RoadVitals

2004 Volkswagen Touareg Powertrain (other) Problems

Owner-reported complaints naming the powertrain system, filed with NHTSA

Data refreshed

Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jul 4, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 231 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2004 Volkswagen Touareg submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming powertrain

Shown in the owner’s own words, exactly as filed

Powertrain (other)
Filed Jul 4, 2018

( STARTED NOTICING THIS PROBLEM ABOUT 1 TO 2 YEARS AGO)WHILE THE AUTOMATIC TRANSMISSION IS IN 5TH GEAR AND SPEEDS OF UNDER 50 MI./HR, WHEN STEPPING ON THE ACCELERATOR, THE AUTOMATIC DOWN SHIFT OCCURS WITH A VERY HARSH "KICK" TO A POINT THAT THE PASSENGERS FEEL THE JOLT. A FEW YEARS AGO, A SIMILAR PROBLEM REGARDING THE DOWN-SHIFT WAS SUBJECT OF RECALL WHICH THE DEALERS HAD TO INSTALL A "PATCH" ( UPDATED SOFTWARE) IN ORDER TO FIX THAT PROBLEM.

NHTSA ID
11109524
Incident
Jul 6, 2016
Mileage
5 mi
Powertrain (other)
Filed Jun 19, 2016

TRANSMISSION JUMPS, LUNGES, HAS DONE THIS SINCE 2009. THE DEALER STATES IT NEEDS REPLACING. SHOULD BE REPLACED BY VOLKSWAGEN.

NHTSA ID
10875094
Incident
Jul 8, 2009
Powertrain (other)
Filed Jul 31, 2015

DRIVING ALONG IN A RESIDENTIAL NEIGHBORHOOD UNDER SLIGHT ACCELERATION AND A LOUD THUMPING NOISE BEGINS IN THE TRANSMISSION HUMP UNDER THE ARMREST - FELT LIKE SOMETHING HEAVY HAD BECOME WRAPPED AROUND THE DRIVESHAFT AND WAS CAUSING INTENSE VIBRATION ABOVE 30MPH. PARK THE CAR AND TOW TO REPAIR SHOP AND LEARN THE DRIVE SHAFT HAD BROKEN AND REQUIRED COMPLETE REPLACEMENT. THIS IS A VEHICLE THAT HAS NEVER BEEN OFFROAD AND VAST MAJORITY OF MILES ARE COMMUTING ON THE FREEWAY AND GENERAL AROUND-TOWN DRIVING. NO WAY SHOULD A WELL-MAINTAINED VEHICLE DOING LIGHT HIGHWAY DRIVING SUFFER A DRIVESHAFT FAILURE AT ONLY 105K MILES. CLEARLY A DEFECT THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR. REPAIR BILL WAS APPROXIMATELY $1600.

NHTSA ID
10745485
Incident
Jul 12, 2015
Mileage
105,000 mi
AirbagsPowertrain (other)Visibility
Filed Feb 4, 2015

AIRBAG MODULE DEFECTIVE WITH ONLY 54,496 MILES AND A $1200 COST TO FIX. THIS IS A SAFETY ISSUE! DASH LIGHTING HAS WENT ON AND OFF FOR AIRBAG. A WASHER PUMP DEFECTIVE, POWER TRAIN TRANSMISSION JUMPS AND HAS BEEN AN ONGOING PROBLEM AND KNOWN PROBLEM BY VOLKSWAGEN BUT NOBODY WANTS TO ADMIT THE DEFECT PROBLEM. *TR

NHTSA ID
10681122
Incident
Feb 4, 2015
Mileage
54,496 mi
EnginePowertrain (other)
Filed Oct 27, 2014

CAR STALLS, SKIPS GEARS, JERKS, WHEN COMING FROM A FULL STOP TO ACCELERATING JERKS AND PULL REALLY HARD GOING INTO 1ST AND 2ND GEAR,, TOOK IT TO THE DEALER AFTER PAYING 800 DOLLAR THEY COULD FIND ANYTHING WRONG,, AND THAT WAS VW DEALER.... I'VE BEEN SEEIN ALOT OF THE SAME COMPLAINTS FOR THIS SPECIFIC MODEL AND YEAR, CAN SOME PLEASE LET ME KNOW IF VOLKSWAGEN IS NOT GOING TO TAKE RESPONSIBILITY FOR THIS ISSUE ATLEAST TELL ME WHAT COULD BE WRONG, SO I CAN FIX IT AND GET RID OF THIS STUPID CAR. IM BETTER OFF WITH AN AMERICAN CAR... *TR

NHTSA ID
10650277
Incident
Sep 12, 2013
Mileage
90,000 mi
Powertrain (other)
Filed Apr 22, 2013

THE CENTER CARRIER BEARING ON THE DRIVE SHAFT WENT OUT. AT FIRST IT SOUNDED LIKE I HAD A FLAT TIRE BUT UPON FURTHER INSPECTION THAT WAS NOT THE CASE. THIS SEEMS TO BE A COMMON FAILURE. I WAS TOLD A DESIGN FLAW AND ALL OF THESE WOULD FAIL.. THE DEALERSHIP SAYS THAT THE ENTIRE DRIVE SHAFT HAS TO BE REPLACED. BUT IT WILL NOT BE COVERED SINCE IT IS OUT OF WARRANTY. SINCE THIS IS A COMMON FAILURE IT SHOULD BE FIXED BY VW AND NOT COSTING ALL THEIR CUSTOMERS OVER A GRAND TO FIX. *TR

NHTSA ID
10509086
Incident
Apr 10, 2013
Mileage
80,000 mi
Powertrain (other)
Filed Oct 15, 2012

REAR CENTER DRIVE SHAFT FROM GEARBOX TO DIFFERENTIAL, MIDDLE BEARING FAILS. VOLKSWAGEN ONLY SUPPLIES NEW SHAFTS FOR $1,400 NO BEARINGS OR EXCHANGE. THIS HAPPENS TO A LOT OF TOUAREGS ACCORDING THE CLUBTOUAREG FORUM. THIS IS A PREMATURE DESIGN FAILURE OF THIS CAR. *TR

NHTSA ID
10480612
Incident
Sep 25, 2009
Mileage
80,000 mi
ElectricalEnginePowertrain (other)
Filed Jul 9, 2012

WHILE ACCELERATING ONTO THE HIGHWAY, A LOUD, REPETITIOUS BANG/CLUNK FROM THE MIDDLE UNDERSIDE OF THE VEHICLE STARTED, SOUNDING SIMILAR TO A BLOWN TIRE. NO ABNORMAL OPERATIONS NOTED PRIOR TO THIS. LIMPED THE CAR BACK TO THE SHOP AT 15 MPH AND FOUND THE CENTER DRIVESHAFT CARRIER BEARING FAILED. THE SERVICE TECH ACTED AS IF THIS WAS COMMON AND WAS NOT SURPRISED. I HAVE A 1981 MERCURY WITH OVER 305000 MILES AND NEVER LOST A BEARING IN MY DRIVESHAFT. MECHANICAL PARTS FAIL. THE WORST PART OF THIS EVENT IS VOA'S REACTION THAT SOMEHOW THEY ARE NOT RESPONSIBLE FOR A POOR/WEAK DESIGN. LIST OF OTHER MAJOR COMPONENT FAILURES WITH NO RECALL THAT ARE COMMON TO ALL TOUAREGS OF THIS GENERATION ACCORDING TO THE COMPANY'S OWN SERVICE TECH'S: CENTER DIFFERENTIAL LOCK MOTOR FAIL REAR DIFF. LOCK MOTOR FAIL COOLING FANS DO NOT SHUT OFF, DRAIN BATTERY THERMOSTAT HOUSING LEAK RADIO FAILURE. *TR

NHTSA ID
10464652
Incident
Mar 30, 2012
Mileage
90,000 mi
Powertrain (other)Transmission
Filed Sep 10, 2010

