RoadVitals

2014 Volvo Vnm

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Dec 22, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 Volvo Vnm. 10 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 131 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

10 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, AIR

Dec 22, 2016
5,547 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2013-2017 VNL and VNM trucks and certain model year 2017 VNX trucks. In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake system.
The risk: If the brake system becomes contaminated, braking performance could be affected, increasing the risk of a crash.
The remedy: Volvo will notify owners, and dealers will reprogram the vehicle control module and replace the air dryer filter, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1608.
Volvo Trucks North AmericaManufacturer number RVXX1608View on NHTSA.gov

SERVICE BRAKES

Aug 17, 2015
2,854 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.
The risk: If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.
The remedy: Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1-800-258-6586. Volvo's number for this recall is RVXX1504.
Volvo Trucks North AmericaManufacturer number RVXX1504View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE

May 11, 2015
185 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2016 VNM trucks manufactured March 21, 2011, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
The risk: If engine oil comes into contact with a hot surface, there could be an increased risk of a fire.
The remedy: Volvo will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1502.
Volvo Trucks North AmericaManufacturer number RVXX1502View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18005ClosedAudit Query

Discrepancies in Required CFR Reporting

Opened Oct 22, 2018
Closed Aug 4, 2023

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.

COMMUNICATION
PE13002ClosedPreliminary Evaluation

Stop Lamp Switch Signal

Opened Feb 7, 2013
Closed Jul 3, 2013

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.

POWER TRAIN:AUTOMATIC TRANSMISSIONLed to recall 13V268000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KC-2350

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

CBR - Telematics Gateway (TGW) Connect Ability Issues.

KC-2014

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

KC-2347

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; PARKING BRAKE

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)

KC-202

FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS; POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2333 202401

ELECTRICAL SYSTEM

CBR: TGW Will Not Connect After SIM Card Replacement

CBR-2320 202312

ENGINE AND ENGINE COOLING; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnm by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000
2020000
2019000
2018000
2017031
2016051
2015061
2014Viewing0102
2013092
20120103
2011063
2010023
2009323
20081104
2007483
2006161
2005161
2004061
2003071
2002062
2001191
2000051
1999041
1998051
1997050
1996010
1995010
1994010
1993010
1992010
1991010
1990010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.