RoadVitals

2023 Volvo Bus 9700 Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Jul 16, 2025
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

4 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

25V469000

EQUIPMENT:EMERGENCY:FIRE SUPRESSION

Jul 16, 2025
165 units potentially affected
The defect: Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
The risk: An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The remedy: Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.
Volvo Bus CorporationManufacturer number SR25-85View on NHTSA.gov
23V667000

EQUIPMENT:OTHER:LABELS

Oct 3, 2023
19 units potentially affected
The defect: Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy: Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.
Volvo Bus CorporationManufacturer number SR23-85View on NHTSA.gov
23V668000

ELECTRICAL SYSTEM

Oct 3, 2023
19 units potentially affected
The defect: Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.
The risk: Unsecured power cables can overheat, increasing the risk of a fire.
The remedy: Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.
Volvo Bus CorporationManufacturer number SR23-86View on NHTSA.gov
22V841000

EXTERIOR LIGHTING

Nov 15, 2022
14 units potentially affected
The defect: Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.
The risk: Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.
The remedy: Prevost will inspect and reinstall the emergency light sensors, if necessary, free of charge. Owner notification letters are expected to be mailed December 30, 2022. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Volvo Bus CorporationManufacturer number SR22-86View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources