RoadVitals

2013 Volkswagen Routan Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jun 6, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Volkswagen Routan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine337.5%
  • Electrical225.0%
  • Powertrain (other)225.0%
  • Seat belts112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

THE TEMPERATURE GAUGE CONSTANTLY MOVING TO 220 THERMOSTAT WATER PUMP AND SENSOR WAS CHANGED WITH NEW ANTIFREEZE. ITS STILL DOING YHE SAME THING. I NOTIVED SEVERAL PEOPLE ARE HAVING THE SAME PROBLEM. IT DOESN'T MATTER IF I AM STATIONARY OR MOVING II WILL MOVE.

NHTSA ID 11222514 · filed Jun 25, 2019

VEHICLE WOULD SHUDDER SOMETIMES HARSHLY UNDER LIGHT THROTTLE AT 45-60MPH AND SMALL HILL OR ACCELERATION. DEALER DIAGNOSED A LEFT CYLINDER HEAD FAILURE AND CYLINDER MISFIRES. VEHICLE HAS APPROXIMATELY 80,000 MILES. NOT INCLUDED BY VIN AND FALLS JUST OUTSIDE THE MANUFACTURING DATE, WHICH RESULTED IN A MANUFACTURERS EXTENDED WARRANTY FOR SIMILAR FAILURES. REQUESTED ASSISTANCE FROM VW DUE TO THE SIMILARITY OF FAILURE AND CLOSE MANUFACTURING DATE FOR THE EXTENDED WARRANTY. VW DID NOT OFFER ASSISTANCE. HARD TO BELIEVE A VEHICLE JUST PRODUCED OUTSIDE AN EXTENDED WARRANTY WINDOW WOULD HAVE A SIMILAR FAILURE AND NOT BE A PART OF THE EXTENDED WARRANTY. REVIEW THE DOCUMENTED COMPLAINTS... MANY 2013 DODGE GRAND CARAVAN, CHRYSLER TOWN AND COUNTRY AND VW ROUTAN VANS HAVE LEFT CYLINDER HEAD FAILURES THAT ARE DOCUMENTED YET ARE NOT INCLUDED BY THE MANUFACTURERS IN THEIR EXTENDED WARRANTY NOTICE.

NHTSA ID 11150364 · filed Nov 9, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

The contact owns a 2013 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would suddenly shut off. After restarting the vehicle, the vehicle operated normally. During the failure, no warning lights were illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 130,000.

NHTSA ID 11525585 · filed Jun 6, 2023

ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS (WHICH THIS ROUTAN IS.) VW HAS RUN DIAGNOSTIC CODES TWICE AND NOTHING TURNS UP BECAUSE THE VAN ISN'T RUNNING TO TRIGGER A CODE. ALTHOUGH I HAVE AN EXTENDED WARRANTY, THEY SAY THE T.I.P.M. IS NOT COVERED BECAUSE NO CODES ARE TRIGGERED. MANUFACTURER COMMUNICATION NO.: TB-15-11-04. NHTSA NUMBER: 10043276. THE DATE LISTED BELOW (01/06/2015) IS THE FIRST INSTANCE OF ENGINE FAILURE, IT HAS BEEN ONGOING AS OF LAST WEEK, 7/6/2016.

NHTSA ID 10886240 · filed Jul 20, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

The contact owns a 2013 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle would suddenly shut off. After restarting the vehicle, the vehicle operated normally. During the failure, no warning lights were illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 130,000.

NHTSA ID 11525585 · filed Jun 6, 2023

The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (3235 US-1, St. Augustine, FL 32086:(904) 467-8880), and made them aware of the failure. The contact stated that currently the vehicle was shifting into gear incorrectly. The manufacturer was informed of the failure. The failure mileage was approximately 128,000.

NHTSA ID 11426930 · filed Jul 29, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

The contact owns a 2013 Volkswagen Routan. The contact stated while driving approximately 40-50 MPH, the passenger’s side front headrest prematurely deployed without impact. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 100,000.

NHTSA ID 11522689 · filed May 18, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .