RoadVitals

2015 Volvo Vnx

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 22, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Volvo Vnx. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 201 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V026000

PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR

Jan 22, 2015
170 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2015 and 2016 VNX and VNL trucks manufactured from May 20, 2014, through March 6, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured January 9, 2014, to October 28, 2014. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.
The risk: If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag and may result in overheated wheelend service brakes, increasing the risk of a fire.
The remedy: Volvo will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1501.
Volvo Trucks North AmericaManufacturer number RVXX1501View on NHTSA.gov
14V557000

ELECTRICAL SYSTEM:SOFTWARE

Sep 11, 2014
46 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2015 VNL and VNX trucks manufactured January 7, 2014, to June 5, 2014, and equipped with a D16 engine. Due to the engine control unit having an incorrect parameter setting in the software, the engine may stall.
The risk: An engine stall while driving increases the risk of a crash.
The remedy: Volvo will notify owners, and dealers will update the engine control unit software, free of charge. The recall began in October 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1404.
Volvo Trucks North AmericaManufacturer number RVXX1404View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18005ClosedAudit Query

Discrepancies in Required CFR Reporting

Opened Oct 22, 2018
Closed Aug 4, 2023

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.

COMMUNICATION

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KC-2350

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

CBR - Telematics Gateway (TGW) Connect Ability Issues.

KC-2014

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

KC-202

FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS; POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

KC-2347

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; PARKING BRAKE

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)

CBR-2333 202401

ELECTRICAL SYSTEM

CBR: TGW Will Not Connect After SIM Card Replacement

EC0028V 202312

ENGINE AND ENGINE COOLING

Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnx by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000—
2020010—
2019010—
2018010—
2017021—
2016021—
2015Viewing021—
2014001—
2013001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.