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2007 Western Alpine Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 6, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 26, 2007

What this page shows

Our database holds 9 NHTSA owner-reported complaints for the 2007 Western Alpine. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–9 of 9

Steering
Filed Jul 6, 2009

FAILURE: STEEL BRACKET CONNECTING POWER STEERING GEAR TO THE VEHICLES FRAME BENDS EXCESSIVELY WHENEVER OPERATING THE STEERING. OCCURENCE: WHENEVER VEHICLE IS OPERATED. CORRECTION: NONE AT THIS TIME. *TR

NHTSA ID
10275854
Incident
Jun 1, 2006
Mileage
9,700 mi
Steering
Filed May 21, 2009

I HAD PROBLEMS WITH MY RV, A LOOSENESS IN THE STEERING, THE STEERING WHEEL CENTER POSITION KEPT CHANGING POSITION AND MOVEMENT IN THE WIND. WHEN I TOOK MY RV IN TO A SHOP FOR ALIGNMENT AND CHECK FOR THESE PROBLEMS, THEY FOUND THE STEERING BOX MOUNTING BRACKET FLEXED AN UNSAFE AMOUNT AND A SMALL CRACK HAD ALREADY FORMED ON THE REAR UPPER PORTION. I TOOK IT TO A TRUCK REPAIR, WE FOUND THAT THE INTERNAL BRACE FOR THE MOUNTING BRACKET WAS NOT WELDED EVERY WHERE IT SHOULD BE. THEY WELDED THE INTERNAL BRACE AND THE CRACK AND AN ADDITIONAL BRACE INSTALLED. *TR

NHTSA ID
10269659
Incident
Dec 5, 2008
Mileage
12,279 mi
Steering
Filed May 18, 2009

THE BRACKET SUPPORTING THE STEERING BOX SHOWS SIGNIFICANT FLEX WHEN THE STEERING WHEEL IS TURNED. I AM AFRAID THAT CRACKING AND SUBSEQUENT FRACTURE WILL EVENTUALLY OCCUR. *TR

NHTSA ID
10269273
Incident
May 18, 2009
Steering
Filed May 17, 2009

FAILURE: STEEL BRACKET CONNECTING THE POWER STEERING GEAR TO THE VEHICLE'S FRAME BENDS EXCESSIVELY WHENEVER STEERING. THIS OCCURS WHENEVER THE VEHICLE IS OPERATED. NO CORRECTION HAS BEEN MADE AT THIS TIME AS THE MANUFACTURER IS NO LONGER IN BUSINESS. *TR

NHTSA ID
10268968
Incident
May 17, 2009
Mileage
11,450 mi
Steering
Filed May 16, 2009

STEERING BRACKET FLEX. *TR

NHTSA ID
10268907
Incident
May 16, 2009
Mileage
9,615 mi
Steering
Filed May 15, 2009

FAILURE: STEEL MOUNTING BRACKET CONNECTING POWER STEERING GEAR TO THE VEHICLE'S FRAME BENDS EXCESSIVELY WHENEVER OPERATING THE STEERING. OCCURRENCE: WHENEVER VEHICLE IS OPERATED. CORRECTION: NONE AT THIS TIME. *TR

NHTSA ID
10268876
Incident
May 11, 2009
Steering
Filed May 11, 2009

WESTERN RV INSTALLED AN INADEQUATE BRACKET THAT HOLDS THE STEERING BOX IN OUR 2007 ALPINE MOTOR COACH. IT IS THE OPINION OF SERVICE TECH'S THAT THIS BRACKET WILL FAIL AFTER A PERIOD OF TIME DUE TO STRESS FRACTURES, POSING A SIGNIFICANT SAFETY HAZARD. *TR

NHTSA ID
10268444
Incident
May 11, 2009
Mileage
25,400 mi
Steering
Filed May 5, 2009

WE HAVE DISCOVERED A VERY SERIOUS AND DANGEROUS CONDITION THAT PERTAINS TO ALL LATE MODEL ALPINE COACH MOTORHOMES, MANUFACTURED BY WESTERN RV OF YAKIMA WASHINGTON. THE MANUFACTURER IS ONE OF MANY THAT IS NOW OUT OF BUSINESS, SO A RECALL THROUGH ORDINARY CHANNELS WOULD NOT BE POSSIBLE. HOWEVER THE PROBLEM AFFECTS AN INADEQUATE MOUNTING BRACKET FOR THE STEERING BOX THAT RESULTS IN SEVERE SWAY AND STRESS ON THE MOUNTING BRACKET. WE HAVE BOTH VIDEO EXAMPLES, AND EMAIL REPORTS FROM MANY ALPINE OWNERS THAT SUBSTANTIATE THE SCOPE AND SEVERITY OF THE PROBLEM. APPARENTLY NO ONE IS FAMILIAR WITH THE PROCESS OF PRESENTING THIS ISSUE FOR YOUR CONSIDERATION, AND I AM DOING SO WITH THIS SUBMISSION. THIS HAS NOT TO DATE RESULTED, TO MY KNOWLEDGE, OF AN ACTUAL ACCIDENT OR DAMAGE TO LIFE OR PROPERTY. BUT IT IS ONLY A MATTER OF TIME BEFORE THIS IS LIKELY TO OCCUR, ABSENT YOUR INTERVENTION INTO THIS SITUATION. BY WAY OF BACKGROUND, I AM A FORMER CORPORATE ATTORNEY, AND A FORMER EXECUTIVE DIRECTOR OF THE AMERICAN BAR ASSOCIATION. I'M CERTAIN YOU RECEIVE MANY UNMERITORIOUS REPORTS OF SAFETY ISSUES, BUT I WOULD LIKE TO ASSURE YOU THIS DEFINITELY DESERVES YOU FURTHER CONSIDERATION. IF YOU CAN ADVISE WHERE I CAN SEND DOCUMENTED EVIDENCE OF THIS PROBLEM (LIKELY AFFECTING SOME HUNDREDS OF MOTORHOMES), I WOULD APPRECIATE THE OPPORTUNITY TO DO SO. THIS WOULD SEEM TO BE RIGHT ON TARGET WITH YOUR RECENTLY ANNOUNCED CAMPAIGN TO ADDRESS SAFETY ISSUES INVOLVING MOTORHOMES. YOUR GUIDANCE WOULD BE APPRECIATED. TOM GONSER *TR

NHTSA ID
10267793
Incident
May 1, 2009
Mileage
22,000 mi
Filed Nov 26, 2007

THE SOLD US A 5TH WHEEL, AND SAID IT WAS A 2008 AND IT WAS MADE IN 06' TO BE A 07' THEY SOLD IT AS A 08' IT IS REALLY A 07', THEY DO NOT HAVE ANY 08' AS OF TODAY NOV. 25TH, 2007 . THEY ARE TRYING TO MAKE US OUT TO SELLING US A 08', THEY LIED AND CHANGED THE VIN # ON OUR 5TH WHEEL, THE SHOP MANAGER GAVE ME A DIFFERENT VIN# IT WAS ON THE TRAILER IN THE BEGINNING, THEN THEY CHANGED IT AND TOOK US FOR A LARGE AMOUNT OF CASH, AND STILL PAYING ON IT TOO. *TR

NHTSA ID
10209951
Incident
Jun 25, 2007

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .