Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 5 NHTSA owner-reported complaints for the 2015 Volvo Vnl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–5 of 5
THE CAB SUSPENSION IS AFFECTED BY SOME TYPE OF MANUFACTURE FAULT, THE CAB IS TWISTED 3 INCHS TO THE LEFT. I HAVE SEEN THE SAME COMPLAINT OF OTHER VOLVO'S VNL MODEL OWNERS. THIS IS A SAFETY CONCERN AND REALLY NEED A ATTENTION.
HTTPS://YOUTU.BE/EU119G9VYCU THIS NEW TRUCK BOUGHT MID MARCH 29K MILES PARTS R COMING LOSE DEALER AND VOLVO GIVING ME THE RUN AROUND ON FIXING IT ?????? CAN U HELP
MY 2015 VOLVO SEMI HAS BEEN THE ROUGHEST RIDING TRUCK I HAVE BEEN IN. IT HAS FRONT AIR RIDE SUSPENSION, AND EXHIBITS UNUSUALLY HEAVY CAB SWAY, AND TAKES A LOT OF ATTENTION AND STEERING INPUT TO STAY IN ITS OWN LANE. I HAVE COMPLAINED ABOUT IT NUMEROUS TIMES TO.THE DEALER I BOUGHT IT NEW FROM, AND DISCUSS IT WITH OTHER VOLVO DEALERS AROUND THE COUNTRY. I AM NOT NEW TO VOLVO. I DROVE 8 DIFFERENT ONES FROM 2006 THRU 2008 WHILE EMPLOYED AT KNIGHT TRANSPORTATION. SINCE BUYING IT BRAND NEW I HAVE: 1. REPLACED LEAKING CAB SHOCK ON DRIVERS SIDE 2. TAKEN TRUCK BACK TO SAME SHOP TO HAVE SSME NEW SHOCK RETIGHTENED. 3. PURCHASED EXTRA THICK.$800.00 TEMPURPEDIC MATTRESS TO TRY AND RESOLVE CO DRIVERS COMPLAINT ABOUT BEING UNABLE TO SLEEP 4. HAD CHASSIS AIR RIDE HEIGHT ADJUSTED 3 DIFFERENT TIMES TRYING TO IMPROVE ROUGH RIDE. 5. .REPLACED FACTORY CHASSIS SHOCKS WITH EXPENSIVE ROADKING AFTERMARKET SHOCKS 6. REPLACED CAB SHOCKS AND LEVELING VALVE TRYING TO ALLEVIATE ROUGH RIDE AND CAB SWAY 7. 30 DAYS AFTER NEW CABSHOCKS WERE INSTALLED, CAB ACTUALLY TWISTED ON.ITS MOUNTS OVER 1.5 INCHES. LOOKING FROM BEHIND, THE DRIVER SIDE AIRBAG WAS LEANING TO THE LEFT. VOLVO DEALER REPOSITIONED CAB AND MODIFIED REAR CAB BUSHING.MOUNTS. 8. BOUGHT NEW DRIVE TIRES, AS ONE VOLVO DEALER CLAIMED THAT THE HANDLING AND SWAY PROBLEMS WERE DUE TO BRIDGESTONE M710 SERIES DRIVE TIRES THAT HAD DEEP AND SOFT TREAD LUGS THAT CAUSED THE REAR SUSPENSION TO PULL IN DIFFERENT DIRECTIONS 9. VISITED AND PURCHASED SPECIAL INLINE AIR METERING VALVES FROM DON VEL ENGINEERING IN CLEARWATER TEXAS THAT ARE SUPPOSED TO CONTROL CAB SWAY. NOT MUCH HAS IMPROVED. I BELIEVE THE CAB SUSPENSION DESIGN HAS FLAWED ENGINEERING WITH THE GEOMETRY ANGLES OF FRONT MOUNTS AND SHOCK MOUNT ANGLES ON THE REAR. ALL VOLVO OWNERS HAVE RESIGNED THEMSELVES TO.PUT UP WITH WEEBLE WOBBLE HANDLING
WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED AND MY NECK WAS SLAPPED BACK AND FORTH AND I COULD FEEL AND HEAR MY SPINE SNAP IN MY NECK. I HAD AN INSTANT AND INTENSE HEADACHE. I THOUGHT IT WOULD GO AWAY, BUT IT DID NOT. I SAW A DOCTOR AND HE DIAGNOSED INJURY FROM THAT INCIDENT. I HAVE BEEN OUT OF WORK FOR OVER A MONTH NOW FROM THIS INCIDENT. VOLVO HAS MADE NUMEROUS AND UNSUCCESSFUL ATTEMPTS TO FIX MY TRUCK. THE TRUCK IS GETTING WORSE AND IT IS GETTING HARDER TO CONTROL THIS VEHICLE WHEN ON UNEVEN ROAD SURFACES. IT SWAYS SO BAD, PASSING VEHICLES ARE AFRAID TO PASS US AND SLAM ON THEIR BRAKES. I AM AFRAID THAT WHEN I RETURN TO WORK, I WILL JUST GET INJURED AGAIN. DRIVING THIS VEHICLE CAUSES AN EXTREME AMOUNT OF FATIGUE WHICH IS REALLY AFFECTING MY HEALTH. I REALLY NEED THE ODI TO LOOK INTO THIS MATTER.
FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS TIME PROGRESSED, THE PROBLEMS BECAME WORSE. IT BECAME HARD TO RIDE IN THE CAB, AS IT BEGAN TO BOTTOM OUT AT THE LEAST OF ROAD CONDITIONS. THIS WAS CAUSING THE OCCUPANTS SEVERE MIGRAINES AND MAKING IT IMPOSSIBLE TO ENGAGE IN TEAM LOADS, AS THE TEAM DRIVER WAS BEING FORCED TO SLEEP ON CUSHIONS ON THE CAB FLOOR BETWEEN THE TWO FORWARD SEATS. NOT ONLY DID THIS PRODUCE AND ILLEGAL SITUATION, BUT THE DRIVER THAT WAS TRYING TO SLEEP, WAS NOT SECURED IN THE CAB WHILE IN TRANSIT. HOWEVER, THERE WAS NO OTHER OPTIONS, AS THE DRIVER SLEEPING IN THE BERTH WAS SUSTAINING PHYSICAL INJURY BY WAY OF THE TRAUMATIC CAB 'SLAPPING' OR 'BOTTOMING OUT'. UPDATED 08/13/15 *BF UPDATED 12/10/15 *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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