RoadVitals

2009 Westport Isx G

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 23, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2009 Westport Isx G. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V165000

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Apr 23, 2010
11 units potentially affected
The defect: WESTPORT IS RECALLING CERTAIN ISX G CLASS 8 VEHICLES EQUIPPED WITH LIQUEFIED NATURAL GAS PUMPS. THE VENT HOLE ASSOCIATED WITH THE PUMP PRESSURE RELIEF VALVE MAY HAVE BEEN COVERED BY A WELDING PROCESS, DURING THE MANUFACTURE OF THE PUMP. THIS CAN RENDER THE PRESSURE RELIEF VALVE INEFFECTIVE, RESULTING IN THE POSSIBLE BUILD UP OF GAS IN THE PUMP IF THE MANUAL SHUT-OFF VALVE IS CLOSED.
The risk: THIS COULD RESULT IN A SUDDEN LEAK OF HIGH PRESSURE GAS WITHIN THE TANK SHROUD AND A SLOWER LEAK OF TANK PRESSURE, WHICH COULD RESULT IN PERSONAL INJURY AND/OR VEHICLE OR PROPERTY DAMAGE.
The remedy: WESTPORT WILL INSPECT AND CORRECT THE PROBLEM BY UPGRADING TO AN AUTOMATIC SHUT-OFF VALVE THAT DOES NOT USE THE VENT HOLE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT INLAND KENWORTH FONTANA AT 1-909-823-9955 AND INLAND KENWORTH MONTEBELLO AT 1-323-278-4100.
WESTPORT FUEL SYSTEMS INCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

522-001

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

WESTPORT: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. INFORMATION IN REGARDS TO CNG-EQUIPPED VEHICLES USING THE SOLENOID VALVE. *LJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Westport Isx G by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing010—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.