2002 Volvo V70 Owner Complaints

The contact owns a 2002 Volvo XC70. The contact received notification of the NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11524017

Incident

Oct 14, 2021

The contact owns a 2002 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11460504

Incident

Apr 5, 2022

The contact owns a 2002 Volvo XC70. The contact received a notification for NHTSA Campaign Number: 21V800000 (Air Bags) however, there were no dealers nearby to her for service. The nearest dealer that was 275 miles away from her location had been notified about the issue and informed her that they could not provide transportation or towing services. The manufacturer had been notified of the issue but offered no assistance. The contact stated that the responsibility of the repair should be on the manufacturer and that arrangements should be made to service the vehicle. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11445097

Incident

Dec 14, 2021

In April 2021 I drove my newly acquired Volvo V70 wagon from Mississippi to my home in RI. Once I reached in and around NYC, the car began to surge forward as I applied the brakes at stop lights/signs. This became most pronounced at the GW Bridge Toll area, in high slow-moving traffic. Several times the car almost got out of control as the brakes were barely enough to stop the car from ramming into other vehicles. Cars and huge trucks were honking their horns as I broke, swerved, smoke clouds from high idling in neutral, and peeling rubber as I moved forward from standing still. I was trapped as there is no place to pull over to the sides to a breakdown lane. It eventually stopped surging but has threatened to do it in RI. I asked the mechanic about it when I had to get the car inspected. He basically said he would have to see the vehicle when it was happening. I am just funding out about Recall information and filing a report. I really want to have any necessary repairs made because the car performs well otherwise...AND I am hoping to give the car for my daughter to use as she starts her new job, but want to make sure it is safe first. I feel I would know how to handle it if it surges again (throw it in neutral, brake and pull to safe place, etc), but can't trust that she would be able to handle this emergency situation.

NHTSA ID

11437917

Incident

Apr 24, 2021

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE GAS CAP AND THE VEHICLE BUT FOUND NO FUEL LEAKS. THE CONTACT STATED THAT THE FUEL ODOR WAS NOT OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

NHTSA ID

11331072

Incident

Dec 31, 2019

Mileage

198,000 mi

TL*THE CONTACT OWNS A 2002 VOLVO XC70. -THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 10 MPH. THE VEHICLE HAD TO BE RESTARTED SEVERAL TIMES, THEN IT RUNS. -UNKNOWN CAUSE -THE CONTACT STATED THAT IN ONE OF THE VISITS TO THE DEALER ( 3 YEARS AGO ) UNIVERSITY VOLVO, 7716 N TRYON ST, CHARLOTTE, NC 28262, WAS ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE NHTSA RECALL NUMBER: 09V483000 ( FUEL SYSTEM, GASOLINE ). THE VEHICLE WAS REPAIRED THEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THIS LAST TIME. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ID

11253352

Incident

Sep 4, 2019

Mileage

42,000 mi

COMPLETE SPEEDOMETER CLUSTER DOES NOT WORK. NO FUEL GAUGE TACHOMETER TEMPERATURE OR SPEEDOMETER. I'VE TALKED TO MANY OTHER PEOPLE THAT HAD THAT EXACT SAME PROBLEM. IT CUTS IN AND OUT RANDOMLY BUT THAT WAS IN THE BEGINNING NOW IT DOES NOT WORK AT ALL. COULD BE A SAFETY ISSUE NOT KNOWING HOW FAST YOU WERE GOING OR HOW MUCH FUEL YOU HAVE. I HAVE RAN OUT OF GAS A FEW TIMES WHILE MOVING SINCE I DON'T KNOW HOW MUCH IS IN THERE. I KEEP WORRYING ABOUT GETTING A TICKET SINCE I DON'T KNOW HOW FAST I'M GOING

NHTSA ID

11218246

Incident

Apr 1, 2018

Mileage

151,098 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOLVO CARS EDINBURGH (4221 US 281 BUS, EDINBURGH, TX 78539) FOR AN EVALUATION, ACCORDING TO THE RECALL NOTIFICATION. THE DEALER DECLINED THE REPAIR EVEN THOUGH A STRONG FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. A WRITTEN DIAGNOSIS WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11133339

Incident

Oct 4, 2018

Mileage

137,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT NOTICED A FUEL LEAK COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THERE WAS ALSO A FUEL ODOR WHEN THE VEHICLE WAS BEING REFUELED. THE DEALER (VOLVO CARS TAMPA, 6008 N DALE MABRY HWY, TAMPA, FL) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE DIAGNOSTIC TESTING FEES WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.

NHTSA ID

11091182

Incident

May 1, 2018

Mileage

215,000 mi

"TAKATA RECALL" I WAS DRIVING EAST BOUND ON ARLINGTON BLVD IN VIRGINIA AND PROCEEDED TO STOP ON A YELLOW LIGHT WHEN A CAR DRIVING OVER 55 MPH HIT MY 2002 VOLVO FROM THE REAR AND MY VEHICLE SPUN OUT OF CONTROL AND HIT ANOTHER CAR FRONT/SIDE FROM THE WEST BOUND INTERSECTION IN THE 3RD LANE COMING THE OPPOSITE SIDE AND ALL CARS WAS TOTAL. MY SEATBELT AND AIRBAG DIDN'T SAVE ME FROM GOING FORWARD OR DEPLOYING. I WAS INJURED AND STILL SEEKING MEDICAL ATTENTION AFTER OCTOBER 17, 2017 WITH 2 BLACK EYES, BROKE TEETH, WHIP LASH, NECK, KNEES AND BACK INJURY. THE CAR IS STILL AT BEYERS COLLISION IN ALEXANDRIA VIRGINIA.

NHTSA ID

11054855

Incident

Oct 17, 2017

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STARTED SPOT FUELING AND LOST POWER SHORTLY AFTERWARDS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (BARRET AUTO. IN ALPINE, AL) WHERE THE TECHNICIAN DIAGNOSED THAT THE FLANGE INSIDE THE TANK WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HUNG UP ON THE CONTACT AFTER STATING THAT A RECALL WAS PERFORMED IN 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000. ...UPDATED 08/08/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/10/2017*JS

NHTSA ID

11004115

Incident

Jul 1, 2017

Mileage

172,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING, THE EXTERIOR LIGHTING FAILED TO ILLUMINATE, WHICH INCLUDED THE HEADLIGHTS, BRAKE LIGHTS, AND TURN SIGNALS. THE "POSITION LIGHT FAILURE, STOP LIGHT AND MULTIPLE BULBS FAILURE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT SEVERAL LIGHT SOCKETS WERE MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10991399

Incident

Apr 10, 2017

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED, WAS LEAKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 225,000.

NHTSA ID

10960358

Incident

Feb 27, 2017

Mileage

225,000 mi

TAKATA RECALL: FUEL SMELL INSIDE VEHICLE.

NHTSA ID

10888823

Incident

Sep 18, 2015

Mileage

100,000 mi

THE VEHICLE STALLS OR GOES INTO "LIMP" MODE OFTEN UPON ACCELERATION, BUT ALSO APPARENTLY RANDOMLY. THERE IS A RECALL FOR THE SAME MODEL OF A DIFFERENT YEAR DESCRIBED AS "VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED". I TOOK IT TO A VOLVO MECHANIC AND HE FOUND NO PROBLEM, BUT HE CLEANED SOME PARTS AND CHARGED ME. IT STILL HAPPENS AND IS DANGEROUS SINCE THE CAR COULD STALL IN TRAFFIC. IT HAS HAPPENED OVER 100 TIMES. I CALLED VOLVO "SUPPORT" AND THEY SAID THEY COULD DO NOTHING SINCE THERE IS NO RECALL ON THAT MODEL. THEY OFFERED NO TECHNICAL SUPPORT WHICH I THOUGHT WAS THE LEAST THEY SHOULD DO. I WOULD LIKE TO GET IT FIXED, BUT VOLVO IS OF NO HELP. AT LEAST THEY SHOULD OFFER TECHNICAL SUPPORT EVEN IF THERE IS NO RECALL.

NHTSA ID

10875844

Incident

May 12, 2015

Mileage

135,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. AFTER STARTING THE VEHICLE, A LOUD RUMBLING NOISE WAS HEARD COMING FROM THE ENGINE. IN ADDITION, THE VEHICLE ACCELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS DARK AND NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL AND DRIVER INFORMATION MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA ID

10838581

Incident

Jan 20, 2016

Mileage

135,000 mi

I WAS DRIVING AT APPROXIMATELY 6:30AM, IT WAS STILL DARK, AND MY DASHBOARD WOULD NOT DISPLAY. I WAS GOING ABOUT 35 MILES PER HOUR. I PANICKED BECAUSE IT TELLS ME ALL THE CRITICAL THINGS ABOUT THE MOVING VEHICLE. THEN ABOUT 2 MINUTES LATER IT CAME ON. THIS NON-DISPLAY OF THE DASHBOARD WOULD INTERMITTENTLY HAPPEN WHEN I DROVE THE VEHICLE OVER THE NEXT MONTH. I COULD NOT DETECT WHAT THE PROBLEM WAS. I WENT ONLINE AND OTHER VOLVO V70 OWNER HAD THE SAME PROBLEM. IT STATED THAT THE PROBLEM WAS THE DIM (DRIVE INFORMATION MODULE). THE PROBLEM EXISTS FOR YEARS 2000 TO 2009. SO I TOOK THE VEHICLE TO MY VOLVO MECHANIC. HE SAID IT WAS A COMMON PROBLEM. THE DIM WOULD HAVE TO BE REPLACED. I HAD THE MECHANIC REPLACE THE DIM BECAUSE I HAD NO CHOICE. I COULD NOT DRIVE WITHOUT A DASHBOARD. I CALLED VOLVO AND ASKED WHAT THEY WERE DOING ABOUT THE PROBLEM. THEY SAID NOTHING. BUT THEY WOULD REPORT IT TO NHTSA WITH THEIR NEXT REPORT. I PERSONALLY THINK THIS PART SHOULD BE RECALLED. I WAS SURPRISED TO HEAR IT WAS A COMMON PROBLEM AND FOR SO MANY YEARS. IT COULD CAUSE MAJOR ACCIDENTS BECAUSE YOU DON'T KNOW YOUR SPEED, IF THE VEHICLE HAS GAS OR ANY OTHER WARNINGS DISPLAYED IF THE VEHICLE HAS A PROBLEM. *TR

NHTSA ID

10659009

Incident

Oct 16, 2014

Mileage

132,500 mi

WOULD LIKE TO KNOW WHY THE ABOVE REFERENCED VEHICLE, VOLVO BRAND, IS NOT ON YOUR RECALL NOTIFICATION LIST. WE HAVE BOTH MODELS. THANK YOU. *TR

NHTSA ID

10651596

Incident

Oct 31, 2014

FYI: VOLVO HAS A SILENT RECALL/ REPLACEMENT OF SEAT BOTTOMS WHEN YOUR SEAT HEATER HAS MALFUNCTIONED AND BURNED A HOLE THROUGH YOUR SEAT. A HOLE MAGICALLY APPEARED IN MY SEAT BOTTOM AND FORTUNATELY DIDN'T BURN ME. VOLVO REPLACED THE ENTIRE SEAT BOTTOM UNIT WITH A NEW SEAT BOTTOM FOR FREE AT 188,000 MILES! *TR

NHTSA ID

10650996

Incident

Dec 11, 2013

Mileage

188,000 mi

INSTRUMENT CLUSTER: SERVICE AIRBAG WARNING CAME ON AND STAYED ON, SHORTLY THEREAFTER CLOCK STARTED GOING BACKWARDS RAPIDLY, ALL GAUGES WENT OFF (CAME BACK WITH A SMACK TO THE DASH). FOUND OUT THERE WAS NO FAULT IN AIRBAGS BUT THE CLUSTER'S SOLDER JOINTS HAD LOOSENED. (VOLVO WENT TO LEAD-FREE SOLDER AROUND THIS TIME) VOLVO'S FIX INVOLVES REPLACING THE CLUSTER FOR $1200 FOR THE PART. I GOT A USED ONE FROM JUNKYARD AND REPLACED IT MYSELF. NOW IT'S TWO YEARS LATER AND THIS CLUSTER IS STARTING TO EXHIBIT THE CLOCK AND INTERMITTENT OUTAGES. DEFINITELY A SAFETY ISSUE AS HAVING NO GAUGES IS NOT GOOD PLUS NEEDLESSLY WORRYING ABOUT THE AIRBAG ISN'T GOOD. VOLVO REFUSES TO RECOGNIZE THIS AS A PROBLEM DESPITE IT HAPPENING MANY TIMES ACCORDING TO THE NUMBER OF POSTS ON VOLVO FORUMS I HAVE SEEN RELATING TO THE SAME ISSUE. *TR

NHTSA ID

10650994

Incident

Oct 25, 2012

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AN AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP FRACTURED AND NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN NOTIFIED THE CONTACT OF RECALL NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE NOT REPAIRED. THE FAILURE MILEAGE WAS 164,000.

NHTSA ID

10622384

Incident

Aug 7, 2014

Mileage

164,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. WHEN THE CONTACT STARTED THE VEHICLE AND THE RPMS INCREASED TO 6,000. ADDITIONALLY, THE VEHICLE ACCELERATED INDEPENDENTLY. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IN JULY OF 2007 FOR THE SAME DEFECT. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10610402

Incident

Jul 11, 2014

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. ALSO, THE DEALER MADE HIM AWARE THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR REPAIRS UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 185,000.

NHTSA ID

10583074

Incident

Dec 15, 2013

Mileage

170,000 mi

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE BRAKE LIGHTS FAILED TO FUNCTION WHILE DECELERATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V051000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 155,000.

NHTSA ID

10537506

Incident

Nov 20, 2012

Mileage

155,000 mi

2002 VOLVO V70. CONSUMER WRITES IN REGARDING THE FAILURE OF THE ELECTRONIC THROTTLE MODULE AND SIREN CONTROL MODULE. *SMD THE DEALER DIAGNOSED THE FAILURE ON AUGUST 3, 2012. HOWEVER, THEY REFUSED TO CORRECT THE PROBLEMS UNDER THE FEDERAL RECALL OR UNDER THE TEN YEAR/20,000 MILE WARRANTY, WHICH THE VEHICLE WAS ELIGIBLE. ADDITIONALLY, THE OWNER'S MANUAL STATED AN 80,000 MILE GUARANTEE, AND THE VEHICLE HAD 73,238 LESS THAN THE OWNER'S MANUAL 80,0000. THE CONSUMER STATED THE ETM WAS UPGRADED IN 2006, BUT IT DIDN'T CORRECT THE PROBLEM.

NHTSA ID

10513178

Incident

May 1, 2013