2004 Workhorse W22 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Workhorse W22, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes8383.8%
- Electrical44.0%
- Engine44.0%
- Fuel system22.0%
- Seat belts11.0%
- Body & structure11.0%
- Suspension11.0%
- Exterior lighting11.0%
- Other / unspecified11.0%
- Powertrain (other)11.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2004 Workhorse W22. The contact stated that after the RV was stored for several years, the contact learned that the brakes had seized. The contact then became aware that the RV was included in a recall. The RV was taken to the dealer and repaired under NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic) however, the RV experienced brake failure. The contact stated that after the repair due, to personal issues, he was unable to use the RV for several months. The contact stated that he recently started driving the RV around the property and locally; however, he became aware of brake fluid leaking underneath the RV. There was no warning light illuminated. The contact had not taken the RV to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 23,022.
The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.
LTR RE: SAFETY RECALL 50901-C INTERIM NOTICE DATED MAY 2009 WORKHORSE HE THINKS HE SHOULD BE REIMBURSE FOR THE DAMAGES INCURRED IN SEPT. 2007 FROM THIS DEFECT, ALSO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. *NJ THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE PRIOR TO RECEIVING A RECALL LETTER. WORKHORSE DENIED THE CONSUMERS CLAIM STATING THE REPAIRS WERE NECESSARY, BECAUSE IT WAS THE CONSUMERS FAULT THAT THE BRAKES OVERHEATED. THE ROTORS WERE SEVERELY DAMAGED. THE CONSUMER STATED HE HAD NO CONFIDENCE THAT THE PROBLEM HAD BEEN FIXED EVEN THOUGH THE REPAIRS WERE MADE, THE ABS LIGHT WOULD STILL ILLUMINATE. THE CONSUMER STATED HE HAD SPOKEN TO A WORKHORSE ADVISOR TWICE PRIOR TO THE BRAKE FAILURE. HE REPORTED THE STEERING WHEEL WAS VIBRATING WHEN HE APPLIED THE BRAKE. THE CONSUMERS WIFE ALSO SMELLED BURNT BRAKES EVEN THOUGH THE CONSUMER WAS ONLY TAPPING THE BRAKES TO SLOW DOWN. THE ADVISOR TOLD THE CONSUMER IT DID NOT MAKE SENSE THAT WHEN STEPPING ON THE BRAKE, THE STEERING WHEEL WOULD VIBRATE AND THAT IT WAS NOT A BRAKE PROBLEM. A VISUAL INSPECTION REVEALED THAT THE BRAKE PADS SEEMED OK, BUT THE FRONT ROTORS AND ONE OF THE REAR ROTORS WERE TOTALLY BROKEN. THE SERPENTINE BELT WAS REPLACED BECAUSE IT WAS MAKING A LOT OF NOISE, THE SPARK PLUGS BURNED 4 TIMES, THE PIXELS WENT OUT ON THE ODOMETER, THE INSTRUMENT CLUSTER SHUT DOWN COMPLETELY, THE TRANSMISSION LOCKED UP ONCE IN THIRD GEAR, THE SEAT BELT LIGHT ILLUMINATED FOR NO REASON AND THEN WOULD GO OUT AND A REAR SEAL ON THE AXLE LEAKED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
BOTH OF MY CATALYTIC CONVERTERS FAILED 2/16/11 ON MY 2004 W22 WORKHORSE CHASSIS WITH ONLY 30,000 MILES. REPLACEMENT COST $1,200.00. THERE WAS A RECALL REPLACING DEFECTIVE CATALYTIC CONVERTERS ON THE 2003 WORKHORSE CHASSIS. IS THIS THE CONTINUATION OF THE SAME PROBLEM OF DEFECTIVE CATALYTIC CONVERTERS? I'VE KEPT MY 8.1L TUNED AND SERVICED AS PER MANUFACTURE INSTRUCTIONS. *TR
2004 WORKHORSE W22 CHASSIS. THE CONSUMER RECEIVED A RECALL NOTICE FROM WORKHORSE WHICH STATED THE CLIP THAT RETAINS THE ENGINES FUEL RAIL PULSE DAMPER MAY FRACTURE LEADING TO A FUEL LEAK. *DT THE CONSUMER WAS HAVING DIFFICULTY CONTACTING SOMEONE REGARDING THE RECALL NOTICE HE RECEIVED. THE CONSUMER ALSO COMPLAINED ABOUT LOSS OF BRAKES ON THE RV. WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKE TO STOP, THE PEDAL WENT TO THE FLOOR. HE IMMEDIATELY PULLED THE SAFETY BRAKE AND PUMPED WHAT LITTLE BRAKE PEDAL HE HAD. THE NEXT DAY, THE CONSUMER DROVE TO THE DEALER WHERE HE WAS INFORMED A RECALL HAD BEEN ISSUED REGARDING THE PROBLEM HE EXPERIENCED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
LEAKING GAS TANK AS PER NHTSA RECALL 10V348000. *TR
FRONT ENGINE GASOLINE POWERED MOTORHOME WAS IN SERVICE SHOP FOR LEAKING REAR AXLE HUB. AFTER THAT WAS FIXED, SHOP OWNER WAS MOVING UNIT WHEN SIGNIFICANT FUEL WAS OBSERVED LEAKING FROM ENGINE AREA (FRONT OF UNIT) ONTO THE GROUND. FUEL ALSO SOAKED THE CARPET NEAR THE DRIVER AND DRIVER'S FOOT BECAME WET WITH GASOLINE. FUEL LEAKED DUE TO RETAINING CLIP FAILURE ON FUEL PRESSURE REGULATOR LOCATED ON TOP OF ENGINE ON DRIVER'S SIDE. AS A RESULT, HIGH PRESSURE FUEL FROM FUEL INJECTION SYSTEM WAS ALLOWED TO FLOW FREELY OVER THE ENGINE AND SPRAYED THE UNDERSIDE OF THE MOTORHOME WITH SOME FUEL ENTERING THE MOTORHOME WHERE THE ENGINE COVER MEETS THE FLOOR OF THE MOTORHOME. FUEL REGULATOR AND RETAINING CLIP REPLACED. ADDITIONAL DETAILS CAN BE VIEWED HERE: HTTP://IRV2.INFOPOP.CC/GROUPEE/FORUMS/A/TPC/F/8626012545/M/9871080422/P/1. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
LTR RE: SAFETY RECALL 50901-C INTERIM NOTICE DATED MAY 2009 WORKHORSE HE THINKS HE SHOULD BE REIMBURSE FOR THE DAMAGES INCURRED IN SEPT. 2007 FROM THIS DEFECT, ALSO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. *NJ THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE PRIOR TO RECEIVING A RECALL LETTER. WORKHORSE DENIED THE CONSUMERS CLAIM STATING THE REPAIRS WERE NECESSARY, BECAUSE IT WAS THE CONSUMERS FAULT THAT THE BRAKES OVERHEATED. THE ROTORS WERE SEVERELY DAMAGED. THE CONSUMER STATED HE HAD NO CONFIDENCE THAT THE PROBLEM HAD BEEN FIXED EVEN THOUGH THE REPAIRS WERE MADE, THE ABS LIGHT WOULD STILL ILLUMINATE. THE CONSUMER STATED HE HAD SPOKEN TO A WORKHORSE ADVISOR TWICE PRIOR TO THE BRAKE FAILURE. HE REPORTED THE STEERING WHEEL WAS VIBRATING WHEN HE APPLIED THE BRAKE. THE CONSUMERS WIFE ALSO SMELLED BURNT BRAKES EVEN THOUGH THE CONSUMER WAS ONLY TAPPING THE BRAKES TO SLOW DOWN. THE ADVISOR TOLD THE CONSUMER IT DID NOT MAKE SENSE THAT WHEN STEPPING ON THE BRAKE, THE STEERING WHEEL WOULD VIBRATE AND THAT IT WAS NOT A BRAKE PROBLEM. A VISUAL INSPECTION REVEALED THAT THE BRAKE PADS SEEMED OK, BUT THE FRONT ROTORS AND ONE OF THE REAR ROTORS WERE TOTALLY BROKEN. THE SERPENTINE BELT WAS REPLACED BECAUSE IT WAS MAKING A LOT OF NOISE, THE SPARK PLUGS BURNED 4 TIMES, THE PIXELS WENT OUT ON THE ODOMETER, THE INSTRUMENT CLUSTER SHUT DOWN COMPLETELY, THE TRANSMISSION LOCKED UP ONCE IN THIRD GEAR, THE SEAT BELT LIGHT ILLUMINATED FOR NO REASON AND THEN WOULD GO OUT AND A REAR SEAL ON THE AXLE LEAKED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE CHASSIS DISPLAYED A STABILITY PROBLEM. WHEN THE DRIVER WOULD DRIVE INTO A CURVE FAST, THE MOTORHOME WOULD LEAN AND THE DRIVER WOULD LOSE CONTROL OF THE VEHICLE. THE INTERIOR SEAT(S)/COUCH WOULD SWAY BACK AND FORTH FORCEFULLY IF SLOWED DOWN AT 25 MILES PER HOUR. *SC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
