RoadVitals

2006 Workhorse W21

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 29, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 3, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2006 Workhorse W21, most frequently naming the brakes category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V110000

SERVICE BRAKES, HYDRAULIC

Apr 3, 2009
48,876 units potentially affected
The defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
NAVISTAR, INCManufacturer number 50901-C & 51101-CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 29, 2010
Fire reported

TL* THE CONTACT OWNS A 2006 MONACO MONARCH RV EQUIPPED WITH A WORKHORSE CHASSIS W21. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM BOTH FRONT WHEELS. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESUME OPERATION. A RECALL NOTIFICATION WAS RECEIVED ON MAY 21, 2009 ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE REPAIR PART WAS UNAVAILABLE AND THE MANUFACTURER WAS UNABLE TO PROVIDE AN ARRIVAL DATE FOR THE PART. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED AND THE UNCERTAINTY OF THE PART AVAILABILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID
10346178
Incident
Aug 4, 2009
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Workhorse W21 by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007010—
2006Viewing110—
2005110—
2004010—
2003010—
2002010—
2001110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.