2011 Winnebago Journey Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Winnebago Journey, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical250.0%
- Body & structure125.0%
- Seat belts125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
WHILE OPERATING THE DRIVER FRONT SLIDE, THE HARNESS THAT ENCASES ELECTRICAL WIRES IN A PLASTIC CHAIN, DID NOT FLOW BACK INTO THE BOX DESIGNED FOR IT. THE PLASTIC CHAIN FAILED AND THE HARNESS BACKED UP AND GOT WEDGED BETWEEN THE AREA IT SLIDES INTO AND THE EXTERIOR OF THE SLIDE OUTSIDE THE MOTOR HOME SQUASHED THE HARNESS AND ELECTRICAL WIRES. AND OF COURSE, BECAUSE YOU ARE INSIDE THE RV CLOSING THE SLIDE, YOU DON'T SEE THE DAMAGES UNTIL ITS TOO LATE. THAT HARNESS ALSO IS ATTACHED TO A METAL BRACKET WHICH IS IN RETURN ATTACHED TO THE MOVING SLIDE. WITH 50 AMP SERVICE PLUGGED INTO THE RV, I BELIEVE THIS COULD BE A SEVERE ELECTRICAL HAZARD. THE PLASTIC CHAIN HARNESS ALSO BECAME DETACHED FROM THE REAR OF THE "BOX" IT SLIDES INTO WHICH IS SUPPOSED TO BE PERMANENTLY ATTACHED TO THE RV. I HAVE PICTURES OF THE DAMAGES WHEN THIS HAPPENED TO MY COACH. I HAVE ALSO REVIEWED INTERNET FORUMS. THERE SEEMS TO BE A CONSISTENT PROBLEM WITH THIS DESIGN. IT'S MY OPINION THAT ELECTRICAL HAZARDS LIKE THIS COULD CAUSE BODILY INJURY OR START FIRES. I AM SURPRISED THAT I HAVE NOT SEEN, NOR GOTTEN, ANY RECALLS FOR THIS ISSUE. I HAVE HEARD OTHERS SAY THAT THIS WAS A BAD DESIGN, AND YET WINNEBAGO INDUSTRIES KNOWS THIS, WILL NOT ELABORATE ON THEIR TECHNICAL FIX, OR A PUT OUT A RECALL ON THIS PROBLEM SO THAT IT DOESN'T HAPPEN AGAIN TO US OR OTHERS. WITHOUT RECALL, AND THIS HAPPENING TO SOMEONE ELSE, THEY MIGHT NOT BE SO LUCK TO RECTIFY THIS ON THE ROAD BECAUSE THE DAMAGES COULD BE MORE SEVERE UPDATED 11/14/13*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .