLOSING,WILL ROLL BACK DOWN BY ITSELF AND CLUNKS WHEN HITS BOTTOM. HAPPENS ALMOST EVERY TIME WINDOW IS OPENED THEN CLOSED. REPORTED AND TAKEN TO DEALER APRIL 20 2004, THEY FOUND WINDOW GLASS ALMOST FALLING OFF CLIP. REINSTALLED. RELEASED BACK TO ME. BEFORE I LEFT THE SERVICE AREA, WINDOW FAILURE HAPPENED AGAIN. DEALER THEN REPLACED MOTOR 2 TIMES. STILL SAME PROBLEM. DEALER CONTACTED VW. AND WAS TOLD SOFTWARE UPDATE NEEDED AND SHORTER CABLES. AS OF TODAY AUGUST 21,2004 WINDOW STILL HAS PROBLEM AND STILL WAITING ON SOFTWARE UP. I HAVE REPORTED THE CASE TO VW. NO RESOLUTION AS OF YET. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC
WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. *AK THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC
WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. *AK THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHENEVER THE PASSENGER/DRIVER SEATS ARE MOVED WITHIN 10 SECONDS OF STARTING THE CAR AIRBAG LIGHT COMES ON IN THE CONSOLE AND DOES NOT TURN OFF UNTIL DONE SO MANUALLY BY A MECHANIC. THE "POD" DEVICE IS THEN DISABLED. IF LIGHT IS ON, THEN AIRBAG MIGHT NOT DEPLOY IN AN ACCIDENT, INJURIES OR DEATH MAY OCCUR. ON 2 SEPARATE OCCASIONS, ONE IN AUGUST AND ONE IN OCTOBER THE LIGHT WAS RESET BY A MECHANIC AND TOOK 3 DAYS EACH TIME. I HAVE BEEN ADVISED TO HAVE THE COMPUTER IN THE CAR REPROGRAMMED, BUT THE DEALERSHIP'S MECHANICS HAVE NOT DONE SO, ASSUMING THAT IS WHY THE LIGHT KEEPS APPEARING.*AK
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING CONSUMER APPLIED THE BRAKE PEDAL AND VEHICLE STALLED. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO DEALER. MECHANIC INFORMED CONSUMER THAT IT WAS DESIGNED THAT WAY. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
PURCHASED MY THIRD VOLKSWAGEN NEW BEETLE - RECOGNIZE THAT MY SECOND ONE, A 2003 WAS A LEMON 5 RIGHT REAR TAIL LIGHTS REPLACED AND 2 HEADLIGHTS. ALSO HAD TO HAVE THE INTERMITTENT WIPER RELAY REPLACED - SEE ODI #10074539.*AK DEALER TRADED ME FOR A 2004, ON 4/6/04 AND NOT EVEN 2 WEEKS INTO MY PURCHASE, THE DRIVERS SIDE WINDOW WOULD NOT OPERATE PROPERLY. THOUGHT I WAS IMAGINING THINGS, ESPECIALLY AFTER MY LAST EXPERIENCE. I PUT THE WINDOW DOWN (ELECTRONICALLY) AND THEN PUT IT UP AND IT COMES DOWN BY ITSELF CERTAINLY ANOTHER SAFETY FAULT OF THIS CAR. IT HAPPENED 2 MORE TIMES BEFORE I CALLED THE DEALER THEY TOLD ME OH, WE KNEW ABOUT THAT BRING IT IN AND GET IT FIXED. OH, HERE WE GO AGAIN! I BUY A NEW CAR ABOUT EVERY 3-4 YEARS, AS I DRIVE A LOT AND WANT A VERY DEPENDABLE CAR, WITH NO REPAIRS NEEDED. I WILL NEVER FEEL SAFE IN A VW NEW BEETLE AGAIN. NO MATTER IF I NEVER HAVE ANOTHER PROBLEM&& INCIDIENT DATE NOTED IS WHEN THE DEALER TOOK MY CAR TO FIX IT...............
