2012 Volvo XC70 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Volvo XC70, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility640.0%
- Body & structure320.0%
- Steering213.3%
- Tires & wheels16.7%
- Seat belts16.7%
- Brakes16.7%
- Other / unspecified16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield leaking for about 2 tears got worse and was found to be "loose windshield and mobile" and "hazardous" by technician.
Windshield seal leaking at top. This started a few weeks ago, I noticed water drips run down the inside of the windshield in front of the driver. I took a 4-hour trip last week and it rained for 30 minutes, the leak became worst causing me to need to wipe the inside of the windshield. Yesterday, I went through the car wash and water pour down onto the dashboard, instrument cluster, steering wheel, and airbag. I have to get paper towels and dry things before I could drive. Today, I drove to the grocery in light rain, not a big problem when driving at speed however when going slower or braking water runs down the inside of the windshield. I now carry a small towel to wipe and dry the windshield. This is affecting the visibility and safety of driving the car.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHILE DRIVING, THE FRONT PASSENGER DOOR HAS UNLATCHED AND THE DOOR OPENS SLIGHTLY ON AT LEAST 5 OCCASIONS. THIS HAS OCCURRED ONCE WHEN DRIVING ON THE HIGHWAY AND 4 OCCASIONS WHILE DRIVING ON CITY STREETS. THE AUTOMATIC LOCKING SYSTEM TRIES TO LOCK ALL DOOR AND THE SYSTEM SIGNALS THE DOOR IS OPEN. I STOP THE CAR AS SOON A POSSIBLE, PARK AND WALK AROUND TO THE PASSENGER DOOR TO FIND THE DOOR HANDLE LOCKED. THE LOCKING SYSTEM SEEMS TO BE WORKING BUT THE LATCH IS FAILING. I TOOK THE CAR TO THE DEALERSHIP AND THEY HAD ME ORDER A PART # 31253662-LOCK. THE DEALER STATED THIS WAS NOT COVERED BY WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE AND INSIST THIS IS A RESPONSIBILITY OF THE MANUFACTURER. I FOUND A RECALL FOR OTHER VOLVO MODELS WITH THE SAME ISSUE BUT THIS DOES NOT COVER MY VEHICLE.
TL* THE CONTACT OWNS A 2012 VOLVO XC70. WHILE THE CONTACT WAS DRIVING IN THE RAIN, WATER WAS ENTERING THE VEHICLE. THE CONTACT DISCOVERED THE WINDSCREEN FAILED AND CAUSED THE FRONT WINDSHIELD TO BECOME UNSECURED. THE VEHICLE WAS TAKEN TO VOLVO OF MONTEREY IN SEASIDE, CA WHERE IT WAS DIAGNOSED THAT THE WINDOW SEAL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE STEERING WHEEL STICKS AND HESITATES AND WON'T TURN. THEN IT FINALLY DOES. SOMETIMES IT SEEMS WORSE WHEN COLD. IT HAS HAPPENED MANY TIMES. I HAVE TAKEN IT TO MANY DEALERS AND MECHANICS AND THEY CAN'T FIGURE IT OUT. JUST RECENTLY PULLING OUT OF MY DRIVEWAY, I WAS USING THE GAS, AND IT WOULD NOT TURN AND I THOUGHT I WAS GOING TO HIT A TREE. ANOTHER TIME WHILE DRIVING N A ROTARY IT FROZE. MANY TIMES WHILE TURNIING INTO A PARKING PLACE IT LOCKS UP.
THE PROBLEM IS THAT THE VEHICLE WANTS TO "CLIMB OR STEER" INTO THE HIGH SIDE OF LONGITUDNAL GROOVES ON THE DRIVING SURFACE. CONSIDERABLE FORCE HAS TO BE MAINTAINED ON THE STEERING WHEEL TO PREVENT THE CAR FROM STEERING/RUNNING OFF THE DRIVING SURFACE EITHER INTO ONCOMING TRAFFIC OR OFF THE ROADWAY OR INTO ANOTHER LANE OF TRAFFIC. WHILE THE VEHICLE IS IN MOTION DRIVING STRAIGHT AHEAD, THE INCIDENT CAN OCCUR ON A STREET OR ON A HIGHWAY. THIS SITUATION OCCURS ON STREET AND HIGHWAY SURFACES THAT ARE WORN/GROOVED DUE TO THE USE OF STUDDED TIRES AND HEAVY LOADS. THE TIRES ARE INFLATED TO THE MANUFACTURER'S SPECIFICATION, A FOUR WHEEL ALIGNMENT HAS BEEN DONE FOUR TIMES, THE STEERING RACK AND STRUTS HAVE BEEN REPLACED. THE TIRES HAVE APPROXIMATELY 4/16TH INCH OF TREAD REMAINING. THIS SITUATION OCCURS ON BOTH WET AND DRY SURFACES. VOLVO'S CORPORATE CUSTOMER SERVICE WAS CONTACTED. THEIR RESPONSE WAS "THEY WERE SORRY THAT I WAS HAVING THIS PROBLEM'. THEY OFFERED NO HELP/RESOLUTION. I TOLD THEM THAT I WANTED TO PUT A NARROWER TIRE WITH A HIGHER ASPECT RATIO. THEY THEN INFORMED THAT MY PRESENT TIRE SIZE WAS THE ONLY TIRE SIZE THAT THEY WOULD APPROVE TO BE USED ON THIS CAR. UNLESS THE DRIVER OF THIS CAR STAYS EXTREMELY ALERT, ----- IT IS A DEATH TRAP JUST WAITING TO HAPPEN. THIS IS AN ONGOING PROBLEM SINCE APRIL 2015 AND IS NOT THE RESULT ON AN INCIDENT/ACCIDENT/CRASH OR ANY OTHER PHYSICAL DAMAGE. PS: I HAVE A 1946 CHEVROLET PICKUP (STILL IN ITS ORIGINAL OEM CONFIGURATION) THAT IS EASIER TO CONTROL DRIVING THE SAME ROAD SURFACES. SO MUCH TO SAID FOR TECHNOLOGY AND SPACE-AGE ENGINEERING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THIS IS SECOND OCCURRENCE WITH CONTINENTAL TIRES ON MY 2012 VOLVO XC 70. SIDE WALL SHREDDED WHILE MY WIFE WAS DRIVING 35 MPH CAUSING BLOWOUT AT 14,000 MILES FIRST BLOWOUT OCCURRED WHEN VEHICLE WAS ONLY A FEW MONTHS OLD. VOLVO REPLACED TIRE AND CHARGED ME $270 SAYING DEFECTIVE TIRES WERE NOT COVERED UNDER WARRANTY. THESE ARE THE CONTINENTAL 4X4 CONTACT TIRES AND I AM NOW REPLACING ALL 4 TIRES WITH ONLY 14,000 MILES WITH ANOTHER BRAND. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEAT BELT WON'T RELEASE CONSISTENTLY. PRESSING THE RELEASE BUTTON IN FEELS "MUSHY" AND THERE IS NO RELEASE CLICK. I HAD THE RELEASE REPLACED, BUT SAME ISSUE. LATER MODELS (2014) WORKED CRISPLY. I ASKED IF THEY COULD INSTALL A LATER MODEL RELEASE IN MY CAR, BUT TOLD THAT IS "ILLEGAL". WORRIED I MIGHT HAVE TROUBLE EXITING THE CAR IN AN ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLVO XC70. WHILE DRIVING 30 MPH AND APPROACHING A STOP LIGHT, THE CONTACT HEARD A LOUD ABNORMAL NOISE BEFORE SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE VEHICLE SLOWED DOWN A BIT, BUT CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO VOLVO CARS SILVER SPRING (LOCATED AT 3121 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-6200) WHERE IT WAS DIAGNOSED THAT BOTH REAR BRAKE ROTORS AND BOTH REAR CALIPERS WERE NOT THE CORRECT PARTS FOR THE VEHICLE. IN FEBRUARY OF 2019, THE VEHICLE WAS TAKEN TO NATIONAL TIRE AND BATTERY TO HAVE THE PARTS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 131,898.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE PROBLEM IS THAT THE VEHICLE WANTS TO "CLIMB OR STEER" INTO THE HIGH SIDE OF LONGITUDNAL GROOVES ON THE DRIVING SURFACE. CONSIDERABLE FORCE HAS TO BE MAINTAINED ON THE STEERING WHEEL TO PREVENT THE CAR FROM STEERING/RUNNING OFF THE DRIVING SURFACE EITHER INTO ONCOMING TRAFFIC OR OFF THE ROADWAY OR INTO ANOTHER LANE OF TRAFFIC. WHILE THE VEHICLE IS IN MOTION DRIVING STRAIGHT AHEAD, THE INCIDENT CAN OCCUR ON A STREET OR ON A HIGHWAY. THIS SITUATION OCCURS ON STREET AND HIGHWAY SURFACES THAT ARE WORN/GROOVED DUE TO THE USE OF STUDDED TIRES AND HEAVY LOADS. THE TIRES ARE INFLATED TO THE MANUFACTURER'S SPECIFICATION, A FOUR WHEEL ALIGNMENT HAS BEEN DONE FOUR TIMES, THE STEERING RACK AND STRUTS HAVE BEEN REPLACED. THE TIRES HAVE APPROXIMATELY 4/16TH INCH OF TREAD REMAINING. THIS SITUATION OCCURS ON BOTH WET AND DRY SURFACES. VOLVO'S CORPORATE CUSTOMER SERVICE WAS CONTACTED. THEIR RESPONSE WAS "THEY WERE SORRY THAT I WAS HAVING THIS PROBLEM'. THEY OFFERED NO HELP/RESOLUTION. I TOLD THEM THAT I WANTED TO PUT A NARROWER TIRE WITH A HIGHER ASPECT RATIO. THEY THEN INFORMED THAT MY PRESENT TIRE SIZE WAS THE ONLY TIRE SIZE THAT THEY WOULD APPROVE TO BE USED ON THIS CAR. UNLESS THE DRIVER OF THIS CAR STAYS EXTREMELY ALERT, ----- IT IS A DEATH TRAP JUST WAITING TO HAPPEN. THIS IS AN ONGOING PROBLEM SINCE APRIL 2015 AND IS NOT THE RESULT ON AN INCIDENT/ACCIDENT/CRASH OR ANY OTHER PHYSICAL DAMAGE. PS: I HAVE A 1946 CHEVROLET PICKUP (STILL IN ITS ORIGINAL OEM CONFIGURATION) THAT IS EASIER TO CONTROL DRIVING THE SAME ROAD SURFACES. SO MUCH TO SAID FOR TECHNOLOGY AND SPACE-AGE ENGINEERING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .