Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jun 23, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 121 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2012 Volvo S60 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Jun 23, 2026
Crash reported1 injury reported
Brakes , and vacuum booster, speed control I experienced a sudden acceleration phenomenon and reached speeds of 100+ mph I manipulated the brakes and the gas in order to safe my life I eventually got my speeds down but it was too late I was ejected from the vehicle and nearly died my brakes scrubbed and I pressed my brakes as hard as I could and my car continued to acceleration. The police has the vehicle and there were no warnings signs . I had just bought the vehicle and was on my way home from the dealership never made it home
NHTSA ID
11746049
Incident
Feb 16, 2026
Driver assistance
Filed Aug 14, 2024
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and when vehicle attempting to reverse.
NHTSA ID
11608588
Incident
Jun 10, 2024
Driver assistance
Filed Jun 30, 2021
Crash reported
Volvo arrived at the hiking trailhead parking lot at approximately 10 miles an hour, slowed down more to select parking space then turn right into space in front of a cement outhouse. Space had a cement parking block. As the car was about to come to a complete stop in the space, it suddenly accelerated on its own as if the accelerator was press all the way overcoming the cement block and crashing into the outhouse. Both driver and passenger airbags were deployed. The driver never took the foot off the brake when the car accelerated. The automated braking system never deployed. Prior to the accident, the low battery warning light was on but the battery was checked out by a professional to be fully charged. We walk away from the accident bruised with back and chest pains from the seat belt but considered ourselves lucky. Had we not parked with a cement outhouse five feet in front of us two spaces over, we would have accelerated into an open field and into a forest of trees.
NHTSA ID
11423030
Incident
Jun 27, 2021
Driver assistanceVisibility
Filed Apr 9, 2021
WINDSHIELD SEPARATING FROM THE CAR AT THE TOP. POTENTIALLY HAZARDOUS FROM WATER RUNNING DOWN THE INSIDE OF THE WINDSHIELD THAT CAN NOT BE CLEARED EXCEPT BY HAND WHILE DRIVING. ALSO LIKELY TO CAUSE WATER DAMAGE TO THE INTERIOR OF THE CAR!
NHTSA ID
11407198
Incident
Apr 9, 2021
Mileage
126,436 mi
Driver assistanceEngineFuel system
Filed Oct 27, 2018
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR THINKING IT WAS MY BATTERY TO TAKE CAR TO THERE SHOP. HE CHECK THE OIL BECAUSE THE LIGHT WAS ON. THE OIL WAS FINE NOT LOW. I HAD JUST HAD A OIL CHANGE SEPT 2018. THE CAR STILL WOULD NOT START. I HAD TO GET A TOW TO A SHOP FOR FOREIGN CARS. MY DIAGNOSIS ENGINE LOCKED UP. THE INJECTORS 5 AND 6 WAS WIDE OPEN (HYDRO LOCKING ) FUEL HAD BEEN LEAKING EVERYWHERE EVEN IN MY OIL. THE PRICE WAS $1400.00 TO REPAIR.
NHTSA ID
11143317
Incident
Oct 16, 2018
Mileage
88,186 mi
Driver assistanceEngine
Filed Apr 29, 2014
ON THE APRIL 23, 2014, MY HUSBAND WAS DRIVING AND THE CAR SHOT OUT AT HIGH SPEED HE DIDN'T REALIZE WHAT HAPPENED. ON APRIL 24, 2014, I WAS IN MY DRIVEWAY IN PARK AS I PUT THE CAR IN DRIVE TO SLOWLY ENTER MY GARAGE THE CAR TOOK OFF AT HIGH SPEED TIRES SPUN LEFT TIRE MARKS ON MY PAVEMENT AND I HIT THE BRAKES IN GARAGE NOT TO HIT THE WALL AND LEFT MARKS THERE AS WELL. MY NEIGHBORS WERE RIGHT THERE WITNESSING THIS SCARY EXPERIENCE. I CALLED CORPORATE IMMEDIATELY THEY TOLD ME TO GET IT TO THE DEALER. I CALLED A TOW TRUCK AND THE TOW TRUCK DRIVER TOOK THE KEYS TO SLOWLY DRIVE IT ONTO THE FLATBED AND THE CAR AGAIN TOOK OFF AT HIGH SPEED AND ALMOST FLEW OFF THE TOW TRUCK! ALSO, THE PUSH BUTTON START BUTTON WAS A PROBLEM, EVER SINCE THE VEHICLE WAS LEASED. UPDATED 07/28/14 UPDATED 10/27/2014 *JS
NHTSA ID
10585460
Incident
Apr 23, 2014
Mileage
30,000 mi
BrakesDriver assistanceElectrical
Filed Jul 21, 2012
THE ADAPTIVE CRUISE CONTROL IN MY VEHICLE HAS BEEN OCCASIONALLY MALFUNCTIONING (ABOUT 10-15 TIMES SINCE PURCHASING MY VEHICLE IN MAY) CAUSING IT TO APPLY THE PARKING BRAKE AT SPEEDS OF ABOUT 5 MPH. THIS CAUSES MY VEHICLE TO ABRUPTLY STOP WITHOUT THE BRAKE LIGHTS BEING ACTIVATED. I THEN HAVE TO DEPRESS THE BRAKE PEDAL AND RELEASE THE PARKING BRAKE. THEN MY CRUISE CONTROL IS INOPERATIVE UNTIL I RESTART THE VEHICLE. I WAS NEARLY REAR ENDED AFTER THE MOST RECENT OCCURRENCE. I'VE TAKEN MY VEHICLE TO THE NEAREST VOLVO REPAIR CENTER FOUR TIMES TO BE REPAIRED BUT THE MALFUNCTION STILL OCCURS. VOLVO IS UNWILLING TO REPLACE MY CAR UNDER THE LEMON LAW. *TR
NHTSA ID
10466894
Incident
May 11, 2012
Mileage
7,000 mi
BrakesDriver assistance
Filed Jun 21, 2012
THIS IS THE SECOND OCCASION ON WHICH THIS DEFECT HAS APPEARED, THE PRIOR INCIDENT HAPPENING IN APPROXIMATELY MARCH 2012, AT A MILEAGE OF APPROXIMATELY 5000 MILES. I HAVE OWNED THE CAR FOR JUST UNDER SIX MONTHS. I LIVE IN A SOUTHEASTERN US STATE AND TRAVELLED TO MY SECOND HOME IN FLORIDA. THE CAR HAS BEEN PARKED IN FLORIDA FEWER THAN 20 TOTAL DAYS. ON BOTH OF THE LAST TWO OCCASIONS DURING WHICH THE VEHICLE WAS PARKED IN FLORIDA, AN ANIMAL WAS APPARENTLY ABLE TO CLIMB DEEP INTO THE UNDERBODY OF THE CAR AND CHEW ON WIRES CONTROLLING THE DYNAMIC TRACTION STABILITY CONTROL SYSTEM, THE ANTILOCK BRAKING SYSTEM, THE CRUISE CONTROL SYSTEM, AND THE VOLVO CITY SAFETY CRASH AVOIDANCE SYSTEM. ON BOTH OCCASIONS, THE INTERNAL CAR ALERT SYSTEM DETECTED THE PROBLEM, ALERTED ME, AND VOLVO AGREED TO COVER THE COST OF THE REPAIRS, THOUGH TODAY, ON THE SECOND OCCASION, VOLVO INDICATED THEY WILL NOT COVER THIS FORM OF DAMAGE IN THE FUTURE. I PROPOSED TO BOTH MY VOLVO DEALERSHIP AND TO THE NATIONAL VOLVO CUSTOMER CARE CENTER THAT AN APPROPRIATE FORM OF SHIELDING SHOULD BE ADDED TO COVER THE WIRES CONTROLLING THESE SYSTEMS TO PREVENT AN ANIMAL'S ACCESS TO THEM. TO THE BEST OF MY KNOWLEDGE, THIS SUGGESTION WAS IGNORED, AS NO SPECIAL SHIELDING WAS DESCRIBED/OFFERED, DESPITE THE CRITICAL NATURE OF THESE SYSTEMS. THIS PROBLEM HAS NEVER OCCURRED WITH EITHER OF THE OTHER TWO VEHICLES WHICH I REGULARLY TAKE TO THE SAME LOCATION, THUS, I BELIEVE THIS IS A DESIGN FLAW IN WHICH EITHER THE MATERIALS USED IN THESE WIRING SYSTEMS ARE PARTICULARLY ATTRACTIVE TO WHATEVER ANIMAL CHEWED THE WIRES (E.G. SOY-BASED WIRE COATING POLYMERS PERHAPS), OR MORE LIKELY, THE WIRES ARE NOT SUFFICIENTLY SHIELDED/JACKETED TO PREVENT SUCH DAMAGE. IN EACH CASE, SINCE THERE WAS NOT A NEARBY VOLVO DEALERSHIP, I DROVE MY VEHICLE BACK TO THE DEALERSHIP FROM WHICH I PURCHASED IT WITHOUT FUNCTIONAL SAFETY SYSTEMS.
NHTSA ID
10462673
Incident
Jun 17, 2012
Mileage
7,000 mi
BrakesDriver assistanceOther / unspecified
Filed Apr 10, 2012
THE ACTIVE CRUISE CONTROL STOPS FOR NO REASON. THIS PROBLEM IS INTERMITTENT. ON A NUMBER OF OCCASIONS (~20 TIMES SINCE I PICKED UP THE CAR), THE CAR SLOWS DOWN AS THE TRAFFICS SLOWS DOWN. THE CAR IS ALMOST AT A STOP (5-10 MPH) AND THE EMERGENCY BRAKES COMES ON, THE CARS BRAKES HARD & STOPS AND THE PARKING BRAKE TURNS ON. THE ALERT "CRUISE CONTROL UNAVAILABLE" SHOW IN THE DISPLAY. THEREAFTER THE CRUISE WILL NOT ENGAGE. AFTER I SHUT OFF THE CAR AND RESTART IT, THE CRUISE AGAIN WORKS AGAIN. IN ADDITION TO NOT PERFORMING AS ADVERTISED, THIS REPRESENTS A SAFETY HAZARD. *TR
NHTSA ID
10454695
Incident
Sep 5, 2011
Mileage
5 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own