Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
The contact owned a 2007 Volkswagen Passat. The contact received notifications of NHTSA Campaign Numbers: 18V148000(Air Bags) and 17V509000 ( Fuel System, Gasoline), and would like to be removed from the recall distribution list. The local dealer and the manufacturer were not contacted.
The timing belt is terrible on this vehicle. This is the same model and engine as the last recall but mine didn’t qualify because it is a 2007 not a 2008. The belt is and chain are completely unstable and prone to catastrophic failure that can happen anytime while driving especially on the highway. This could cause a huge accident. There is also a major issue with the fuel pumps and the hoses. My fuel tank is leaking gas above 3/4 of a tank and can cause a severe fire even if someone dropped a lit cigarette under the car while I am driving.
To start off, this car has common failures of the High Pressure Fuel Pump Cam Follower. This poses serious risk of damage to the engine when the follower is blown throw and the car goes into limp mode and if this happens on road it could be catastrophic. There were no warnings that this was the issue besides researching videos on YouTube while getting a fuel pressure code to find out the cam follower was completely blown throw which means my engine has MANY METAL pieces inside of my engine. If I did not catch this soon the next failure would’ve been the CAMSHAFT. The camshaft going bad at and given moment could also be catastrophic on the road and possibly even spark a fire. Another issue is with the timing chain on specific FSI engines. If this chain snaps mid drive then your engine could potentially blow in the middle of the road causing an accident. This problem is known by Volkswagen and they have yet to take serious action in regards to this safety hazard. Another potential for catastrophic events is the wiring harness specifically the one that runs under the Vacuum pump. These wires are covered in oil from the vacuum pump being prone to leaking and any fluid that goes on top of it. I also discovered that near my ECU to that wiring harness there was a spot of gasoline in which I was able to determine when I smelt the fluid with a glove on of course. This year make and model of Volkswagen can cause serious harm to those driving ESPECIALLY on the high way. The wiring harness and all components around it soak with oil and when you take off the manifold fuel also gets all over it even when you try to prevent it as much as you can. This has caused increased idle in my vehicle while driving with and EPC light that makes the car stall out of no where. If it happened when I was turning my wheel it could’ve caused an accident on the road or even a driver to have road rage behind me. Please help myself and fellow Passat owners of this year stay safe.
While I was operating the vehicle the vehicle stopped in the middle of the street. It was told to me it's the fuel system. The car has been diagnosed back in November of 2021. The fuel pump is not getting fire to the other.
I WAS DRIVING AND 2 LIGHT CAME ON , THE BATTERY LIGHT AND THE CHECK ENGINE LIGHT. I RAN IT THOUGH A SCANNER AND THE CODES THAT POPPED UP WERE CODE P0087 AND P2293
JUST BOUGHT THIS CAR AND AT 94206 MILES ON IT I CAN'T SEE HOW THE AIR COMPRESSOR WOULD GO OUT AND I SHOULDN'T HAVE TO PAY FOR IT I WANT TO SEE IF THERE IS RECALL ON THIS AT ALL IT'S A 2007 PLUS THERE 2 RECALLS NUMBER ARE 1ST ONE IS 20AE- NHTSA RECALL NUMBER IS 17V509 AUGUST 16 2017 AND NOW 2ND ONE IS MARCH 15 2018 MANUFACTURER RECALL # 69Q9 NHTSA RECALL # IS 18V148 I DON'T SEE ANYWHERE IF THE RECALL WERE FIXED
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. AFTER THE CONTACT INSPECTED UNDER AND AROUND THE VEHICLE, HE LIFTED UP THE REAR PASSENGER SEAT AND NOTICED THAT THE FUEL PUMP FLANGE ON THE TOP OF THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
ON A TUESDAY OR WEDNESDAY IN EARLY JUNE 2017, I WAS ACCELERATING FROM ABOUT 20 MILES/H TO 40 MILES/HOUR ON BRADDOCK ROAD EASTBOUND WHILE ON ITS BRIDGE CROSSING THE CAPITAL BELTWAY (I-495 IN VA) WHEN THE VEHICLE SUDDENLY JOLTED FORWARD. NO OTHER INDICATORS WENT ON AT THE TIME, BUT THE CHECK ENGINE LIGHT ILLUMINATED THE NEXT TIME I STARTED THE VEHICLE. I TOOK THE VEHICLE TO VW OF FREDERICKSBURG (VA) FOR DIAGNOSIS AND REPAIR. AT THE TIME, IT WAS ON ITS FIRST REPLACEMENT LOW PRESSURE FUEL PUMP/CONTROL MODULE SET THAT WAS INSTALLED AT PRIORITY VW OF CHESTER, VA, IN LATE SEPTEMBER 2014. REPLICATION OF THE JUNE 2017 PROBLEM TOOK JUST A DAY IN THE SHOP, BUT DIAGNOSING THE CORE ISSUE AND REPLACING THE ASSOCIATED PARTS TOOK ANOTHER 5 WEEKS. THE FUEL PUMP AND CONTROL MODULE HAD TO BE REPLACED UNDER ANOTHER RECALL, PLUS A PORTION OF THE 1ST REPLACEMENT FUEL PUMP LODGED IN THE FUEL LINE RUNNING FROM THE FUEL TANK TO THE ENGINE. THAT REQUIRED REPLACEMENT OF SEVERAL FUEL LINES AND ASSOCIATED FUEL SYSTEM COMPONENTS. THE RELEVANT PORTION OF THE FINAL BILL TOTALED OVER $2000. THE $470 PORTION COVERING THE LOW PRESSURE FUEL PUMP AND ITS CONTROL MODULE WERE TAKEN CARE OF BY VW OF AMERICA, BUT THE $1500-1600 PORTION COVERING THE REST OF THE FUELING SYSTEM WAS NOT.
RECALL ID 280936 I HAVE CONTACTED VW ABOUT THE RECALL, I FILED A REIMBURSEMENT CLAIM, BUT THEY HAVE NOT BEEN ABLE TO APPROVED IT BECAUSE I FIXED MY CAR ON MY OWN, I TOOK MY CAR TO A MECHANIC WHEN THE PROBLEM OCCURRED, THEY COULD NOT FIX THE PROBLEM, THEN I TOOK TO ANOTHER MECHANIC, THE PROBLEM WAS NOT FOUND, SO I TOOK TO VOLKSWAGEN WHERE THEY COULD NOT FIND THE PROBLEM. AFTER THAT I CONTACTED MY BROTHER'S MECHANIC SO CHECKED IT AND HE FOUND THE PROBLEM. HE WORKS ON HIS OWN SO BOUGHT THE PARTS AND PAID HIM CASH. I HAVE NOT PROOFS ABOUT THE PAYMENTS BECAUSE I PAID THE PARTS CASH. I WOULD LIKE TO KNOW WHAT CAN I DO ABOUT THIS CASE. ATTACHED IS A LETTER FROM THE VW WITH THE CASE # . I ALREADY TOLD VW THAT I CANNOT PROVIDE PROOFS.
BOTH RECALLS WERE NOT CORRECTED WHEN THIS VEHICLE WAS SITTING AT THE EPIC MOTORSPORTS DEALERSHIP LOCATED IN ROSEMONT ILLINOIS
2007 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION *JS
I PURCHASED THE VEHICLE FROM A USED CAR DEALER ON 7/26. I TEST DROVE IT AND EVERYTHING WAS RUNNING SMOOTHLY. THE VEHICLE HAD 124K MILES. I BOUGHT THE CAR IN LAS VEGAS, NV WITH THE INTENT ON TAKING IT TO CALIFORNIA FOR MY TEENAGE DAUGHTER TO HAVE IN COLLEGE. ON 7,30, I WAS DRIVING AND THE VEHICLE WOULD NOT ACCELERATE AST 20, LIKE IT WAS PLACED IN NEUTRAL. THIS OCCURED IN THE EVENING SO I COULD NOT CALL ANYONE. I COASTED OFF THE ROAD. TURNED THE VEHICLE OFF, THEN RESTARTED AND IT WORKED FINE. I LOOKED ON THIS WEBSITE AND SAW THERE WERE RECALLS FOR THE FUEL PUMP MODULE. I CALLED A DEALERSHIP WHO COULDN'T DO IT UNTIL LATE AUGUST. FINDLAY VOLKSWAGEN SCHEDULED ME FOR 8/6. I WAS LEAVING TOWN SO I LEFT THE VEHICLE WITH FAMILY. I PICKED THE VEHICLE UP ON 8/17 AND HEADED TO CALIFORNIA. THE SAME THING OCCURED TWICE WHILE ON THE ROAD. WE CALLED A LOCAL VW DEALER, THEY SAID IT WOULD COST $144 JUST TO LOOK AT IT. I TOOK IT TO A LOCAL MECHANIC WHO TESTED THE VEHICLE AND SAID IT THE ACTUAL FUEL PUMP. I CONTACTED VOLKSWAGEN CORPORATE, WHO WERE VERY RESPONSIVE BUT CAN NOT HELP. HERE I AM, WITH A VEHICLE THAT COULD STALL ON THE ROAD, CAUSING AN ACCIDENT THAT CAN HARM OR KILL OTHERS. VOLKSWAGEN KNOWS ITS THE FAULTY MODULE THAT CAN CAUSE THE PUMP TO FAIL, BUT LEAVES CUSTOMERS HIGH AND DRY TO HAVE TO REPLACE THE PUMP. MY DAUGHTER SAVED HER OWN MONEY TO BUY A RELIABLE VEHICLE AND NOW WE HAVE TO FORK OVER MORE MONEY. NO ENGINE LIGHTS ARE ON. IT'S DISAPPOINTING AND SAD.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, AN ABNORMAL ODOR OF FUEL CAME FROM THE VEHICLE. A DAY LATER, THE ODOR WORSENED AND THE CONTACT COULD NOT ENTER THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE ((844) 894-5461, 15100 GULF FWY, HOUSTON, TX 77034), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
TAKATA RECALL, ON JUNE 18TH 2018 I TOOK MY CAR IN AT VOLKSWAGEN DEALERSHIP ON FIGUEROA STREET IN LOS ANGELES REGARDING THE 2 RECALLS ON MY VEHICLE AND I CALLED THE VOLKSWAGEN MANUFACTURER THE DAY BEFORE THEY TOLD ME THE ONLY THING THAT COULD BE FIXED WAS THE TAKATA AIRBAGS RECALL BUT THE OTHER RECALL WAS STILL PENDING SO THEY DIDN'T DO ANYTHING TO MY CAR AND I HAVE AN INVOICE SHOWING THEN THING WAS DONE THAT EVEN TAKATA AIRBAGS FOR FIX I COMPLAIN TO THE VOLKSWAGEN MANUFACTURER AND THEY SAID THAT THE AIRBAGS WERE FIXED HE SENT ME A EMAIL COPY OF THE INVOICE AND IT'S A DIFFERENT INVOICE THAN THE ONE I HAVE MIND YOU THAT THE MILES THAT ARE ON THE INVOICE THAT THEY SEND ME ARE NOT THE MILES ON MY VEHICLE AT ALL TO THIS DAY I'M STILL HAVING A HARD TIME I'M GETTING EVERYTHING FIXED IN MY CAR THE TWO RECALLS THEY KEEP ON PRESSURING ME TO GO AHEAD AND AND PAY OUT OF MY POCKET FOR EVERYTHING TO BE DONE MY CAR IS SITTING THERE PARKED I STILL MAKE PAYMENTS ON IT MY TAGS ARE UP NEXT MONTH I NEED A SMOG CHECK AND I CANNOT GET A SMALL CHECK CUZ IT WON'T PASS CUZ THE CHECK ENGINE LIGHT IS ON I'VE BEEN BACK AND FORTH WITH THE VOLKSWAGEN DEALERSHIP AND STILL NOTHING THEY SAID THERE'S NOTHING THEY CAN DO REGARDING A PENDING RECALL
AIR BAG LIGHT IS ON .. CALLED THE DEALERSHIP AND KEEP GETTING A ROUND ABOUT MY AIR BAGS AND THE SERVICE THEY DID ON MY CAR .. THEY HAD MY CAR FOR 3 DAYS AND THE MORNING I PICKED IT UP ABOUT AN HOUR LATER HAD TO HAVE IT TOWED BACK IN AGAIN BECAUSE THE DIDN'T DO THE RECALLS RIGHT .. NOW MY ENGINE LIGHT IS ON AND MY AIRBAG LIGHT IS ON .. I'VE CALLED AND THEY DO NOT WANT TO LISTEN TO WHAT I HAVE TO SAY .. THEY ARE TELLING ME MORE THINGS COULD BE WRONG AND IT WILL COST A LOT OF MONEY TO FIX IT .. I'VE HAD MY CAR FOR ALMOST 3 YEARS WITH NO PROBLEMS AND NOW THAT THEY HAVE DONE WORK ON IT .IT KEEPS MESSING UP?
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT MAY BE REIMBURSED FOR THE REPAIRS RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER SENT SOME PAPERWORK TO THE CONTACT THAT NEEDED TO BE COMPLETED FOR THE REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHAMPTON VOLKSWAGEN (361 KING ST, NORTHAMPTON, MASSACHUSETTS 01060, (413)586-3102) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF DOWNTOWN LA (1900 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 477-7358) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY CAR WAS DRIVING FINE UNTIL FEB 2018 AFTER I GET IT BACK FROM GETTING THE SUSPENSION REDONE. AFTER DRIVING IT 20 MILES MY CAR STOPS RUNNING AS I AM DRIVING THROUGH A MAJOR ROAD LEAVING THE MILITARY BASE. I GET IT TOWED TO THE VOLKSWAGEN DEALERSHIP AND THEY STATE THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED (AFTER 2 MONTHS OF FIXING MY REGULAR FUEL PUMP) CAUSING THE ENGINE TO LOOSE COMPRESSION AND NOW THEY SAID I NEED TO POUR IN A NEW ENGINE AND NEW HIGH PRESSURE FUEL PUMP AND A TURBO THAT WAS SCRAPING METAL SHAVINGS INTO MY ENGINE AS WELL.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL 349940) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE IS AN OUTSTANDING SAFETY RECALL THAT OPENED 08-16-2017 INVOLVING THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN SAYS A REPAIR IS NOT YET AVAILABLE - AFTER NINE MONTHS! THIS IS UNACCEPTABLE.
I SMELLED FUEL WHILE I WAS CHANGING TIRES AND FOUND THE FUEL TANK SENDING UNIT IS CRACKED AND LEAKING FUEL
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HERZOG-MEIER MAZDA VOLKSWAGEN VOLVO, 4275 SW 139TH WAY, BEAVERTON, OR 97005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOZZANI VOLKSWAGEN IN COVINA, CALIFORNIA WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANGEROUS ISSUE, SPECIALLY WHEN THE ELECTRICAL CONNEXION ARE RIGHT THERE. A LITTLE SPARK CAN BE CATASTROPHIC. A FEW YEARS AGO, VOLVO HAD A RECALL ON THIS EXACT ISSUE. I THINK VW SHOULD DO IT ALSO. GOD KNOWS HOW MANY LIVES ARE IN DANGER RIGHT NOW. MOSTLY CHILDREN THAT RIDE IN THE BACK SEATS. I AM TRYING TO COVER THE CRACKS WITH A PASTE, BUT IT SEEMS IT IS NOT WORKING. THE GASOLINE KEEPS COMING OUT EVEN WHEN THE CAR IS PARKED AND OFF FOR A LONG TIME, I DISCONNECTED THE PUMP, AND IT DOES NOT STOP. I DID NOT TAKE PICTURES BEFORE I PUT THE PASTE, BUT EVEN WITH THE PASTE, THE GAS IS COMING OUT THROUGH IT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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