2007 Volkswagen Passat Wagon Owner Complaints

I RECEIVED A NOTICE ABOUT A RECALL OF THE FUEL PUMP MODULE I TOOK IT INTO VOLKSWAGEN THEY TOLD ME THEY REPLACED IT BUT YET MY BUT THAT MYFUEL PUMP WENT OUT IT LEAKING GAS AND THEY SEND ME ON MY WAY THEY TOLD ME IT WAS GONNA COST ME $700 . I HAVE LOOKED INTO THIS AND ACTUALLY WENT TO FUEL MY JOB GOES OUT THE FUEL PUMP GOES OUT TOSO I CONTACTED THEM AND THEY TOLD ME THAT THERE'S NOTHING THAT THEY COULD DO THAT THAT HAS NOTHING TO DO WITH THE MODULE

NHTSA ID

11129923

Incident

Jun 20, 2018

ON 2 JULY 2018 I RECEIVED NOTICE OF THE FUEL PUMP ECM RECALL. I IMMEDIATELY WENT TO MY LOCAL DEALER AND HAD THE RECALL WORK PERFORMED - REPLACEMENT OF THE ECM, RELOCATION OF THE ECM FROM TOP OF PUMP TO REAR RIGHT WHEEL WELL. ON 7 JULY 2018, I FOLDED THE REAR SEAT DOWN TO EXPAND THE CARGO AREA OF THE VEHICLE. ON 15 JULY 2018, I RETURNED THE REAR SEAT TO SEATING POSITION. LATER THAT DAY, THE FUEL PUMP FAILED WHILE DRIVING. TOOK TO NEAREST DEALER WHO CHARGED $140 DIAG FEE TO TELL ME THE FUEL PUMP WAS BAD - WELL, DUH! THE ISSUE CORRELATES TO THE ECM BEING RECENTLY TRADED OUT. THE FUEL PUMP ITSELF WAS REPLACED 3 MONTHS EARLIER. THEY DIDN'T NOTICE THE COINCIDENCE. VWUSA MERELY PLAYED A GAME OF OPERATOR BETWEEN ME AND THE DEALER AND WAS TOTALLY IMPOTENT AND UNWILLING TO INTERVENE. IT WAS THEIR RECALL WORK THAT KILLED MY FUEL PUMP AND NOW I NEED TO PAY FOR ANOTHER PUMP? NEVER MIND INVALID DIAGNOSTICS AND FEES, AND TIME LOST.

NHTSA ID

11112393

Incident

Jul 15, 2018

Mileage

196,350 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO HESITATE AND THEN STALLED. THE MESSAGE "ENGINE SHUTTING OFF" POPULATED IN THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN HESITATING FOR APPROXIMATELY A MONTH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON TENNESSEE) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. *TT

NHTSA ID

11110750

Incident

Jul 2, 2018

Mileage

139,000 mi

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM STILL PAYING ON THIS VEHICLE W/ ( $7000.00) OWED ON IT IM UNCOMFORTABLE PUTTING MY CHILDREN AN MYSELF IN MY CAR I HAVE CONTACTED VW SEVERAL TIMES ABOUT THIS WITH SAME RESPONSE NO INFO NO REPLACEMENT PART NO NOTHING....... I HAVE HAD THE AIR BAG RECALL FIXED BUT THIS IS A VERY VERY SERIOUS ISSUE RIGHT HERE I WILL GO ABOVE AN BEYOND TO GET SOMETHING DONE I AM WITHOUT A CAR AT THE MOMENT LAST NIGHT ON 1/22/2018 I WAS LEFT ONCE AGAIN STRANDED THIS TIME DIDNT START BACK LIKE GETTING NO FUEL VERY UNHAPPY .. PLEASE GET THIS STRAIGHT ASAP I STILL HAVE TO PAY MY LOAN FOR A CAR THAT ISNT RUNNING AT 100% WITH A MAJOR RECALL

