RoadVitals

2006 Volkswagen Phaeton Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 14, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 21, 2006

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2006 Volkswagen Phaeton. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Nov 14, 2011

VEHICLE IS AT 80,000 MILES. THERE IS A COOLANT HOSE WITHIN THE VEHICLE THAT CONNECTS THE OIL FILTER RESERVOIR TO THE ENGINE BLOCK. THE HOSE IS MADE OF PLASTIC AND CRACKS IF ANY OF THE MANY FACTORS ARE MET (RAPID CHANGE IN TEMPERATURE, HIGH COOLANT TEMPERATURE, OVER 75,000 MILES). AS A CONSEQUENCE, THE PLASTIC CRACKS AND COOLANT RAPIDLY SEEPS OUT OVER TIME. AFTER READING OVER MANY FORUMS, THIS ENGINE, THE VOLKSWAGEN/ AUDI 4.2L V8 HAS HAD THIS PROBLEM FOR DECADES. AND MANY COMPLAINTS HAVE BEEN SPOKEN OF THE PART FAILING AROUND 75,000 MILES (NOT LONG AFTER THE WARRANTY EXPIRES). IN ADDITION, THE REPAIR TO FIX THE $6 PLASTIC HOSE REQUIRES A FULL ENGINE DROP FROM THE VEHICLE RESULTING IN A VERY COSTLY (I WAS QUOTED $2600) REPAIR. I WAS SPEAKING WITH AN AUDI PARTS DEPARTMENT, AND THEY STATE THIS REGULARLY OCCURS. THUS I FIRMLY BELIEVE THIS IS A DESIGN PROBLEM AND IS ACTUALLY EXTREMELY DANGEROUS TO THE ENGINE, THE ENVIRONMENT, AND TO WILDLIFE. WITH A LOSS IN COOLANT, AIR ALSO SEEPS INTO THE COOLANT SYSTEM. THUS THE ENGINE MAY OVERHEAT (MINE LIKE MANY OTHERS HAVE) DUE TO A LACK OF COOLANT CIRCULATION. HOWEVER IN THE PROCESS, THE COOLANT RESERVOIR MAY STILL APPEAR FULL AS THE AIR POCKET IS TRAPPED WITHIN THE SYSTEM (THUS NOT SETTING OFF LOW COOLANT WARNINGS AND NOT LETTING THE OWNER TO INSERT MORE COOLANT) WITH AN OVERHEATING ENGINE, THIS LEADS TO A HIGH CONCERN FOR SAFETY. IN ADDITION, THE FACT THAT COOLANT IS CREATING HALF-GALLON PUDDLES AROUND MY VEHICLE AFTER EACH DAY OF WORK IS ALSO A LARGE ENVIRONMENTAL CONCERN (NOT ONLY THAT, ETHYLENE GLYCOL WHICH IS THE MAIN INGREDIENT OF MOST COOLANT MIXTURES ATTRACTS WILDLIFE AS IT IS SWEET IN TASTE AND CAUSES DEATH AS THE MIXTURE IS INCREDIBLY POISONOUS). *TR

NHTSA ID
10435622
Incident
Oct 24, 2011
Transmission
Filed Apr 21, 2006

FROM DAY 1 WE NOTICED THAT THIS "LUXURY" VEHICLE DID NOT SHIFT PROPERLY. DAY 2 WE RETURNED THE CAR TO BE SERVICED. THE DEALERSHIP KEPT THE CAR FOR ABOUT 2 MONTHS BECAUSE THEY COULD NOT FIX THE PROBLEM. WE CONTACTED THE CUSTOMER SERVICE DEPARTMENT FOR VOLKSWAGEN AND FILED OUR COMPLAINT. THEY RESPONDED BY TELLING US THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THIS IS HOW THE VEHICLE RUNS AND THAT THERE IS NOTHING THEY COULD DO FOR US. THEY DID NOTHING TO REMEDY THE SITUATION AND WHILE THEY HAD THE VEHICLE FOR 2 MONTHS CHECKING INTO THE REPAIR WE STILL HAD TO MAKE THE CAR AND INSURANCE PAYMENTS. VERY BAD PRODUCT AND SERVICE EXPERIENCE FOR US! *JB

NHTSA ID
10155852
Incident
Jan 23, 2006
Mileage
30 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .