Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 25, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 593 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2014 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
BrakesDriver assistanceOther / unspecified
Filed Nov 25, 2019
THE ISSUE WITH MY VEHICLE HAS BEEN AN ONGOING THING SINCE I PURCHASED IT IT IS NOW PAID FOR EVEN UNDER WARRANTY IT WAS MISDIAGNOSED THE BRAKING SYSTEM PULSATES AND I WAS TOLD THAT WAS NORMAL BECAUSE THEY HAD JUST CHANGE THE BRAKES AND THEN NOW THE DASHBOARD LIGHTS UP LIKE A CHRISTMAS TREE IT TELLS ME THAT THE THERE'S A FEW THE STEERING WHEEL LIGHTS UP THE AIRBAG LIGHTS UP THE ROAD CONDITION LIGHTS UP AND THEN I WOULD TURN THE CAR OFF A PULSATES WHEN I'M BREAKING AT 60 MILES AN HOUR OR 70 MILES AN HOUR. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND AS WAS THERE ANY RECALLS AND THE ONLY RECALL WAS SOMETHING I HAD TO DO NOTHING WITH THE THE VEHICLE ISSUES THEY DO NOT SEEM VOLKSWAGEN DOES NOT SEEM TO FIND THESE ISSUES THAT I'M READING IN PREVIOUS MESSAGES AN ISSUE BUT IT'S OUR SAFETY SO I'M VERY CONCERNED ABOUT EVEN PURCHASING ANOTHER VOLKSWAGEN.
NHTSA ID
11282110
Incident
Jun 1, 2018
Mileage
250 mi
BrakesEngine
Filed Feb 5, 2019
TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK
NHTSA ID
11174642
Incident
Nov 7, 2018
Mileage
58,900 mi
Brakes
Filed Oct 3, 2018
TERRIBLE SQUEAKING NOISE COMING FROM BRAKES. HAD THE ISSUE CHECKED OUT BY A DEALER. BRAKE PADS AND ROTORS ARE FINE. NO ISSUE WITH BRAKES OTHER THAN THE AWFUL NOISE.
NHTSA ID
11133064
Incident
Aug 8, 2018
Mileage
37,000 mi
BrakesElectrical
Filed Mar 29, 2018
FIRST OFF, THE BREAD STARTED GIVING ME TROUBLE A COUPLE WEEKS AFTER PURCHASING THE VEHICLE. WHEN I TOOK THE VEHICLE IN TO HAVE IT CHECKED OUT VW OF THE WOODLANDS EXCLAIMED THAT THERE WAS NO ISSUE AND THAT THE BRAKE PADS HAD A FEW ROCKS IN BETWEEN THEM. AS THE WEEKS PASSED THE ISSUE GRADUALLY GOT WORST AND I COULD FEEL THE BRAKES GRIND WHEN I PROCEEDED TO COME TO A STOP. NOW THE BRAKES ARE COMPLETELY JACKED UP AND I WILL HAVE TO PAY OUT OF POCKET TO HAVE THEM REPAIRED. MY SECOND PROBLEM IS THE ELECTRICAL ISSUE THAT I'VE ENCOUNTERED. THIS DATES BACK TO AT LEAST 3 WEEKS AFTER BUYING THE CAR. I REPORTED THE PROBLEM TO THEM AND HAVE EVEN TAKEN THE VEHICLE IN TO HAVE IT CHECKED OUT, BUT YET AGAIN I WAS GIVEN AN EXCUSE. "YOUR ALTERNATOR NEEDS TO BE CHANGED!" I WAS TOLD. I COULDN'T UNDERSTAND WHY THE ALTERNATOR WAS PREPARING TO GO OUT AFTER ONLY HAVING THE CAR FOR 5 MONTHS. BUT THAT WAS NOT THE FIXTURE OF MY PROBLEM. THE DASH BOARD LIKES COME ON AND GOES OFF REPEATEDLY IVER TIME AND I HAVE BEEN TAKING A PICTURE EACH TIME IT HAPPENS FOR MY DOCUMENTATION. IT'S VERY UNPROFESSIONAL WHAT GOES ON WITH THESE CAR DEALERSHIPS AND HOW THEY GET OVER ON PEOPLE. THIS 2014 VOLKSWAGEN PASSAT IS A BUST AND SHOULD BE RECALLED.
