2022 Volvo XC40 Driver assistance Problems

I am reporting a safety-related defect involving the Automatic Emergency Braking (AEB) system in my vehicle. The AEB system has repeatedly activated without any apparent reason, causing the vehicle to brake suddenly when there are no obstacles, vehicles, pedestrians, or road hazards present. These events have occurred under normal driving conditions. I have taken the vehicle to the dealership at least five times (possibly more) for this same issue. Each time, the dealer has stated that the vehicle is “operating as designed” or that they were unable to identify or correct the problem. Despite these visits, the unintended braking continues to occur. There have been passengers in the vehicle during these incidents who witnessed the sudden, unnecessary braking and can confirm that no hazard was present at the time. This defect creates a serious safety risk, as unexpected braking could easily result in a rear-end collision or loss of control. I am increasingly fearful that this issue will cause an accident. I am submitting this complaint so NHTSA can investigate whether this defect affects other vehicles with the same system and take appropriate action to protect public safety.

NHTSA ID

11713966

Incident

Mar 27, 2024

Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message stating Backup Camera unavailable. The software update that was intended to resolve the issue has not worked. I've seen multiple other Volvo drivers complaining about the same issue online. This is regarding the following previous recall: Recall R10320 WAM Upgrade, Model Year 2021-2025 S60, V60, V60CC, S90, V90, V90CC, XC60, XC90, XC40, EX40, C40 and EC40 vehicles The supposed fix was provided in software version 3.5.14, and my vehicle is currently on 3.7.0

NHTSA ID

11703383

Incident

Dec 4, 2025

The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to display the backup camera but instead says camera is temporarily unavailable. There recently was a recall for this, twice, but the issue continues to occur.

NHTSA ID

11681370

Incident

Aug 6, 2025

After recall took my car for repair to the volvo dealer. They installed the new software version 3.7 but it did not fix the problem..still i am getting backup camera not available massage.

NHTSA ID

11677917

Incident

Jul 28, 2025

I was getting the "Rear Camera Not Available" warning, starting months ago. I received the notification of the Volvo recall R10320. I scheduled a software inspection/upgrade at the dealer. On July 8, the dealer installed the newer software that supposed to take care of it. Revision 3.6.4 was installed. It seemed okay for a week. Now the same warning message comes up about 25% of the time. Perhaps an even newer version may have fixed the issue? I made another appointment to check on it. But the dealer cannot see the car for another week.

NHTSA ID

11677889

Incident

Jul 17, 2025

Car has had a previous software recall done at a Volvo dealership to address issues with the back-up camera, but even after the recall, the camera display is still frequently malfunctioning. When in Reverse, the back-up camera display often freezes for several seconds at a time while the car is in motion. This is very dangerous since anything moving behind the car (such as a small child or animal) is completely invisible until the display unfreezes. At least once a week the camera will fail to work entirely and just display a text error on screen: Camera is Temporarily Unavailable. This generally goes away on its own, but often takes putting the car into Park and back into Reverse. Occasionally, resetting the head unit is required to clear the problem.

NHTSA ID

11677135

Incident

Jul 29, 2025

Backing in to garage got camera not available, happens intermittently, cause is due to inherently underpowered CPU for head unit Volvo installed, it was out of date at time of manufacture, they have announced a new cpu for 2025/26 model year vehicles. Vehicle is on latest software that was supposed to address this issue

NHTSA ID

11676303

Incident

Jul 23, 2025

I was parked at the grocery store. Got in the car and selected Reverse. The Infotainment screen cleared and produced a Camera is Temporarily Unavailable. I tried the same thing several other times. Same result. My software level is 3.6.4. My understanding is this level includes the fix for Recall R10320.

NHTSA ID

11673166

Incident

Jul 13, 2025

The contact owns a 2022 Volvo XC40. The contact stated while attempting to reverse the vehicle, the rearview camera not available message was displayed. The vehicle was repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION); by the previous owner however, the repair failed to repair the vehicle. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and informed the contact that a supervisor would reach out. The failure mileage was 24,480.

NHTSA ID

11672883

Incident

Jul 11, 2025

Mileage

24,480 mi

On 7/5 car's cameras (all of them) went off again when and Camera Not Available message displayed on console. We had already gotten the NHTSA required software upgrade on 7/2 that was to correct this problem. Once the vehicle was turned off - and started again -- the cameras worked. But it's anyone's guess how long that will last. I called the dealership and they reported that "about two other vehicles" that had the recall and had their software upgraded also came back in with the same complaint. There's no remedy yet from Volvo. Just wanted you to know their "fix" in response to you is not really a "fix."

NHTSA ID

11671576

Incident

Jul 5, 2025

Hi, I have a 2022 Volvo XC40 Recharge (Full Electric) I and EVERYONE else has had issues with the back-up camera flickering and going out completely and giving a "Camera Not Available" message on the screen in the car. Volvo has said a few times they have a fix for this issue. And the latest vehicle OS update 3 5.24 which I had installed at the dealer last week said they fixed the issue. They have NOT. I am still getting the message and no camera. This is not an isolated issue. I am member of a Volvo XC40 recharge forum and this issue is on all cars. It's a software issue. Its very dangerous to start backing up with the camera on and then all of a sudden it goes out. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11664927

Incident

Jun 4, 2025

When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...

NHTSA ID

11661552

Incident

May 16, 2025

Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.

NHTSA ID

11633941

Incident

Dec 9, 2024

I am on my third Volvo in ten years, a 2022 XC40 that I purchased in new from the dealer. It's actually my second Volvo XC40. However I have had serious safety issues with the current model as it has repeatedly engaged the anti collision braking nearly causing an accident on one of the 8-9 times this has happened. It was taken in to two different dealers multiple times for repeat errors with the anti collision system. Each time the system has activated - 8-9 times - the road conditions are perfectly fine and there are no cars or obstructions in the road. On a recent incident in 2023 my kids were thrown forward and all of our luggage ended up dispersed throughout the car. It was a hard brake from about 40 mph down to nearly zero before I could get control of the vehicle. The only warning was a message and red colors on the dashboard at the same time as the braking. If a car had been following me we would certainly have been hit from behind. It has been a terrifying experience with each inaccurate activation of the anti collision feature, but Volvo services in contact with Volvo engineers can't fix it. And they won't provide me with any details or access the computer to substantiate my claims. I contacted my salesperson out of desperation and he agreed that this wasn't normal. He submitted a request for a trade assist but it was denied by Volvo. I feel compelled to let other owners know as it is a very serious safety flaw that is being ignored by Volvo.

NHTSA ID

11570507

Incident

Nov 15, 2023

The contact owns a 2022 Volvo XC40. The contact stated the vehicle was in park, with no accelerator pedal or brake pedal being depressed when it experienced an unintended acceleration. As a result, the vehicle crashed into a pole where it came to a stop. The air bags did not deploy. A police report was not filed. No warning lights were illuminated on the vehicle. The contact mentioned the auto braking did not engage along with the other equipped safety features. The vehicle was restarted and driven to the owner's residence where it remains. The vehicle was not diagnosed or repaired. The local dealer and manufacturer were notified of the failure, and a case was opened with the manufacturer. The failure mileage was 33,710.

NHTSA ID

11563100

Incident

Dec 31, 2023

Mileage

33,710 mi

The rear backup camera consistently fails to provide a view while in reverse. The camera either blinks between a view and black screen, or will completely fail and say the camera is unavailable.

NHTSA ID

11553711

Incident

Dec 1, 2022

The contact owns a 2022 Volvo XC40. The contact stated while dropping off her niece at school, the vehicle was at a complete stop with the brake pedal depressed; however, the vehicle accelerated unintendedly and drove over the pavement. The brake pedal was depressed but failed to respond. The vehicle crashed into the wall of the school and crashed into the school fence. The curtain air bags were deployed; however, the front driver's side air bag failed to deploy. The contact sustained pain in the right shoulder. The contact received medical assistance the following day. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure and referred the contact to a Volvo Collision Center. The Volvo Collision Center took the vehicle to their location and informed the contact that they were awaiting a Volvo engineer to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 7,000.

NHTSA ID

11508568

Incident

Dec 19, 2022

Mileage

7,000 mi

When backing the vehicle out of a parking space on Wednesday, December 21, 2022, the vehicle lurched and moved very slowly. The center HUD displayed the message, "Slow Down. The Vehicle will reduce speed. Propulsion system failure." The vehicle was towed to the Volvo certified dealer in Roanoke VA. The technician "reset" the error code and released the vehicle to me. The dealership could not tell me if the vehicle was safe to drive. I called the dealership multiple times, and they stated the problem was being investigated by Volvo corporate. Still, no one can tell me if and the conditions the vehicle will begin its automatic deceleration protocol. I have a second report now from the dealership that the error must occur twice for them to investigate it more thoroughly. I feel fortunate that this occurred in a parking lot, and not while travelling at any speed in heavy traffic. Volvo online forums have been reporting this error since at least August 2022. https://www.xc40forum.com/threads/propulsion-system-failure.5150/ This is the second response from the dealership after I called today for progress: "–based on your DTC codes it appears you are referencing TJ-36309, CMA BEV IHFA Internal Processor Failure. At this time the concern has only occurred 1 time and has not returned after following the TJ. A software fix is still under development to prevent misdetection of these DTCs, as you stated. This TJ was only released last month, VCUSA is working towards a solution. However, if the codes return it signals further fault tracing is needed and we will have to evaluate the situation if it happens." This does not sound safe, and I thank you all for reading.

NHTSA ID

11499437

Incident

Dec 21, 2022

Blind Spot monitoring indicates a vehicle is in the blind spot area when no other vehicle is actually present. It has also failed to warn that a vehicle is actually in the blind spot when one was. On some occasions it just starts blinking erratically. I believe this is happening primarily on the driver side but I an not sure that it is not an issue on the passenger side as well. The date provided below of the incident represents the most recent time this event has happened but note it has happened multiple times. The photo provided shows the warning indicator lit but no vehicle in the area. I have additional phots if you would like them please just let me know.

NHTSA ID

11471456

Incident

Jun 27, 2022

I was driving Westbound on a 2-lane tree-lined county road at around 9:00 AM with the sun behind me. Without any other vehicles, pedestrians or objects, the car came to a sudden hard-brake stop with the seatbelt clenching around me. I was alarmed by this "phantom braking" experience. I have an appointment with my local Volvo dealer, though I don't expect a resolution. Instead, I will request this so-called safety feature be disabled. I am extremely concerned if this would have happened on a busier street or highway.

NHTSA ID

11450279

Incident

Jan 11, 2022

The contact leased a 2022 Volvo XC40. The contact stated that while using the backup camera at night, the brightness of the taillights would obstruct his vision while reversing. The manufacturer was notified of the failure and provided him with a case number. The contact also notified the dealer of the failure and an inspection was performed. The inspection determined no fault with the camera system. The manufacturer then sent him an email that also informed him that there were no defects with the camera. The vehicle was not repaired. The failure mileage was 1,500.

NHTSA ID

11446169

Incident

Oct 30, 2021

Mileage

1,500 mi