2015 Volkswagen Tiguan Problems

Car was recently repaired from a deer related accident. Within a week of getting car back I heard an unwinding like sound from steering wheel area while making a left hand turn into parking lot. My airbag light came on and all steering wheel functions like buttons and horn ceased to operate. I did see that this year Tiguan did have an airbag recall.

Our 2015 Tiguan has consistently had issues with the clock spring. We are now needing a third clock spring only 6 months from the last warranty repair. Yes the vehicle is available for inspection. This issue is serious due to the airbag being non operational until we get this fixed. Additionally, the horn ceases to work as well, which although its not as serious as our airbag not working, its still nice to have it as a safety tool to indicate your presence to other drivers on the road. I'm not sure if the component has been inspected by the manufacturer or anyone else. We have had a warranty repair on it through the dealership so they verified this was an issue that needed replacing. Until the issue occurs there are no warning lights or anything to notify you from the cars system. There is however an audible "clicking" sound as you turn the steering wheel. The sound usually occurs sporadically for a short while before the clock spring breaks again. Upon breaking, you can hear a slightly louder click or pop and a notification/indicator comes up on the dash to indicate that the airbag is not operational.

Epc light is on

Airbag light comes on indicating that the airbags are not functioning properly per the instrument panel. A recall item on this particular model not listed under my VIN number, however, it is, I didn’t quote the complaints from other VW Tiguan who have experienced the same thing. Apparently this was a recall item that happened in November 2019. The first time my instrument Dental started indicating any issues was after it was serviced July 2021 although it was intermittent. Eventually it became an everyday thing. The airbags are always an indicator and every third start up will trigger intermittent signals that clear once the vehicle is turned off and turned back on yet airbag warnings are still adamant. Be present anytime the vehicle is in the on position.

Epc light is on

Premature timing chain failure (at 70,000 miles). Regularly maintenanced. Confirmed by mechanic. Check engine light notified 2 months prior to failure.

We are experiencing a recurring safety issue with our 2015 Volkswagen Tiguan. Upon startup, the power steering warning light consistently illuminates and remains on for 5 to 30 minutes. During this time, the vehicle has no functional power steering, making it extremely difficult and unsafe to drive—particularly in residential areas or parking lots where maneuverability is essential. Once the light goes out, steering returns to normal. This occurs regardless of outside temperature or driving conditions and is now happening daily. This presents a serious safety concern, especially if immediate vehicle use is required or if it occurs in traffic.

Our 2015 Tiguan has consistently had issues with the clock spring. We are now needing a third clock spring only 6 months from the last warranty repair. Yes the vehicle is available for inspection. This issue is serious due to the airbag being non operational until we get this fixed. Additionally, the horn ceases to work as well, which although its not as serious as our airbag not working, its still nice to have it as a safety tool to indicate your presence to other drivers on the road. I'm not sure if the component has been inspected by the manufacturer or anyone else. We have had a warranty repair on it through the dealership so they verified this was an issue that needed replacing. Until the issue occurs there are no warning lights or anything to notify you from the cars system. There is however an audible "clicking" sound as you turn the steering wheel. The sound usually occurs sporadically for a short while before the clock spring breaks again. Upon breaking, you can hear a slightly louder click or pop and a notification/indicator comes up on the dash to indicate that the airbag is not operational.

Repeated failure of EPS system causing highway breakdowns - detail in attachment

Eagle valley motors sold me an unsafe car I kept telling them that the brakes were bad the transmission fluid was dark and the engine oil was black the tires were bad it was in real bad need of a tuneup I wrote and told the bbb about it and they did absolutely nothing I told Carlos he will lie about it just like how they lied to the bbb about getting in touch with me these people need to be out of business they put profits over people and they’re safety and I’m not the only one they’ve done this to I want all my money back I put close to $2000 dollars in this car 600 For the tires 703.76 for the brakes and tuneup 247.82 for the transmission 117.00 for the oil change they lied and said all that was taken care of bologna it wasn’t I have pictures of all that they said they did and did not I’m out a lot of money because of them I’m a senior on a super fixed income and they took total advantage of me a senior and they put profits over my safety as well as my Family and Friends and my Service Animal i want to pursue this these people need to be held accountable for doing this not only to me but others as well and if You can’t help me please get me someone who can Thank You for your help time and service I really appreciate it I wanted to upload more photos the brake photos and tires it wouldn’t let me I have them and I want You all to have them

WHEN PLACING THE CAR IN REVERSE, THE VIEWING SCREEN SUDDENLY TURNS DARK AND UNVIEWABLE, THEREFORE CREATING A DRIVING HAZARD FOR TODAYS DRIVING REQUIREMENTS. THE COMPANY SAYS THEY CAN'T DO ANYTHING ABOUT THE CONDITION?? THIS HAS OCCURRED IN ALL THE 2 YEARS I HAVE HAD THE CAR. OTHER VW OWNERS HAVE THE SAME CONDITION.

THE SUNROOF GLASS EXPLODED WHILE WE WERE DRIVING DOWN THE FREEWAY. WE WERE SHOWERED WITH GLASS FRAGMENTS INCLUDING TINY SHARDS. SOME PIN PRICK SIZE INJURIES ON HANDS AND ARMS. WE WERE CRUISING AT 70MPH ON I-90 AT THE TIME OF THE EVENT. IT WAS ABOUT 65 DEGREES OUTSIDE AND WE HAD ONE REAR WINDOW DOWN FOR AIR SO INTERNAL TEMPERATURE WAS ABOUT THE SAME. *TR

VW panoramic roof was leaking behind plastic and roof covering without visible signs to the floor . We only figure it out after 3 years . Electric failure noticed after a year of ownership . Keyless entry , stop / start engine and what most dangerous car stoped in the middle of the street /fortunately not busy street . And it took a while to start engine again. Also fire hazard because electric damaged by the water . There was recall because of fire hazard in VW Tiguan 2015 and panoramic roof issue but notes was sent only a few customers . At least 10 lawsuits was filed already . VW refuse to fix the problem . And we don't have money to fix it because its not just about roof leak but electric , carpet fool of mold and other water damage and cost of fixing it will exceed the cost of this car . Technically it's flooded car because of manufacturer defect . Car has only 58000 miles.

VW HAS DOOR LOCK HATCH ACTUATORS THAT ARE HAZARDOUS. THEY BREAK OR FAIL SO MUCH THAT THERE ARE MILLIONS OF COMPLAINTS ON THE INTERNET ABOUT THEM. MY DAUGHTER'S BACK DOOR WOULDN'T OPEN AND NOW WON'T LOCK. THIS IS VERY DANGEROUS WITH CHILDREN IN THE BACK SEAT BECAUSE THE CHILD SAFETY LOCK DOESN'T WORK. VW IS MAKING A FORTUNE ON THIS BECAUSE THEY CHARGE HUNDREDS OF DOLLARS FOR LABOR TO FIX THEM. PLEASE MAKE THEM MAKE MORE RELIABLE AND SAFE DOOR LOCKS.

After the battery on the car died, the steering wheel clock spring failed. After replacing the clock spring, it was unable to be programed through authorized VW repair shop. This has been subject for a recall for previous models and is a known problem in current models. There have also been problems with the car shifting into neutral by itself while driving on the freeway.

DRIVING DOWN THE FREEWAY GOING 70+MPH THE CAR MADE A LOUD THUD, LIKE A TIRE WAS BLOWN, THE WHEEL LOST CONTROL FOR A SECOND THE CAR ALMOST ROLLED. NO ENGINE LIGHT OR TIRE PRESSURE LIGHT CAME ON FOR WARNING. ALL TIRES WHERE INTACT. AFTER PULLING OVER THE CAR AND TRYING TO DRIVE THE CAR LOUD BANGING FROM UNDER THE CAR AND IT COULD NOT BE DRIVEN. WAS TOWED TO A VW SERVICE CENTER. VERY SCARY EXPERIENCE GOING 70MPH ON THE FREEWAY WHICH COULD HAVE ENDED IN A MAJOR CRASH.

Eagle valley motors sold me an unsafe car I kept telling them that the brakes were bad the transmission fluid was dark and the engine oil was black the tires were bad it was in real bad need of a tuneup I wrote and told the bbb about it and they did absolutely nothing I told Carlos he will lie about it just like how they lied to the bbb about getting in touch with me these people need to be out of business they put profits over people and they’re safety and I’m not the only one they’ve done this to I want all my money back I put close to $2000 dollars in this car 600 For the tires 703.76 for the brakes and tuneup 247.82 for the transmission 117.00 for the oil change they lied and said all that was taken care of bologna it wasn’t I have pictures of all that they said they did and did not I’m out a lot of money because of them I’m a senior on a super fixed income and they took total advantage of me a senior and they put profits over my safety as well as my Family and Friends and my Service Animal i want to pursue this these people need to be held accountable for doing this not only to me but others as well and if You can’t help me please get me someone who can Thank You for your help time and service I really appreciate it I wanted to upload more photos the brake photos and tires it wouldn’t let me I have them and I want You all to have them

THE PASSENGER SEAT BURNT MY BUTT FROM THE SEAT HEATER IT TOOK MY SKIN OFF MY BUTTOCKS AND VEHICLE WAS IN MOTION FOR ABOUT 20 MINUTES ON HIGHWAY.

THE ENGINE STARTED TO SHAKE AND WOULD ACT LIKE IT WOULDN'T TURN OVER , THEN IT BROKE DOWN ON US ON A ROAD TRIP , GOT IT TOWED AND FIXED BUT THE SAME PROBLEM HAPPEN AGAIN COUPLE MONTHS AFTER OF GETTING IT FIXED , AND NOW IT'S LEAKING OR SMELLING LIKE GASOLINE LEAKING INTO THE CABIN OF THE CAR THROUGH THE AIR VENTS AND WHEN YOU LIFT THE HOOD. EACH TIME WE NOTICED THE PROBLEM WE WERE DRIVING THE VEHICLE BUT IMMEDIATELY STOPPED ONCE WE NOTICE THE SMELL OF GAS.

WE CURRENTLY HAVE AN ISSUE WITH OUR BRAKING SYSTEM IN OUR 2015 VOLKSWAGEN TIGUAN. AT LOW SPEEDS THE CAR DOES NOT BRAKE PROPERLY. THE CAR WILL LOOSE ITS ABILITY TO BRAKE AND WILL MAKE A LOUD GRINDING SOUND. THIS HAPPENS AT RANDOM TIMES AND THE CAR MANUFACTURE CANNOT SEEM TO REPLICATE THE ISSUE. OUR CONCERN IS THAT WE HAVE TAKEN IT TO VOLKWAGEN TWICE; ON THE FIRST OCCASION THEY SAID THERE WAS NO ISSUE AND ON THE SECOND OCCASION THEY SAID IT WAS A BRAKE SEAL ISSUE. THE ISSUE IS STILL OCCURRING AND NOW THEY ARE MAKING STATEMENTS THAT AN OUTSIDE INFLUENCE MAY HAVE CAUSE THIS ISSUE. WE HAVE ASKED THEM TO REPURCHASE THE CAR DUE TO THIS SAFETY ISSUE, BUT THEY HAVE REFUSED AND WE ARE ATTEMPTING TO FIX IT AGAIN TODAY. WE ALSO HAVE ISSUES WITH THE PAINT ON THE CAR AND THE SIRRIUS XM RADIO. ALTHOUGH THESE LAST TWO ISSUES ARE SMALLER, I AM CONCERNED THAT VOLKSWAGEN HAS SOLD A CAR THAT MAY HAVE ELECTRICAL ISSUES, AS WELL.

THE PARKING BRAKE IS PERMANENTLY SHORTED OUT. I BOUGHT THIS AS A USED CERTIFIED PRE-OWNED VEHICLE. I'VE HAD TO REPLACE THE BATTERY IN LESS THAN ONE YEAR. CHRONIC PROBLEMS WITH GENERAL BRAKING SYSTEM. SEVERE ELECTRICAL PROBLEMS. EXAMPLE: MY RADIO WILL MOT STAY OFF, WHEN CAR IS PARKED, KEY REMOVED AND ALARM IS SET. RADIO STILL RUNS. I GET THE MESSAGE "CANNOT READ SD CARD" ON THE CONSOLE. I HAVE HAD TO JUMP MY BRAND NEW BATTETY 10-15 TIMES. THAT IS LESS THAN SIX MONTHS OLD. VW AMERICA HAS IGNORED MY REQUESTS FOR HELP, AND IT ALLEGEDLY IS STILL UNDER THE COP WARRANTY AND UNDER MANUFACTURER WARRANTY AS WELL. THE CAR IS UNSTABLE ON THE FREEWAY, DOESN'T STEER WELL AND I'M AFRAID I'LL HAVE A SEVERE ACCIDENT.

PASSENGER SEATBELT LOCKS UP UNNECESSARILY. THE SEATBELT LOCKS UP ON THE PASSENGER WITHOUT BEING ENGAGED BY ANY OTHER SOURCE OR ACTION. ENTIRE VEHICLE SHUTS OFF WHILE DRIVING... NO ELECTRICAL, POWER STEERING, ACCELERATOR N ETC. ALL THE INTERIOR LIGHTS FLICKER AND FLASH AND THE GAUGE NEEDLES SWING BACK AND FORTH FROM MINIMUM TO MAXIMUM POSITIONS. *TR