NHTSA ID

11064333

Incident

Jan 22, 2018

Mileage

160,000 mi

LATE SEPTEMBER 2017 THE CHECK ENGINE LIGHT WENT OFF IN MY 2007 PASSAT WHILE I WAS DRIVING TO WORK. I TOOK THE PASSAT IN FOR A REPAIR THE FOLLOWING DAY, AND THE HIGH PRESSURE FUEL PUMP WAS REPAIRED, AFTER DRIVING OFF THE LOT, THE CHECK ENGINE LIGHT CAME BACK ON, LESS THAN 100 YARDS AWAY. I DID NOT DRIVE THE CAR, AFTER THE REPAIR, OTHER THAN TO MY DRIVE WAY, LESS THAN 5 MILES AWAY. WHILE WE WERE TRYING TO FIGURE OUT WHAT TO DAY, LESS THAN A WEEK LATER, OCTOBER 12, 2017, I RECEIVED A RECALL NOTICE IN THE MAIL, THAT WHAT I HAD JUST REPAIRED WAS A RECALL, AND SAFETY ISSUE. WE CALLED THE SHOP, AND THEY INFORMED US THAT SINCE IT WAS A RECALL TO WAIT FOR VW TO RESOLVE THE ISSUE. AFTER MULTIPLE PHONE CALLS WITH VW CORPORATE OFFICE, AND RUDE CUSTOMER SERVICE REPS WHO HUNG UP ON ME WHEN I ASKED QUESTIONS REGARDING THE REPAIR, I FINALLY GOT A HOLD OF SOMEONE THAT WAS KIND ENOUGH TO LISTEN. SHE MADE A PHONE CALL TO HAVE OUR CAR LOOKED AT, THE CLOSEST VW DEALERSHIP AND WE HAD IT TOWED IN ONLY FOR THEM TO TELL US THERE WERE SEVERAL ISSUE WRONG WITH THE VEHICLE. SO WE CALLED OUR LOCAL VW CERTIFIED MECHANIC, TO VERIFY THE ISSUES, SINCE HE HAD JUST SEEN IT, AND HE INFORMED THAT NONE OF WHAT THEY WERE TELLING US WAS WRONG WITH THE VEHICLE. WE THEN HAD IT TOWED BACK TO OUR MECHANIC LOCALLY, AND HE LOOKED AT THE CAR AGAIN. SINCE WE HAD BEEN OUT OUR SECOND VEHICLE FOR A COUPLE OF MONTHS, WE ASKED HIM TO FIX IT SO WE COULD AGAIN USE IT. THE MECHANIC HAD THE CAR FOR TWO WEEKS, WHEN HE THOUGHT IT WAS REPAIRED, HE WOULD FIND MORE ISSUES. AFTER AT LEAST THREE PHONE CALLS OF MORE ISSUES, IT WAS REPAIRED, WITH A HEFTY BILL, OF NEAR 2K DOLLARS, ONTOP OF THE OVER 2K WE PUT IN TO REPLACE THE RECALL A MONTH EARLIER. I DECIDED TO TRADE IN MY CAR AS I NEEDED SOMETHING RELIABLE AND SAFE.I HAVE BEEN CHECKING ON LINE SINCE OCTOBER 2017 FOR REPAIR REMEDIES, OF WHICH THREE IS NONE, AS OF 1/11/18.

NHTSA ID

11062299

Incident

Oct 1, 2017

PLASTIC HEADLIGHT COVERS ARE KNOWN TO DETERIORATE DUE TO SUNLIGHT. I AM TOLD I HAVE LOST 30% OF MY HEADLIGHTS' CAPACITY TO ILLUMINATE THE ROAD. VW WANTS MORE THAN $900 TO REPLACE THEM, CLAIMING THEY ARE PERMANENTLY ATTACHED TO THE ENTIRE HEADLIGHT ASSEMBLIES.

NHTSA ID

11055954

Incident

Dec 21, 2017

TAKATA TECALL I HAVE CONTACTED VW TO SCHEDULE A REPAIR FOR MY TAKATA AIRBAGS NUMEROUS TIMES, AND FOR MONTHS THEY HAVE STALLED ME, GIVING ME NO ANSWERS, AND NO REPAIRS. I HAVE DONE EVERYTHING THAT I CAN TO TRY AND GET MY VEHICLE REPAIRED TO SAFETY, BUT VW REFUSES TO COMPLY WITH THE RECALL.

NHTSA ID

11032269

Incident

Aug 9, 2017

FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.

NHTSA ID

11023881

Incident

May 5, 2017

Mileage

10,000 mi

TAKATA RECALL. MY AIRBAG LIGHT IS ON AND I AM NOT HAVING ANY LUCK RECEIVING A CALL BACK FROM ANY OF MY LOCAL DEALERSHIPS. I AM GETTING THE RUN AROUND AND NOBODY WILL CALL ME BACK OR SCHEDULE A TIME TO REPAIR MY CAR. PLEASE HELP

NHTSA ID

11006238

Incident

Jul 1, 2017

TAKATA RECALL...........MY CAR IS 10 YEARS OLD AND THE ONLY ANSWER I GET ON THIS RECALL IS "NOT AVAILABLE YET ". ARE THEY WAITING FOR AN ACCIDENT?

NHTSA ID

11002750

Incident

Jul 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) FOR THE FRONTAL DRIVER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (DONALDSONS VOLKSWAGEN LOCATED ON 5700 SUNRISE HWY, SAYVILLE, NY, 11782) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE IN DECEMBER OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11002367

Incident

Apr 1, 2016