2004 Volvo V40 Problems

TL* THE CONTACT OWNS A 2004 VOLVO V40. WHILE DRIVING 15 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 44,000.

ON APRIL 13, 2005 AT APPROXIMATELY 4 PM, I WAS BACKING MY V40 VOLVO 2004 WAGON OUT OF A PARKING SPACE AT THE KOSSMAN GARAGE, LIBERTY AVENUE,PITTSBURGH, PA, GOING SLOWLY BECAUSE IT WAS A TIGHT SPACE, WHEN MY BRAKES DID NOT WORK, AT ALL. DESPITE PUSHING MY BRAKES AS FAR AS THEY WOULD GO, THE CAR DID NOT STOP, AND CRASHED INTO A CONCRETE SUPPORT BEAM, CRASHING IN THE ENTIRE BACK WINDOW AND DENTING THE BACK BUMPER VERTICALLY WHERE THE TALL CONCRETE BEAM HIT IT. THANK GOODNESS, NO PEOPLE WERE HURT, AND I WAS NOT INJURED EITHER. NO OTHER VEHICLES WERE DAMAGED, BECAUSE THE BEAM WAS DIRECTLY BEHIND ME, THANK GOODNESS. THE VOLVO HEADQUARTERS INSPECTED THE CAR AND SAID THERE WAS NOTHING WRONG, BUT THERE WAS INDEED SOMETHING WRONG WITH THE BRAKES. THROUGH MY INSURER, AMICA, I BECAME AWARE OF THE REPORTED HYDRAULICS PRO BLEM WITH BRAKES ON CERTAIN V40 VOLVO 2004 CARS. I ALSO FOUND A WEBSITE SHOWING A NOVEMBER, 2004 RECALL NOTICE REQUIRED TO BE SENT BY THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT TO OWNERS OF SUCH VEHILCES, BUT I NEVER RECEIVED SUCH A NOTICE. WHAT IS MORE, EVEN AFTER MY ACCIDENT, THE COMPANY HAS NEVER TOLD ME OF SUCH A PROBLEM. I FOUND OUT TODAY ABOUT THIS, THANKS TO MY INSURER WHO RESEARCHED THIS. THE CAR IS NOW BEING REPAIRED, AT MY AND MY INSURERS EXPENSE, ALTHOUGH IT MAY BE DUE TO THE FAULTY BRAKES NOTED IN THE RECALL. I THINK THERE IS SOME RESPONSE NEEDED FROM VOLVO FOR NOT INFORMING ME OF THIS RECALL, FOR INDICATING IT WAS MY FAULT, AND FOR NOT BEING WILLING TO EVEN SEND ME A MEMO BASED ON THEIR EVALUATION OF MY CAR. MY INSURER IS ALSO WANTING TO KNOW WHAT THEIR RESPONSE IS.

THE DRIVER'S SIDE AIRBAG HAS FAILED FOR NO APPARENT REASON. THE COST OF REPAIR WILL BE AROUND $900.00 THE CAR WAS PURCHASED 4 YEARS AGO. THAT IS A VERY COSTLY REPAIR FOR A RELATIVELY YOUNG VEHICLE. I ASKED THE SERVICE REPRESENTATIVE AT MY AUTHORIZED VOLVO REPAIR SHOP IF I SHOULD EXPECT THE RIGHT SIDE TO FAIL AS SOON AS I REPAIR THE LEFT ONE. HE SAID "NO, THE RIGHT NEVER GOES OUT." "I HAD ONE IN JUST LAST WEEK- EXACT SAME PROBLEM AS YOURS." *TR

DT: CONSUMER STATES WHEN THERE IS A SUN GLARE ON THE DASHBOARD THERE ISN'T ENOUGH ILLUMINATION. THE CONSUMER WAS UNABLE TO SEE THE INSTRUMENTS ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT IT.*AK THE CONSUMER STATED A FLASH LIGHT MUST BE USED TO SEE THE INSTRUMENTS ON THE PANEL. *JB