RoadVitals

2011 Wells Cargo Cargo Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 20, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 25, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Wells Cargo Cargo Trailer, most frequently naming the interior & seats category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V598000

LATCHES/LOCKS/LINKAGES

Nov 25, 2013
4,754 units potentially affected
The defect: Wells Cargo, Inc. (Wells Cargo) is recalling certain model year 2006-2013 cargo trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The remedy: Wells Cargo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Wells Cargo at 1-800-348-7553 or Fastec at 1-800-837-2505.
Wells Cargo, IncManufacturer number 13-006View on NHTSA.gov
13V599000

LATCHES/LOCKS/LINKAGES

Nov 25, 2013
512 units potentially affected
The defect: Wells Industries Inc. is recalling certain model year 2006-2013 Wells Cargo trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The remedy: Wells Industries will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Wells Industries at 1-801-621-3637 or Fastec at 1-800-837-2505.
Wells Industries, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Nov 20, 2014

TL* THE CONTACT OWNS A 2011 WELLS CARGO TRAILER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V599000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10659717
Incident
Apr 16, 2014

Compare model years

Complaint and recall counts across every year of this model

Wells Cargo Cargo Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2013020—
2012020—
2011Viewing120—
2010020—
2009020—
2008020—
2007020—
2006020—
2001100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.