NHTSA ID
11081976
Incident
Aug 15, 2017
Body & structureBrakesDriver assistance
Filed Nov 6, 2016
Crash reported
TWICE, ON MAY 12 AND ON OCTOBER 22, WHILE IN A PARKING LOT AND PULLING INTO A VERTICAL PARKING SPOT AT VERY LOW SPEED, I TAPPED THE ACCELERATOR, AND SUDDENLY THE CAR RAPIDLY SPED UP. I WAS UNABLE TO STOP IT WITH THE BRAKE PEDAL, AND I HIT A BRICK PLANTER THE FIRST TIME IT HAPPENED, AND I HIT THE POST HOLDING UP THE FRONT OF A BUILDING THE SECOND TIME. THE BRAKE PEDAL ON THE PASSAT IS APPROXIMATELY 3" WIDE AND LOCATED ONLY AN INCH OR SO FROM THE ACCELERATOR. IT IS POSSIBLE THAT I HIT BOTH PEDALS WHILE TRYING TO STOP THE VEHICLE, BUT THAT DOES NOT EXPLAIN THE SUDDEN ACCELERATION THAT CAUSED THE CAR TO JUMP THE CURB AND HIT THE PLANTER AND THE BUILDING. FRIGHTENING SITUATION. I WASN'T INJURED THE FIRST TIME BUT WAS FAIRLY WELL SHAKEN UP THE SECOND. THE BODY SHOP SAID THE DAMAGE TO THE VEHICLE WAS ALMOST EXACTLY THE SAME EACH TIME. I TOOK THE CAR TO T HE VW DEALER AFTER THE FIRST ACCIDENT, BUT THEY SAID THERE WAS NOTHING WRONG.
NHTSA ID
10924557
Incident
Oct 22, 2016
Mileage
24,000 mi
Brakes
Filed Nov 16, 2015
EXCESS VIBRATIONS WHILE BRAKING ON VEHICLE WITH 30K MILES. DEALER CLAIMS THAT ISSUE IS IN THE BREAKING SYSTEM, PROBABLY DEFORMATION OF ROTOR CAUSING UNSAFE AND EXCESS VIBRATIONS WHILE BREAKING. THE VIBRATION IS BIG ENOUGH TO MOVE THE STEERING WHILE BREAKING CAUSING SAFETY ISSUES. THIS IS NOT NORMAL FOR A CAR WITH LOW MILEAGE. PROBABLY ROTOR DESIGN NOT GOOD ENOUGH FOR ROAD CONDITIONS AT US.
NHTSA ID
10790728
Incident
Nov 13, 2015
Mileage
30,000 mi
Brakes
Filed Oct 6, 2015
Crash reported3 injuries reported
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE CONTACT, WHO WAS THE FRONT PASSENGER, SUSTAINED RIB INJURIES, THE DRIVER SUSTAINED HAND INJURIES, AND THE REAR PASSENGER SIDE OCCUPANT SUSTAINED MINOR ABRASIONS. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, BUT WAS TOWED AWAY FROM THE CRASH SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10780066
Incident
Oct 3, 2015
Mileage
16,000 mi
BrakesDriver assistance
Filed Dec 16, 2014
Crash reported1 injury reported
2014 VOLKSWAGEN PASSAT. CRUISE CONTROL FAILED TO TURN OFF AND THE BRAKES FAILED TO ACTIVATE, CAUSING THE VEHICLE TO JUMP A CURB AND RUN OFF THE ROAD, INJURING THE CONSUMERS WIFE. *TA
NHTSA ID
10659544
Incident
Aug 25, 2014
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own