2004 SOUTHWIND MOTORHOME (BY FLEETWOOD CORP - ON WORKHORSE CHASSIS MODEL W22) VIN [XXX]. FACTORY INSTALLED SHOCK ABSORBERS ON FRONT OF VEHICLE ARE INADEQUATE FOR WEIGHT OF MOTORHOME. WHEN HITTING A BUMP OR DIP IN THE ROAD THE BOUNCING OR PORPOISING IS ALMOST UNCONTROLLABLE. THE WORKHORSE REPRESENTATIVES ARE REPLACING SHOCKS ON MODELS LIKE MINE, BUT REFUSED TO CORRECT THE SITUATION UNLESS I ADD MORE WEIGHT TO THE FRONT END, WHICH IN MY OPINION, DOESN'T MAKE SENSE. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL- THE CONTACT OWNS A 2004 WINNEBAGO. THE CONTACT NOTICED THAT HIS NORCOLD REFRIGERATOR'S COOLING FLUID WAS LEAKING. THE REFRIGERATOR WAS INSPECTED BY THE CONTACTS PERSONAL MECHANIC WHO STATED THAT THE HIGH TEMPERATURE CENSOR NEEDED TO BE REPAIRED. THE REFRIGERATOR HAD BEEN REPAIRED; HOWEVER THE HIGH TEMPERATURE CENSOR NEEDS TO BE REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS NOT ABLE TO GET A LIVE OPERATOR. THE CURRENT AND FAILURE MILEAGE WAS APPROXIAMETLY 47,000. BW UPDATED 01/24/11 *BF
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
LTR RE: SAFETY RECALL 50901-C INTERIM NOTICE DATED MAY 2009 WORKHORSE HE THINKS HE SHOULD BE REIMBURSE FOR THE DAMAGES INCURRED IN SEPT. 2007 FROM THIS DEFECT, ALSO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. *NJ THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE PRIOR TO RECEIVING A RECALL LETTER. WORKHORSE DENIED THE CONSUMERS CLAIM STATING THE REPAIRS WERE NECESSARY, BECAUSE IT WAS THE CONSUMERS FAULT THAT THE BRAKES OVERHEATED. THE ROTORS WERE SEVERELY DAMAGED. THE CONSUMER STATED HE HAD NO CONFIDENCE THAT THE PROBLEM HAD BEEN FIXED EVEN THOUGH THE REPAIRS WERE MADE, THE ABS LIGHT WOULD STILL ILLUMINATE. THE CONSUMER STATED HE HAD SPOKEN TO A WORKHORSE ADVISOR TWICE PRIOR TO THE BRAKE FAILURE. HE REPORTED THE STEERING WHEEL WAS VIBRATING WHEN HE APPLIED THE BRAKE. THE CONSUMERS WIFE ALSO SMELLED BURNT BRAKES EVEN THOUGH THE CONSUMER WAS ONLY TAPPING THE BRAKES TO SLOW DOWN. THE ADVISOR TOLD THE CONSUMER IT DID NOT MAKE SENSE THAT WHEN STEPPING ON THE BRAKE, THE STEERING WHEEL WOULD VIBRATE AND THAT IT WAS NOT A BRAKE PROBLEM. A VISUAL INSPECTION REVEALED THAT THE BRAKE PADS SEEMED OK, BUT THE FRONT ROTORS AND ONE OF THE REAR ROTORS WERE TOTALLY BROKEN. THE SERPENTINE BELT WAS REPLACED BECAUSE IT WAS MAKING A LOT OF NOISE, THE SPARK PLUGS BURNED 4 TIMES, THE PIXELS WENT OUT ON THE ODOMETER, THE INSTRUMENT CLUSTER SHUT DOWN COMPLETELY, THE TRANSMISSION LOCKED UP ONCE IN THIRD GEAR, THE SEAT BELT LIGHT ILLUMINATED FOR NO REASON AND THEN WOULD GO OUT AND A REAR SEAL ON THE AXLE LEAKED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .