Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 12, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 2, 2012
What this page shows
Our database holds 5 NHTSA owner-reported complaints for the 2012 Volvo Vnl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–5 of 5
Suspension
Filed Jun 12, 2017
I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND I DID, JUST WHOLE CAB IT'S SWAY ANY WAY. POOR WATHER LIKE WIND IT'S IS DIFFICULT DRIVING, ROAD ZONE NOT EVEN LANE IT'S TERRIBLE AND AWCORSE IN THE TAKE A CURVE I HAVE TO SLOW DOWN TO THE MINIMUM SPEED, MAKE A DENGER FOR OTHER DRIVER. I WILL BE PUT TRUCK FOR SHOP DO INVESTIGATION, JUST I'M PUT IN ALMOST $10.000 FOR REPAIR LIKE I DO NOT HAVE TO REPLACE MY WHOLE SUSPENSION AND OTHER STUFF, ALSO I STILL HAVE A TRUCK PAYMENT AND INSURANCE AND I HAVE TO TO RUN. LIKE I READ OTHER COMPLAIN, OTHER DRIVERS HAVE A SIMILAR PROBLEM. PLESE DO SOMETHING. TRULY WESLEY O/O . HAVE A NICE DAY
NHTSA ID
10994379
Incident
Jun 12, 2017
ElectricalSuspension
Filed Apr 24, 2017
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ID
10980140
Incident
Nov 1, 2016
Body & structure
Filed Nov 30, 2015
1 injury reported
TL* THE CONTACT OWNS A 2016 (NA) VOLVO VNL. THE CONTACT STATED THAT WHILE GETTING OFF THE TOP BUNK OF THE VEHICLE, THE CONTACT BECAME INJURED AND RECEIVED NERVE DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10807468
Incident
Sep 20, 2015
Mileage
2,500 mi
AirbagsSteering
Filed Mar 20, 2015
Crash reported2 injuries reported
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK. *TR
NHTSA ID
10700730
Incident
Mar 9, 2015
Mileage
329,090 mi
Brakes
Filed Mar 2, 2012
TL* THE CONTACT OWNS A 2012 VOLVO VNL 670. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V036000 (SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE) AND WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE RECALL REPAIR WAS A TEMPORARY REPAIR WHICH INCLUDED DISABLING THE TRACTION CONTROL. THE MANUFACTURER DID NOT PROVIDE A PERMANENT REMEDY FOR THE DEFECT. THE CONTACT STATED THAT SHE NO LONGER FELT SAFE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,390.
NHTSA ID
10450051
Incident
Feb 28, 2012
Mileage
118,390 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.