2002 Workhorse W22 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Workhorse W22, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes6484.2%
- Engine45.3%
- Suspension22.6%
- Exterior lighting11.3%
- Other / unspecified11.3%
- Transmission11.3%
- Visibility11.3%
- Driver assistance11.3%
- Electrical11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2002 Workhorse W22 Chassis. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. Additionally, the ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
WE JUST PURCHASED THIS MOTORHOME AND DURING MY INVESTIGATION FOR VARIOUS REPAIRS FOUND THERE WERE 2 RECALLS ON THIS COACH. ONLY 1ST OF THE 2 OF THE RECALLS WAS ADDRESSED WITH THE 2ND RECALL BEING A MORE INTENSE MODIFICATION OF THE 1ST. I AM NOW TRYING TO FIND OUT HOW TO GET THE 2ND RECALL IMPLEMENTED SINCE NAVISTAR ABSORBED WORKHORSE AND NAVISTAR HAS BOTH CHANGED THEIR BUSINESS MODEL AND IS NOW SEEKING A BUYER. SOMEHOW, SOME WAY, THE LIABILITY OF INSURING ALL REPAIRS ARE COMPLETED RESTS WITH SOMEONE. THANKS FOR YOUR HELP IN GIVING ME SOME DIRECTION TO GET THIS RESOLVED. 😀 MARK EGAN*DT*JB
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2002 WORKHORSE CHASSIS DOLPHIN MOTORHOME. CONSUMER STATES PROBLEMS WITH THE ENGINE STALLING *TGW THE CONSUMER STATED THE RV HAS BEEN REPEATEDLY TOWED, SERVICED AND EVEN REPAIRED ONLY TO ENCOUNTER THE SAME PROBLEM. THE ENGINE WOULD SUDDENLY STALL WITH NO WARNING. WITHIN A PERIOD OF 10 SECONDS, THE POWER BRAKES AND STEERING BECAME UNRELIABLE AND THE ACCELERATOR WENT TO THE FLOOR. *JB
2002 BOUNDER WITH CHEVY WORKHORSE CHASSIS BRAKE SYSTEM FAILURE. *NJ THE CONSUMER WAS INFORMED THE FRONT CALIPER ON THE PASSENGER SIDE HAD SEIZED AND DESTROYED ALL THE PREVIOUS BRAKE WORK THE CONSUMER HAD DONE 56 MILES AGO. THE LEFT FRONT OIL SEAL WAS LEAKING. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MULTI-FAILURES OF THE BRAKING SYSTEM ON MY 2002 WORKHORSE W-22 CHASSIS. ALL FOUR CALIPERS HAVE BEEN REPLACED AS WELL AS FRONT WHEEL BEARING AND SEALS DUE TO THE EXTREME HEAT GENERATED WHEN THE SYSTEM FAILED. THIS OCCURRED IN JULY 1ST 2007, JULY 23,2007 AND FEB. 4 2008, .WHEN FAILURES OCCURRED THE MOTOR HOME WAS GOING SLOW ENOUGH SO THAT A CRASH DID NOT OCCUR. A RECALL ACCORDING TO NHTSA 09V110000 HAS BEEN SET UP BUT TALKING TO WORKHORSE TECHNICAL AND BOSH IT (THE RECALL) HAS NOT FINALIZED EVEN THOUGH THE FIX IS NOW KNOWN (MAY 2009 INTERM NOTICE #2). BELOW IS ONE OF THE NOTES THAT I WROTE TO WORKHORSE: ON 3/11/2010 11:57:42 AM, NONE WROTE: MY MH VIN --XXXXXXX RECEIVED A INTERM NOTICE ON THE ABOVE BRAKE CAMPAIGN BUT WHEN I WENT TO MY INTERNET PAGE MY MOTORHOME IN THE WORKHORSE.COM SECTION I NOTICED THAT IN THE AREA FOR OPEN CAMPAIGNS IT WAS NOT LISTED. CAN YOU EXPLAIN WHY? EMAIL ME OR CALL ME AT XXXXXXXXXX. [XXX] AND THE REPLY FROM WORKHORSE TECHNICAL WHICH STATES: "ON 3/11/2010 12:31:28 PM, WORKHORSE SUPPORT WROTE: THANK YOU VERY MUCH FOR YOUR QUESTION. THE RECALL HAS NOT 'OFFICIALLY' BEEN RELEASED. THE LETTERS THAT WERE SENT WERE INTERIM LETTERS NOTIFYING OWNERS OF THE POTENTIAL PROBLEM. WE ARE REQUIRED TO HAVE 50% OF THE PARTS ON THE SHELF BEFORE WE CAN ISSUE THE OFFICIAL RECALL. WE ARE WORKING ON ADDING A PAGE TO OUR WEBSITE WITH NOTICES AND INFORMATION. PLEASE CONTINUE TO WATCH OUR WEBSITE FOR THE PAGE TO GO LIVE." ALONG WITH THIS I CALLED ELIE AZZI DIRECTOR, PRODUCT WARRANTY BOSCH BRAKING SYSTEMS CORPORATION 401 NORTH BENDIX DRIVE SOUTH BEND, INDIANA 46628 PHONE: 574-237-3104 WHO INFORMED ME THAT BOSCH HAS NOT STARTED TO RETOOL TO MAKE THE NEEDED PARTS BECAUSE OF SOME RIFF BETWEEN WORKHORSE AND NHTSA. TO ALL OF THIS I AM WONDERING IF THERE IS A RECALL AND IS THERE ANY REASON TO THINK THAT WORKHORSE WILL LIVE BY IT. IF YOU NEED THE WRITTEN NOTE FROM WORKHORSE PLEASE SEND ME A PLACE TO SEND IT AND I WILL COMPLY. *TR
TL*THE CONTACT OWNS A 2002 WORKHORSE W22 TRAILER. WHEN THE CONTACT EXITED THE VEHICLE, HE SMELLED THE BRAKES AND WHEEL BEARINGS BURNING. THE CONTACT REMOVED THE WHEEL AND NOTICED OIL FROM THE WHEEL BEARING COVERING THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN OCTOBER OF 2007, THE CONTACT SMELLED AN ODOR COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 16,000. UPDATED 04/22/08. *LJ THE CONSUMER WAS TOLD THE REAR BRAKES WOULD NOT BE REPLACED WITH UPGRADED BRAKES. THE CONSUMER STATED THE PROBLEM STILL EXISTS WITH THE BRAKES. THE CHECK ENGINE LIGHT ILLUMINATED. THE CRUISE CONTROL DID NOT COME. UPDATED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
LETTER FROM CONSUMER RE RECALL FOR BRAKE PROBLEMS WITH WORKHORSE CHASSIS. *NJ WHILE ON A TRIP, THE BRAKES OVERHEATED. THE RV WAS TAKEN TO THE DEALER AND IT WAS FOUND THAT THE ENTIRE BRAKING SYSTEM WAS DEFECTIVE. THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL NOVEMBER EVEN THOUGH THE ISSUE WAS A RECALL. THE BRAKES LIGHTS REMAINED ON AFTER THE PEDAL WAS RELEASE. THE MECHANIC FOUND AN INTERNAL SHORT IN THE MULTI-FUNCTION SWITCH. THE HAZARD LIGHTS WERE NOT WORKING. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2002 HOLIDAY RAMBLER VACATIONER. REPLACED ENTIRE BRAKING SYSTEM ON 05/21/2005PERRECALL BULITEN #50401-C 32071 MILESON COACH ALL4ROTORS WERE CRACKED ON 11/02/2007 BRAKES MAKING NOISE NOW 3 ROTORS ARE CRACKED.WORKHORSE REFUSE TO REPLACE ROTORS PROBLEM DUE TO EXESSIVE HEAT BRAKES BEING APPLIED FOR 2 MINUETS REPAIRS HAVE NOT BEEN MADE YET . *CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 WORKHORSE W22 HOLIDAY RAMBLER. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR BRAKE CALIBER OVERHEATED AND BOILED THE BRAKE FLUID. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER REPLACED THE BRAKE COMPONENTS. THE CURRENT MILEAGE WAS 18,000 AND THE FAILURE MILEAGE WAS 17,775. *UPDATED 12/12/07 *BF THE CONSUMER STATED REPLACED EXTERNAL TRANSMISSION. UPDATED 12/12/07 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
1) THE MANUFACTURE, WINNEBAGO INDUSTRIES, EQUIPPED THE DRIVER "COCKPIT" OF THE VEHICLE WITH THERMOPANE WINDOWS WITH AN IDENTIFIED WEAKNESS. THE SEALS IN THE WINDOWS ARE INADEQUATE TO MAINTAIN SEAL INTEGRITY, THUS ALLOWING AIR INFILTRATION. SAID AIR INFILTRATION CAUSED FOGGING OF THE GLASS, AND AN ACCUMULATION OF CONDENSATION WITHIN THE GLASS. THE FRONT "COCKPIT" WINDOWS ON BOTH SIDES BECAME SO FOGGED OVER AND DIRTY IN BETWEEN THE WINDOWS, THE DRIVER WAS UNABLE TO SEE OUT. THIS WAS A PARTICULAR SAFETY ISSUE WHEN PASSING. THE DRIVER CANNOT SEE INTO THE PASSENGER SIDE MIRROR TO SAFELY PULL BACK INTO THE DRIVING LANE. NOR COULD THE MIRRORS BE USED WHILE DRIVING OR IN REVERSE. THE REPLACEMENT OF THESE SMALL "COCKPIT" WINDOWS WAS TO THE TUNE OF $500 PER WINDOW. ALSO, REPLACEMENT DOES NOT EQUAL ORIGINAL MANUFACTURE SO NOW THE WINDOWS "WHISTLE" WITH CERTAIN WIND DIRECTIONS WHILE DRIVING. THIS IS QUITE ANNOYING TO LISTEN TO WHILE DRIVING. LG
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 WORKHORSE W22 TRAILER. WHEN THE CONTACT EXITED THE VEHICLE, HE SMELLED THE BRAKES AND WHEEL BEARINGS BURNING. THE CONTACT REMOVED THE WHEEL AND NOTICED OIL FROM THE WHEEL BEARING COVERING THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. IN OCTOBER OF 2007, THE CONTACT SMELLED AN ODOR COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 16,000. UPDATED 04/22/08. *LJ THE CONSUMER WAS TOLD THE REAR BRAKES WOULD NOT BE REPLACED WITH UPGRADED BRAKES. THE CONSUMER STATED THE PROBLEM STILL EXISTS WITH THE BRAKES. THE CHECK ENGINE LIGHT ILLUMINATED. THE CRUISE CONTROL DID NOT COME. UPDATED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 WINNEBAGO ADVENTURER RV, MODEL 35U. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE BRAKING SYSTEM ON THE VEHICLE. IN OCTOBER OF 2008, THE BRAKES FAILED AND NEARLY CAUSED A CRASH. THE CONTACT CALLED THE DEALER AND A LAWYER AND WAS ADVISED TO FILE A COMPLAINT WITH THE ATTORNEY GENERAL IN PENNSYLVANIA. THE ATTORNEY GENERAL REFERRED THE CONTACT TO THE ATTORNEY GENERAL IN OHIO. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE HAS BEEN PARKED AT A STORAGE FACILITY SINCE OCTOBER 10, 2008 AND HAD TO BE TOWED. THE COST TO REPAIR THE VEHICLE WAS ESTIMATED BETWEEN $3,000 AND $5,000. PRIOR TO THE FAILURE, THE DEALER CHARGED $795 FOR A SYSTEM CHECK. WHILE DRIVING APPROXIMATELY 40 MPH DOWN A HILL, THE VEHICLE FAILED AND WAS TOWED AWAY. THE CONTACT CALLED THE MANUFACTURER, BUT THERE WAS NO ANSWER. THE DEALER WAS NOTIFIED OF THE NEAR CRASH AND HUNG UP THE PHONE ON THE CONTACT. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 20,000. THE CONSUMER ALSO HAD ELECTRICAL PROBLEMS WITH THE RV. UPDATED 06/16/09.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .