My Van is a Winnebago Revel and I received a Winnebago recall # 24V-318. Called Meyers RV of SYR, last week and was told to bring in vehicle. Today I called Meyers to confirm that I'd bring in on 12/18/24. Rachel and service manager at Meyers now tells me it is a Mercedes Sprinter repair. MB denies it, and after going back and forth 3 times I call Winnebago National Service. National service rep Lonnie states it is Winnebago recall and to look up technical bulletin. Meyers still refuses and I go back to Winnebago national. National states district manager will contact the Meyers office, I call Albany Meyers and they agree it's a Winnebago issue, not Mercedes. Recall states to contact NHSTA and Winnebago National agrees Eventually I call another Winnebago dealership, and no problem they will inspect. WGO of SYR texts me back that they are not refusing, but now are not accepting new customers. After 4 hrs, Winnego National, says to just go with other Winnebago dealership.
- NHTSA ID
- 11631062
- Incident
- Dec 16, 2024