2024 Volvo XC40 Driver assistance Problems

Randomly, the sound from the infotainment system stops working. This impacts the turn signal sound inside the car, the cross traffic alert sound, blind spot warning sounds, etc. This can be fixed by restarting the infotainment center, but this is not safe to do while driving. Being unable to hear the turn signal increases the chance of forgetting to turn it off, causing confusion for other drivers. This issue has not been confirmed by the dealer or manufacturer, although other infotainment issues have been acknowledged. The failure is random, with no indication before hand.

NHTSA ID

11755741

Incident

Aug 9, 2026

The contact owned a 2024 Volvo XC40. The contact stated that his wife was entering a parking lot at approximately 10 MPH when she heard the vehicle engine abnormally revving and the vehicle independently accelerated. The vehicle drove through the parking lot and crashed into a tree. The contact stated that the driver's and passenger front air bags deployed, and the front collision avoidance had not engaged. The contact stated that the vehicle crashed into the tree almost at the center of the front bumper and grill. The hood had been crushed, the grill cracked, and the bumper had been torn off. The contact stated that the police arrived on scene but did not write a report since no other vehicles were involved. The contact stated that his wife had scrapes and bruises on both arms and scrapes on her nose and forehead. The wife was not attended to by EMT, but later went to the ER for neck and back pain. The vehicle was towed to an impound lot and later declared a total loss by the contact's insurance provider. The contact had contacted the manufacturer, who sent a technician to download information from the vehicle computers. The contact stated that a summary was released by the manufacturer that indicated that the crash was a driver error. The failure mileage was approximately 8,000.

NHTSA ID

11723648

Incident

Jan 14, 2025

Mileage

8,000 mi

On two separate occasions, brakes failed completely in snow. Vehicle did not appear to be hydroplaning, and anti-lock function did not kick-in despite the pedal being floored. Pumping had no effect either. Safety sensors around the car should have detected motion even if the wheels were locked-up and should initiate anti-lock procedures as well. Distance traveled (at low speed due to snow and heavy traffic) was well over 100 feet. Emergency stopping feature finally engaged anti-lock brakes about 1/2 second before impact. To avoid a second crash (someone two vehicles ahead caused a pileup) a year later, driver had the wherewithal (and space) to leave the roadway when brakes failed to even slow the vehicle.

NHTSA ID

11718226

Incident

Jan 14, 2025

The contact owns a 2024 Volvo XC40. The contact stated while in reverse (R) and backing up at approximately 2 MPH, the vehicle rear view camera proximity warning lights had failed. The contact described the proximity warning as dots that show a visual progression of how close the rear bumper was to objects, yellow, orange, and red. The contact stated that the red dot signaled to stop the vehicle. The contact stated that the colored dots had been working as she was adjusting the vehicle to allow her to open the trunk, however when she had again shifted to reverse (R) to park the vehicle, the warning dots had disappeared from the display panel, and the contact crashed into some shelving located behind the vehicle. The contact stated that a shelf at the level of the rear windshield had shattered the windshield. The contact had not yet taken the vehicle to a glass shop or to a dealer. The contact stated that she had only called the dealer for information and was advised to bring the vehicle to the dealer's repair shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact reported that in 2025, she had had a recall, NHTSA Campaign Number: 25V282000 (Back Over Prevention), completed, but was not sure if the current failure was related. The failure mileage was approximately 12,000.

NHTSA ID

11710865

Incident

Jan 10, 2026

Mileage

12,000 mi

The complaint is for Software Update 7.3 and the previous update for the 2024 Volvo XC40. Those updates modified the rear backup camera view, directing the camera downward. This is a critical problem when backing out of diagonal parking, where an adjacent vehicle blocks the backup view. The revised backup camera setting directs the view downward toward the pavement directly behind the car. The critical view area is in the upper right-hand corner of the lower camera view and occupies a very small area. This format causes two flaws. First, the small area requires a greater focus, which takes the driver's eyes off the exterior surrounding events. Second, the rear view should be positioned above the overhead view, making it easier to check the camera view and double-check for pedestrians and vehicles that are outside the camera's field of view. I contacted the dealer and checked Volvo online, but there is no reporting method for this problem, and no fix to redirect the camera upward. Note the red box in the photo to see the difficulty in early awareness of approaching vehicles.

NHTSA ID

11690630

Incident

Sep 30, 2025

Volvo xc40 recharge back up camera views Front, Left and right side, rear Views don’t show any video view. Instead I get a black screen with 4 yellow circles with a camera in the center of the circle and a diagonal line through the circle…signifying an inoperative camera

NHTSA ID

11673678

Incident

Jul 15, 2025

The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.

NHTSA ID

11666908

Incident

Apr 4, 2025

Car suddenly accelerated/stuck accelerator in the parking lot hitting several vehicles. Issues: sudden acceleration AND the car did not apply the emergency braking system.

NHTSA ID

11655323

Incident

Apr 17, 2025

There have been several times when slowly backing up when monitoring the mirrors and backup camera that the car had a very violent stop. I wasn't going fast at all and was within two feet of objects that I'm very familiar with. My old car handled backing up fine and didn't stop so violently. The warning on the old car got quicker as I got closer. This Volvo does have an increasingly rapid beep too but as you monitor the space it jerks so hard before it's really close enough to hit. This week I was backing up in a parking lot with NOTHING around me. I was still going slowly but the backup camera picked up an asphalt strip in between two cement pads and jerked so hard I have had whiplash like symptoms right after and ever since. The car stopped so hard my neck snapped back and I hit my head on the headrest. This incident was the most violent but there have been others that are too harsh for the slow moving conditions and insignificance of the objects.

NHTSA ID

11581246

Incident

Apr 2, 2024

SUA Sudden unintended acceleration while making a U-turn to park in front of our home my wife, [XXX] was driving when the vehicle suddenly accelerated rapidly jumping the curb onto the sidewalk onto grassy front lawn then stopped. This was a ‘loaner’ vehicle from Volvo whom I called to have it towed back to them. Luckily there were no injuries or damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11563764

Incident

Jan 5, 2024

The contact owns a 2024 Volvo XC40. The contact stated while attempting to park the vehicle, the camera image was barely visible. The contact stated that the display screen was very dim. No warning light was illuminated. The vehicle had been diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 40.

NHTSA ID

11550254

Incident

Aug 30, 2023

Mileage

40 mi