RoadVitals

2011 Winnebago Journey Express

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 31, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Winnebago Journey Express, most frequently naming the other / unspecified category. 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 31, 2014

2011 WINNEBAGO JOURNEY. CONSUMER WRITES IN REGARDS TO RV EQUIPPED WITH DAY/NIGHT DUEL SHADE SYSTEM(WINDOW SHADES) COVERING THE WINDSHIELD. *SMD THE CONSUMER STATED THE SYSTEM ELIMINATED LIGHT DURING THE DAY AND A TRANSLUCENT DAY SHADE, WHICH HE COULD THROUGH, BUT NOT WELL ENOUGH TO DRIVE WITH THE SHADE DOWN. IT WAS MOTORIZED, WITH EACH SIDE HAVING A SEPARATE MOTOR AND SWITCH. IN EARLY JUNE, THE CONSUMER WAS TRAVELING IN HIS MOTORHOME, WHEN THE SIDE SHADE STARTED DROPPING DOWN BELOW THE 15 INCH SET POINT. FIRST IT DROPPED ABOUT THREE INCHES, THEN A FEW MINUTES LATER ANOTHER SIX AND AGAIN 12 INCHES. THE SWITCH FAILED TO OPERATE THE SHADE. THE CONSUMER ONLY HAD VISIBILITY THROUGH A NARROW PORTION OF THE BOTTOM OF THE WINDOW. HE WAS ABLE TO PULL INTO A GAS STATION AND MANUALLY ROLLED UP THE SHADE AND SECURED IT WITH A VELCRO STRIP. THE MANUFACTURER INFORMED THE CONSUMER, THE MOTOR OPERATING THE SHADE MUST HAVE FAILED .*JB

NHTSA ID
10616495
Incident
Jun 2, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

7SB009-24-01A

Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.

7SB002-24-01A

Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.

7SB005-23-01A

STRUCTURE

Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.

7SB009-22-02A

EQUIPMENT

Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.

7SB009-21-02A

EQUIPMENT

Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.

7SB010-21-01Z

EQUIPMENT

Service Bulletin to dealers advising them of part sales training opportunities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Winnebago Journey Express by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing100—
2010000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.