2022 Volvo XC90 Problems

My 2022 Volvo XC90 (VIN: [XXX]) has a recurring failure of the center touchscreen display, which controls the climate system. Almost daily, the display shuts off while I’m driving and does not reboot. When it fails, I cannot use the heat, the windshield defroster, or the defogger. As cold weather sets in, this is a serious visibility and safety hazard. On XXX, at approximately 35,400 miles, I took the vehicle to the authorized Volvo dealership in [XXX] (repair order #XXX). I paid approximately $366 for a software reset. The repair did not fix the problem. Since then, the system crashes right after startup. It also intermittently plays loud white noise through the speakers, at random times and without warning while I’m driving. The sudden loud noise startles and distracts the driver. The dealer’s technician said he would submit a report to Volvo engineering. I have also opened a case with Volvo Car USA Customer Care. As of XXX, the vehicle has not been repaired, and the failures continue regularly. I have heard nothing back from Customer Care or the dealership despite repeated attempts to contact them respectively. Summary of hazards: Loss of windshield defrost and defog, which reduces visibility. Loss of cabin heat in winter conditions. Sudden loud audio noise that distracts the driver. A control screen that cannot be relied on while driving. I am asking NHTSA to review this as a potential safety defect affecting the center display and climate control on this model. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In the middle of a cold snowstorm the screen froze and started glitching. As I was trying to change the drive mode to all wheel drive the ESC off button triggered and ESC stayed off without AWD mode and screen was unresponsive. Had to pull over and turn car off and back on for screen to reset.

I own a 2022 Volvo XC90 Recharge T8 plug-in hybrid. An authorized Volvo dealer diagnosed an internal fault in high-voltage battery Cell Module E. According to the technician's written report, diagnostic code BECM-P0BBE62 was present. The technician ran the Cell Module component test through Volvo's VIDA diagnostic system, which returned a “fault found” status for Cell Module E. The technician recommended replacing the faulty module. The replacement part is on back order, and I have been advised that obtaining battery modules into the United States is a known supply bottleneck that could delay repairs for several months. Volvo has confirmed that the repair is covered under warranty, but the vehicle remains unrepaired while I wait for the part. Of particular concern, the technician documented that the vehicle would not start when they attempted to move it into a parking space. The technician noted that this failure may or may not occur again. This creates uncertainty about the vehicle's ability to start and operate reliably. The vehicle previously displayed a “Propulsion System Service Required” warning. Although the vehicle had reportedly behaved normally during earlier driving, the subsequent diagnostic findings and failure to start raise concerns about the reliability and safe operation of the high-voltage propulsion system. I am concerned about: The high-voltage battery cell module failure and the possibility of a recurrence or additional battery faults. The vehicle's documented failure to start. The potentially prolonged period during which the vehicle cannot be repaired because the replacement module is unavailable. Whether similar failures and parts delays are affecting other Volvo plug-in hybrid vehicles. I request that NHTSA review this report alongside similar complaints to determine whether there is a broader safety-related defect or pattern involving high-voltage battery cell modules in affected Volvo plug-in hybrid vehicles, and whether further

This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.

This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.

The contact owned a 2022 Volvo XC90. The contact stated that while driving in stop-and-go traffic, the odor of smoke was suddenly present inside the vehicle and moments later smoke was viewed coming from under the hood. The vehicle was stopped and moments after exiting the vehicle the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle and property inside the vehicle were destroyed. A fire report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the fire was not yet determined. The manufacturer was not yet notified of the failure. The local dealer was contacted. The failure mileage was 11,000

My 2022 Volvo XC90 (VIN: [XXX]) has a recurring failure of the center touchscreen display, which controls the climate system. Almost daily, the display shuts off while I’m driving and does not reboot. When it fails, I cannot use the heat, the windshield defroster, or the defogger. As cold weather sets in, this is a serious visibility and safety hazard. On XXX, at approximately 35,400 miles, I took the vehicle to the authorized Volvo dealership in [XXX] (repair order #XXX). I paid approximately $366 for a software reset. The repair did not fix the problem. Since then, the system crashes right after startup. It also intermittently plays loud white noise through the speakers, at random times and without warning while I’m driving. The sudden loud noise startles and distracts the driver. The dealer’s technician said he would submit a report to Volvo engineering. I have also opened a case with Volvo Car USA Customer Care. As of XXX, the vehicle has not been repaired, and the failures continue regularly. I have heard nothing back from Customer Care or the dealership despite repeated attempts to contact them respectively. Summary of hazards: Loss of windshield defrost and defog, which reduces visibility. Loss of cabin heat in winter conditions. Sudden loud audio noise that distracts the driver. A control screen that cannot be relied on while driving. I am asking NHTSA to review this as a potential safety defect affecting the center display and climate control on this model. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electrical/infotainment display failure causes the factory rearview camera image not to display when the vehicle is shifted into reverse. The center infotainment display on my 2022 Volvo XC90 intermittently goes completely black and remains inoperable for days at a time. When the screen is black, the factory rearview camera image does not display when the vehicle is shifted into reverse. All sound, including warning signals, is inoperable. Climate controls are also inaccessible through the screen, and inoperable. This has happened repeatedly: the screen goes dark for several days, returns temporarily, then goes dark again. The failure affects rear visibility during backing events and creates a safety risk because the driver cannot see the rear camera image. I brought the vehicle to a Volvo dealer. The dealer stated that the infotainment head unit must be replaced and quoted approximately $4,000 to replace it with the same non-Google system. Volvo corporate denied assistance. I believe this is a safety-related defect because the failed infotainment display disables the rearview camera function.

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks or keys, it was 90* outside, he was locked in the car for 30minutes until the fire department arrived and broke the rear passenger a window. The vehicle will go in for diagnostic testing 9/12/23 at a Volvo dealership. Volvo USA refused to note the safety concern, they believe the vehicle operated as designed to self-lock if you forget. My vehicle has never self locked in the 1.5 years of owning it, rather it sends you an alert to your phone to inform you that it is unlocked- it does not lock itself. There have been no lights to alert of any possible concerns.

We took our Volvo to the dealer today to address another problem with the Volvo care system. We were told it was the back up battery. The car was left at Volvo for no more than 90 minutes. Prior to leaving it with Volvo, we had a convertible car seat installed in the second row, passenger side seat. We have a 26-month-old who rides in it every day. Later today, we picked up our son and ran several errands and returned home tonight around 9 PM. That’s when we discovered that the car seat had been completely disconnected from the vehicle. Apparently this is done to access some component of the car for the repair that was performed. Volvo technicians apparently uninstalled the car seat, performed the repair, and then returned the car seat, uninstalled, right back in the exact spot they had taken it from. The main connection is down behind the seat, at the base, so it was not obvious that the car seat had been uninstalled. Apparently Volvo is not providing instructions to their technicians to ask permission to uninstall a car seat, or to refrain from replacing the car seat without informing drivers that it is not installed. Hopefully Volvo improves this process before a child is hurt or killed because they are not secured to the vehicle.

The contact owns a Britax Safety Seat, Model Number: E1C387T, Model Type: One4life ClickTight, Manufacture Date: September 2020. The contact stated that while the safety seat was being utilized in a 2022 Volvo XC90, she noticed that the safety harness was loose and was not restraining her daughter properly. The contact stated that the safety harness continually loosened whenever pulled. The child was in the safety seat at the time of the failure. The manufacturer was not notified of the failure. The safety seat was not replaced.

My 2022 Volvo XC90 (VIN: [XXX]) has a recurring failure of the center touchscreen display, which controls the climate system. Almost daily, the display shuts off while I’m driving and does not reboot. When it fails, I cannot use the heat, the windshield defroster, or the defogger. As cold weather sets in, this is a serious visibility and safety hazard. On XXX, at approximately 35,400 miles, I took the vehicle to the authorized Volvo dealership in [XXX] (repair order #XXX). I paid approximately $366 for a software reset. The repair did not fix the problem. Since then, the system crashes right after startup. It also intermittently plays loud white noise through the speakers, at random times and without warning while I’m driving. The sudden loud noise startles and distracts the driver. The dealer’s technician said he would submit a report to Volvo engineering. I have also opened a case with Volvo Car USA Customer Care. As of XXX, the vehicle has not been repaired, and the failures continue regularly. I have heard nothing back from Customer Care or the dealership despite repeated attempts to contact them respectively. Summary of hazards: Loss of windshield defrost and defog, which reduces visibility. Loss of cabin heat in winter conditions. Sudden loud audio noise that distracts the driver. A control screen that cannot be relied on while driving. I am asking NHTSA to review this as a potential safety defect affecting the center display and climate control on this model. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During cold weather, and when backing up, the vehicle makes a loud knocking noise as if an accident has occurred. This is an intermittent problem. The vehicle is equipped with Auto-hold brakes. The dealership stated that this might be the issue where the auto-hold is engaging without warring. The dealership tested the brakes and stated that it was operating per manufacturing specs. This issue happened several times so far since 2022. It is a scary moment when feeling as if I had hit some one or some thing.

After we purchased the vehicle, we discovered that it did not come with a spare tire. It came with inflator kit. This is a huge safety concern to us. The inflator kit is a quick repair, a temporary tire sealer. The disadvantages with this, as we read online, is that this kit can only be used if the puncture is on the tire’s tread and is not larger than 4 millimeters. It will not work if the puncture is on the tire sidewall. We spend most of our driving in remote areas where there is no cell phone coverage and repair shops are miles away. If we were to be stuck in a remote area without a spare tire, in a 110 degree weather or 20 degree weather it will be catastrophic. We cannot call for help and on a good day, usually we don’t see another person or vehicle for hours. Also, the vehicle does not have space for a spare tire. Dealership or the manufactory needs to provide a warning label that this vehicle does not come with a spare tire. If we had known this formation, we would not have purchased the vehicle.

I was going 60 mph when the check engine light came on , the car started to jerk and reduce speed. I pulled onto the shoulder until the car stopped. I than proceeded to drive slowly and the turtle appeared on the dash. I drove about another mile until I reached my home doing 30 miles per hour or less.

I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.