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE 2004 VOLKSWAGEN BEETLE HAS A SAFETY BELT WARNING SYSTEM THAT TRIGGERS A SERIES OF WARNING BEEPS EVERY THRITY SECONDS IF THE SAFETY BELT IS NOT FASTENED. THIS PRESENTS A SERIOUS DISTRACTION WHILE DRIVING AND CLEARLY POSES A SAFETY HAZARD. ASIDE FROM THE OBVIOUS CASE OF SOMEONE CHOOSING TO BREAK THE LAW BY CHOOSING NOT TO WEAR A SEAT BELT, THE PROBLEM ALSO PRESENTS ITSELF TO THOSE WHO DON'T USE A SAFETY BELT FOR MEDICAL REASONS, THOSE WHO LIVE IN OR TRAVEL TO A STATE THAT DOES NOT REUIRE USE, OR MOST IMPORTANTLY ANYONE WHO PLACES A PACKAGE WEIGHING MORE THAN 25 +/- LBS ON THE FRONT PASSENGER SEAT (WHICH IS QUITE COMMON BECAUSE OF THE LIMITED TRUCK SPACE IN THE CONVERTIBLE). THE WARNING BEEPS ARE LOUD AND CLEARLY DISRACTING WHILE DRIVING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2004 VW BEETLE BUY 8-19-04. RANSMISSION FAILURE 4 SINCE 9-8, LETTER 9-18 SENT CERTIFIED *VW TECH HOTLINE GAVE NO CASE # SERVICE MGR GAVE CUSTOMER TWO 800#S & CUSTOMER SPOKE W/3 MEN BUT NO CASE #S & SAID THEY WOULD CALL BACK IN 10-15 DAYS. A/O 9-29, NO RETURN CALL & CAR BACK IN SHOP FOR 4TH TIME SAME THING. DEALER WANTS CUSTOMER TO DRIVE AROUND, LEAVE SERVICE TICKET OPEN IN CASE HAPPENS AGAIN. CUSTOMER REQUESTED FULL REFUND UNDER LEMON LAW, BUT NO RESPONSES TO REQUEST. INCIDENTS: 1. 9-8 TRIED DIFFERENT GEARS AND MOVED INTO FIRST GEAR ONLY, CHECK ENGINE LIGHT ON AND GEAR SHIFT INDICATOR LIGHT WOULD NOT LIGHT UP. SALESMAN ADVISED TO DRIVE TO SERVICE DEPARTMENT, WHICH TOOK OVER 45 MINUTES AT A TOP SPEED OF 10 MPH. WORK ORDER #87669 INDICATES POSSIBLE ELECTRICAL CONTACT AND READS: HOOK-UP VAS 5051 CODES PO1626 DATA-BUS POWER-TRAIN MISSING MESSAGE FROM TCM, CODES 01315 AND 01315 INST CLUSTER AND DATA BUS GEARBOX CONTROL UNIT NO COMMUNICATION. PERFORMED ALL TEST WITH VAS 5051 AND PER TECH HOTLINE, NO FAULTS FOUND ADVISE TO CLEAR CODES AND TEST DRIVE. IF NO FURTHER PROBLEM OR CODES, RETURN VEHICLE TO CUSTOMER. VW TECH HELP CONTACT NO CASE #. FURTHER OVERNITE ROAD TEST-ALL OK ON TEST. DISCREPANCY-MILEAGE WO #87669 READS 143 MILES IN, BUT MILEAGE CHANGED TO 561 IN AND 602 OUT WHEN CAR PICKED UP. 2. 9-16 SEPTEMBER 16 SAME HAPPENED AROUND LUNCH, DROVE TO DEALER SALESMAN SAID IT WAS FINE 3. 9-16 EVE OUT OF GEAR-TOWED, SERVICE ORDERED CLUSTER TO INSTALL 4. 9-27 VEHICLE WOULDN'T ENGAGE. STILL AT SHOP. THEY SAY THEY REPLACED MORE STUFF, CUSTOMER DOESN'T TRUST AFRAID OF SAFETY-SELF, FAMILY, OTHERS ON THE ROAD. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHEN CHANGING THE OIL, A FRAME SUPPORT PAN FOUND ONLY ON CONVERTIBLE CATCHES THE MOTOR OIL. THIS SUPPORT PEN IS CONCAVED AND TRAPS A LARGE MOUNT OF OIL. IF NOT WIPED OUT WITH RAGS IT STAYS THERE CAUSING A POTENTIAL FIRE HAZARD FROM A SPARK. *AK *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .