RoadVitals

2004 Volkswagen Passat Wagon Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 6, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volkswagen Passat Wagon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system333.3%
  • Driver assistance222.2%
  • Airbags111.1%
  • Brakes111.1%
  • Electrical111.1%
  • Exterior lighting111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

I PURCHASED A 2004 VW PASSAT 1.8 LITER TURBO 4MOTION STATION WAGON ON AUGUST 12, 2015. WITHIN ONE HOUR OF PURCHASING I TOOK IT TO FILL IT UP WITH FUEL. THE FUEL TANK BEGAN LEAKING IMMEDIATELY. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM AND THEY ATTEMPTED TO FIX IT BY REPLACING AN O-RING ABOUT THREE WEEKS LATER, MEANWHILE ADVISING ME TO NOT FILL THE TANK PAST THE 3/4 FULL MARK UNTIL THEY FIXED IT. THIS DID NOT FIX THE PROBLEM, IT STILL LEAKED WHEN IT WAS FILLED ABOVE THE 3/4 TANK LEVEL. I TOOK IT TO ANOTHER MECHANIC WHO REINSTALLED THE SAME O-RING, AGAIN UNSUCCESSFULLY, AT MY EXPENSE. I SUBSEQUENTLY LEARNED OF A RECALL REGARDING THE FAILURE OF THE FUEL TANK AND THE VENTING SYSTEM. I CALLED VOLKSWAGEN AND WAS INFORMED THAT THEY HAD "FIXED" THE RECALL ISSUE IN 2008 AND THAT ANY FURTHER ACTION WOULD BE AT MY EXPENSE AND COULD INVOLVE REPLACING THE FUEL TANK, A VERY EXPENSIVE PROPOSITION. I FIND THIS RESPONSE INADEQUATE AND, IN LIGHT OF READING MANY OTHER POSTS DESCRIBING SIMILAR OR IDENTICAL PROBLEMS WITH THE SUPPOSEDLY REPAIRED FUEL LEAK, BELIEVE THAT VOLKSWAGEN NEEDS TO BE HELD RESPONSIBLE BY NHTSA FOR CORRECTING A RECURRING, DANGEROUS SAFETY ISSUE.

NHTSA ID 10763153 · filed Sep 11, 2015

APPROXIMATELY TWO YEARS AGO I LEFT MY PARENTS' HOUSE IN THIS VEHICLE AND IMMEDIATELY NOTICED A STRONG SMELL OF GASOLINE. I PULLED OVER AND TURNED THE ENGINE OFF, AND QUICKLY FOUND THAT FUEL WAS LEAKING FROM THE RIGID LINE WHERE IT IS FASTENED TO THE FIREWALL IN THE ENGINE COMPARTMENT. THE METAL TUBE HAD CRACKED INSIDE THE RUBBER LINED BRACKET THAT HOLDS IT IN PLACE. AT THE TIME I THOUGHT THIS WAS AN ODD BUT ISOLATED INCIDENT; I HAVE SINCE SEEN OTHER REPORTS OF PEOPLE EXPERIENCING SIMILAR FAILURES, SO IT SEEMS WORTH DOCUMENTING CONSIDERING THE HIGH RISK OF FIRE INVOLVED. *TR

NHTSA ID 10588056 · filed May 13, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

NHTSA ID 11184655 · filed Mar 6, 2019

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

NHTSA ID 10971433 · filed Apr 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.

NHTSA ID 10971433 · filed Apr 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

FRONT DISC BRAKE ROTOR FAILED (SEPARATED FROM BOLTING HUB) IN HARD BRAKING AT ABOUT 35 MILES PER HOUR. BRAKES HAD BEEN REPLACED IN 2009 AND HAD APPROXIMATELY 37,000 MILES DRIVEN SINCE REPLACEMENT. NO OTHER SIGNS OF EXCESSIVE WEAR OR WARPAGE NOTED BY AUTO TECHNICIANS. FAILED PART NUMBER 4B0-615-301-B. *TR

NHTSA ID 10457593 · filed May 6, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

NHTSA ID 11184655 · filed Mar 6, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

HAD TO REPLACE THE COMFORT CONTROL MODULE ALONG WITH UNTOLD AMOUNT OF WIRES DUE TO WATER DAMAGE. AFTER BEING PARKED AND TURNED OFF THE WINDOWS ROLL. DOWN THE ALARM IS DISABLED, THE DOORS UNLOCK. WHILE DRIVING LIGHTS GO. ON AND OFF DOORS LOCK AND UNLOCK EMERGENCY FLASHERS GO OFF AND ALARM WILL GO OFF. CAN'T UNLOCK CAR WITHOUT SETTING ALARM OFF.

NHTSA ID 11184655 · filed Mar 6, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .