RoadVitals

2004 Western Alpine Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 27, 2009
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Western Alpine, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Steering266.7%
  • Brakes133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 WESTERN ALPINE COACH RV. WHEN THE CONTACT TURNED THE STEERING WHEEL, THE A BRACKET BENT. THE STEERING COLUMN WAS MOUNTED TO THE A BRACKET, WHICH WAS NOT SUPPOSED TO BEND. HE ASSUMED THAT THE BRACKET COULD BREAK WHEN IT BENT. THE CONTACT STATED THAT THIS IS AN ONGOING FAILURE WITH HIS VEHICLE AND WILL NEED TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 23,880. UPDATED 06/11/09. *LJ UPDATED 06/11/09.*JB

NHTSA ID 10270120 · filed May 27, 2009

THE STEERING BRACKET ON MY 2004 ALPINE MOTOR HOME CRACKED AND I HAD IR REPLACED WITH ANEW ONE THAT WAS REINFORCED. THIS IS A WIDE SPREAD PROBLEM & I'M NOT SURE WHAT I DID HAS MADE MY MOTOR HOME COMPLETELY SAFE. *TR

NHTSA ID 10268235 · filed May 8, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

"SERVICE BRAKE" LIGHT ON WITH IMPROPER BRAKING SINCE DELIVERY DAY. HAD TAKEN IN TO AUTHORIZED DEALERS ON 4 SEPARATE OCCASIONS. NONE OF THE ATTEMPSTS WERE SUCCESSFUL. ONE DEALER SAID THE VEHICLE IS UNSAFE TO DRIVE AND BRAKES MAY FAIL AND MADE ME SIGN A RELEASE TO TAKE THE VEHICLE FROM THE SHOP AFTER THE UNSUCCESFUL REPAIR ATTEMPT.*AK

NHTSA ID 10072641 · filed May 14, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .