2018 Volkswagen Tiguan Limited Owner Complaints

The contact owns a 2018 Volkswagen Tiguan Limited. The contact stated that while driving 70 MPH, upon attempting to slow the vehicle, the RPM's increased rapidly up to 3,000 RPM; however, the vehicle failed to accelerate as intended. The failure prompted the contact to pull over to the shoulder of the roadway. After resuming driving, the RPM's increased rapidly, but the vehicle failed to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

NHTSA ID

11561184

Incident

Dec 20, 2023

Mileage

62,000 mi

Was traveling at 70 mph and applied the break and engine rpm went up to 3500-4000 and I was in D. The dealership couldn’t replicate the issue and claims nothing is wrong. Also when you put the ac or heater on floor the air still blows out the top vents.

NHTSA ID

11561182

Incident

Dec 20, 2023

1. The lower corner of each front door (both driver's and passenger's) has cut my leg, each side, right and left. The edge is sharp. It has cut my skin through jeans both times, requiring bandage, leaving scars. 2. The sharp metal cuts skin. 3. The issue has not been reproduced or confirmed yet by our VW dealer, though we will report it the next time we are there for service. 4. The vehicle has not been inspected by police or insurance. 5. There were not warning lamps, lights or messages associated with these events.

NHTSA ID

11509314

Incident

Feb 25, 2023

The clock spring on my 2018 Volkswagen Tiguan Limited unexpectedly failed @ 20,000 miles/3.5 years of ownership while gradually turning my wheel to pull into a parking space. The failure was indicated by the sound of plastic cracking and the airbag warning light appeared on my dashboard. The clock spring had been recalled on older VW's and was obviously never fully corrected. I then had to drive my car with a dysfunctional driver side airbag to the dealership, putting my life in danger en route where they confirmed the failed clock spring. The part is currently on a national back order with no ETA and my car has been sitting at the dealership for over 3 months (since January 21, 2022). VW has made no public statement on the clock spring failure despite having thousands of customers on a waiting list for a replacement part. VW continues to provide no information on the part ETA. Their lack of urgency on a safety critical part is deeply concerning. Prior to this incident, I had been keeping up with all regular services recommended by the manufacturer. Being a new infrequently driven vehicle, my car had no issues or equipment failures before the clock spring broke.

NHTSA ID

11463105

Incident

Jan 21, 2022

When placing car in reverse camera does not always turn on. Sometime camera does not turn off when then driving forward for a few miles. Sometimes when driving, screen will go black and radio stops working for approx. a minute. Accident or injury could occur when backing up .Concerned that other systems could also fail if info system goes black. Took to Herzog Motors in Beaverton, Oregon. Service department only said, "Yes that happens". Did not say that fix or review further. No warning lamps. First occurred about six months ago.

NHTSA ID

11430064

Incident

Aug 22, 2021

THE PASSENGER SIDE VIEW MIRROR EXPLODES AS IF IT WAS A BOMB. IT IS SO LOW AND CAN CAUSE AN ACCIDENT BECAUSE IT STARTLES EVERYONE IN THE CAR. THIS HAS HAPPEN TWICE. I WENT TO THE DEALER BUT THEY CHOOSE TO BLAME ME AS IF I AM A LIAR TO THEM. I EXPLAIN THAT NOTHING HIT IT BUT TO NO AVAIL. THE VEHICLE IN BOTH CASES IT WAS IN MOTION. THE FIRST TIME IT HAPPEN IN LANDOVER IN SPRING HILL FL.. THE SECOND TIME IT HAPPEN IN OAKHILL ROAD IN WEEKI WACHEE FL

NHTSA ID

11383536

Incident

Nov 5, 2019

Mileage

2,200 mi