AT 94,000 MILES TRANSMISSION PROBLEMS, TOLD TRANSMISSION NON-SERVICEABLE VW DOES NOT RECOMMEND ANY TRANSMISSION FLUID REPLACEMENT. COULD BE GEAR BOX COST $2400 OR ENTIRE TRANSMISSION COST $7,000. VWA WILL PAY $1,000 TO OUR CHOICE OF GEAR BOX OR TRANSMISSION REPLACEMENT BUT IF WE CHOOSE WRONG REPAIR WILL NOT PAY FOR ANYTHING FURTHER! VWA OBVIOUSLY IS AWARE OF PROBLEM AND DESIGNED THE TRANSMISSION IN SUCH A WAY THAT IT CAN'T BE SERVICED. WE HAVE HAD PRIOR ENGINE COIL RECALL REPLACED, UPDATED COMPUTER SOFTWARE AND REPLACED DRIVE-TRAIN AT COST OF $1900 AT 74,000 MILES. *TR

NHTSA ID
10354882
Incident
Apr 1, 2010
Mileage
92,000 mi
Powertrain (other)
Filed Jun 15, 2010

HEARD A KNOCKING SOUND FROM BELOW ON MY 2004 VOLKSWAGEN TOUAREG. LOOKED UNDER MY CAR, THE MIDDLE UNDER CARRIAGE WAS GONE. THERE WAS A KNOCKING AND THUMPING NOISE IN THE VEHICLE. THOUGHT IT WAS JUST THE UNDERCARRIAGE, BUT WHEN THE PART CAME IN AND INSTALLED IT, THE KNOCKING WAS STILL THERE. DROVE IT LAST NIGHT BECAUSE I NEED MY CAR; I HEARD MY CAR HAVE RATTLING NOISES UNDERNEATH. SOUNDS LIKE THERE'S LOSS PARTS UNDER THE CAR. I NEVER TOOK MY CAR OFF ROAD, THE ROADS ON OAHU ARE TERRIBLE, BUT NEVER HAD THIS EVER DONE ON MY OLDER CARS. I WAS RESEARCHING ONLINE AND SAW THAT A LOT OF OTHER TOUAREG OWNERS HAVE/HAD THE SAME PROBLEM. I'M NOT GOING TO PAY FOR A DEFAULT PART, ESPECIALLY WHEN THE DRIVE SHAFT AND ITS BEARINGS ARE THE MAIN PARTS OF THE CAR POWERTRAIN. I HAVEN'T DONE ANYTHING WRONG WITH THIS VEHICLE AND FEEL THAT VOLKSWAGEN WILL NEED TO PAY FOR THIS FIX. *TR

NHTSA ID
10336523
Incident
May 28, 2010
Mileage
76,950 mi
Powertrain (other)
Filed Feb 23, 2010

IN DECEMBER 2009 MY 2004 VW TOUAREG WAS IN PARK WITH THE ENGINE IDLING WHILE MY SON, WHO WAS DRIVING THE CAR, GOT OUT OF THE CAR TO SPEAK TO A PARKING LOT ATTENDANT. HIS WIFE WAS IN THE PASSENGER SEAT AND THEIR TWO CHILDREN WERE IN CAR SEATS IN THE REAR SEAT. ABOUT 2 MINUTES LATER, WHILE MY SON WAS STILL OUT OF THE CAR, THE CAR BEGAN TO ROLL BACKWARDS INTO A BUSY STREET IN NYC. HE RAN AFTER THE CAR WHILE HIS WIFE FRANTICALLY TRIED TO GET OUT OF HER SEAT BELT TO MOVE INTO THE DRIVER'S SEAT. HE CAUGHT UP WITH THE CAR AND JUMPED IN AND HIT THE BRAKE TO STOP THE CAR. HE LOOKED OVER AT THE GEAR SHIFT THINKING THAT IT HAD BEEN MOVED INADVERTENTLY BUT THE CAR WAS STILL IN PARK. HE THEN TURNED OFF THE IGNITION. THE CAR WAS IDLING IN PARK ON A RELATIVELY FLAT SURFACE - THERE ARE NO REAL HILLS IN NYC. HE TOOK HIS LIFE IN HIS HANDS TO AVOID A DISASTER WHEREBY THE CAR WOULD HAVE CERTAINLY BEEN HIT BROADSIDE IN THE BUSY ADJOINING STREET WITH HIS FAMILY IN THE VEHICLE. WE TOOK THE CAR INTO A VW DEALER REPAIR SHOP NEAR MY HOME IN MARYLAND THE NEXT WEEK AND THEY CHECKED THE CAR OUT THOROUGHLY, BUT COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THE EXPERIENCE. THIS WAS A FRIGHTENING AND DANGEROUS EXPERIENCE AND I AM AFRAID THAT IT COULD HAPPEN AGAIN. *TR

NHTSA ID
10313074
Incident
Dec 2, 2009
Mileage
80,000 mi
AirbagsPowertrain (other)
Filed Nov 12, 2009

I HAVE A 2004 VW TOUAREG V8, I HAVE A AIRBAG LIGHT THAT COME ON (AIRBAG FAULT), NOW THE TRAN LIGHT IS COMING ON WHEN I START THE SUV. *TR

NHTSA ID
10291911
Incident
Sep 16, 2009
Mileage
104,000 mi
BrakesElectricalEngine+3 more
Filed Dec 22, 2008

I HAVE HAD MY 2004 VW TOUAREG SINCE JUNE 2006 AND HAVE HAD PROBLEM AFTER PROBLEM WITH THE VEHICLE. THE CATALYTIC CONVERTER WENT OUT WITHIN 6 WEEKS OF BUYING THE CAR, THE DRIVE SHAFT HAD TO BE REPLACED, THE AIR CONDITIONING COMPRESSOR HAD TO BE REPLACED, THE BRAKES HAVE HAD TO BE REPLACED AND I AM GETTING ANOTHER "CHECK BRAKE PADS" ERROR AGAIN, THE TIRE MONITORING SYSTEM CONTINUALLY TELLS ME I HAVE A FLAT, THE RADIO AMPLIFIER WAS MAKING A LOUD CRACKING SO THE DEALERSHIP REPLACED A FUSE AND BLEW THE 2 BACK SPEAKERS (WHICH THEY WOULD NOT FIX, HEWLETT VW IN GEORGETOWN, TEXAS), THE AUTO DIFFERENTIAL IS GOING OUT. THERE SEEMS TO BE NO END IN SIGHT FOR REPAIRS. *TR

NHTSA ID
10252545
Incident
Jul 15, 2006
Powertrain (other)
Filed Oct 17, 2008

DRIVE SHAFT SUPPORT BEARING FAILURE @ 62,000 MILES. MANUFACTURER VW DOES NOT SELL INDIVIDUAL BROKE PART BUT SELLS ASSEMBLY WHICH COST $1,100 PLUS TAX. THIS IS COMMON AND SHOULD BE A FACTORY RECALL. *TR

NHTSA ID
10245752
Incident
Oct 14, 2008
Mileage
62,000 mi
Powertrain (other)
Filed Dec 17, 2007

DRIVE TRAIN FAILED WITHIN WARRANTY PERIOD. ALSO, THE MODULE FAILED WITHIN SIX MONTHS OF THE DRIVE TRAIN BEING REPLACED. THE ABS MODULE HOWEVER; FAILED 3 MONTHS AFTER WARRANTY EXPIRED. AS A RESULT I SKIDDED UNPREDICTABLY ON ICE AND CAME WITHIN INCHES OF CAUSING A SERIOUS ACCIDENT. $1500 WAS QUOTED TO ME TO REPLACE THE MODULE. *TR

NHTSA ID
10212149
Incident
Dec 15, 2007
Mileage
66,000 mi
BrakesElectricalFuel system+2 more
Filed Nov 26, 2007

2004 VW TOUAREG WITH TIRE FAILURE AND KEY PROGRAMMING. CONSUMER STATES HE HAD TO REPLACE THE TIRES DUE TO A PUNCTURE IN ONE OF THE SIDEWALL TIRES. THE SECOND KEY RECEIVED NEEDED TO BE PROGRAMMED AND DEALER CHARGED HIM FOR PROGRAMMING. *KB THE CONSUMER STATED HE GETS LOW GAS MILEAGE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER, THE TIRE MONITORING SYSTEM WOULD COME ON AND GO OFF REPEATEDLY. THE DRIVE SHAFT WAS REPLACED DUE TO A VIBRATION WHEN MAKING TURNS. THE FRONT BRAKES NEEDED TO BE REPLACED.*JB

NHTSA ID
10210527
Incident
Jan 28, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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