2001 Yamaha Road Star Owner Complaints

TL*THE CONTACT OWNS A 2001 YAMAHA ROAD STAR MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V309000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER WILL NOT PERFORM THE RECALL REPAIR AFTER MULTIPLE CALLS AND PROMISES. THE CONTACT MUST CALL THE DEALER SO THEY CAN ORDER THE PARTS FOR THE REPAIR. HE HAS BEEN CALLING THEM FOR EIGHT MONTHS WITHOUT ANY RESOLUTION. HE CALLED YAMAHA CUSTOMER RELATIONS FOR A REMEDY AND WAS INFORMED THAT THEY WOULD CALL THE DEALER SO THEY COULD PERFORM THE REPAIR; HOWEVER, HE HAS NOT RECEIVED A RESPONSE TO RESOLVE THIS MATTER. THE FAILURE MILEAGE WAS 5,000.

NHTSA ID

10265496

Incident

Nov 10, 2008

Mileage

5,000 mi

FUEL (GASOLINE) IS SPRAYED FROM REAR PORT OF CARBURETOR. AS MUCH AS 2 OZ MAY BE EMITTED AND SPRAYED ON HOT EXHAUST PIPES AND ENGINE. THE FUEL IMMEDIATELY VAPORIZES. THIS ONLY SEEMS TO OCCUR WHEN THE MOTORCYCLE IS HOT, THEN SHUT OFF AND ALLOWED TO SIT FOR APPROXIMATELY 15 MINUTES. IT DOES NOT SPRAY LIQUID GAS IF IMMEDIATELY STARTED OR IF ALLOWED TO COOL. HOWEVER, THERE IS STILL A FREQUENT SMELL OF GAS. FIRST REPORTED IN AUGUST 2008. PROBLEM IS FREQUENT. *TR

NHTSA ID

10265245

Incident

Aug 23, 2008

Mileage

17,000 mi

THERE WERE NO "EVENTS" LEADING UP TO THE FAILURE OF MY FUEL SYSTEM. WHILE RIDING IN TRAFFIC I NOTICED AN ODOR OF RAW FUEL. WHEN I PULLED OVER TO INVESTIGATE,I DISCOVERED GASOLINE POURING OUT FROM UNDER MY MOTORCYCLE! SHUTTING OFF THE FUEL PETCOCK AND RUNNING THE ENGINE @ AN ELEVATED RPM CAUSED THE SYMPTOM TO SUBSIDE AND LED TO THE CONCLUSION THAT A FAILURE IN 1 OR MORE CARBURETOR(S) HAD OCCURED. I CONTACTED MY DEALER AND WAS ADVISED THAT YAMAHA USA WOULD NOT WARRANTY A FAILURE OF THE CARBURETOR(S) CLAIMING THAT "POOR FUEL QUALITY" WAS THE FAULT,NOT A MANUFACTURING DEFECT. UPON QUESTIONING,I WAS FURTHER ADVISED THAT CORROSION OF THE NEEDLE AND SEAT ASSEMBLIES WAS A KNOWN FAILURE IN THIS PRODUCT AND THAT WARRANTY COVERAGE WAS CONSISTENTLY DENIED BY THE MANUFACTURER DESPITE THE OBVIOUS SAFETY ISSUE OF POTENTIAL FIRE HAZARD. I ALSO ASKED IF YAMAHA HAD RELEASED ANY UPDATED COMPONENTS TO AVOID A REPEAT OF THE SAME FAILURE AND WAS ADVISED THAT CHROME PLATED COMPONENTS IMPERVIOUS TO THIS KIND OF FAILURE WERE AVAILABLE,BUT,NOT FROM THE MANUFACTURER. FOR OBVIOUS REASONS,I HAD THE DEALER REPAIR THE CONDITION WITH UPGRADED PARTS AND PAID FOR THE REPAIR SINCE THE DEALER WAS NOT AT FAULT. I THEN CONTACTED YAMAHA USA AND SPOKE TO MATTHEW WHO LISTENED ATTENTIVELY BUT,COULD ONLY TELL ME HE WAS SORRY THAT MY YAMAHA HAD NOT LIVED UP TO MY EXPECTATIONS! MATTHEW ALSO ADVISED ME HIS DATA BASE SHOWED NO OTHER COMPLAINTS OF THIS NATURE DESPITE THE FACT THAT THERE ARE SIMILAR REPORTS IN THE N.H.T.S.A. DATA BASE ON THE WEB. THE POSITION THAT FUEL QUALITY IS AT ISSUE IS BELIED BY THE FACT THAT IN THIS HOUSEHOLD ALONE 3 CARS,A SNOWBLOWER,2 LAWNMOWERS,A POWER EDGER,AND A CHAIN SAW WERE ALL OPERATED ON THE SAME FUEL WITHOUT INCIDENT. I FEEL THAT THE MOTORCYCLE PRODUCTS OF YAMAHA USA SHOULD BE INVESTIGATED FOR POTENTIALLY LETHAL DESIGN FLAWS IN IT'S FUEL MANAGEMENT SYSTEMS AND HELD ACCOUNTABLE FOR THE COST OF CORRECTING A CONDITION THAT COULD COST SOMEONE THEIR LIFE.

NHTSA ID

10127332

Incident

Aug 1, 2004

Mileage

2,360 mi

MANUAL TRANSMISSION AND REAR WHEEL LOCKED WHILE DRIVING AT 35 MPH. WHEN THIS OCCURRED CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE ,AND COASTED IT TO A COMPLETE STOP WITHOUT THE MOTORCYCLE TIPPING OVER. THIS OCCURRED DUE TO THE DEFECT DESCRIBED IN THE REAR WHEEL LOCK RECALL 03V309000. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

NHTSA ID

10094938

Incident

Oct 2, 2004

CONSUMER RECEIVED NHTSA RECALL 03V 309 000 CONCERNING TRANSMISSION FAILURE IN JANUARY, 2004. LATER, CONSUMER CONTACTED THE DEALER, WHO STATED PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE, AND WILL NOT BE AVAILABLE UNTIL MID APRIL, AT THE EARLIEST.*AK THE MOTORCYCLE WAS FINALLY REPAIRED THREE MONTHS AFTER THE RECALL WAS INITIATED. THE MOTORCYCLE WAS PICKED UP APRIL 3, 2004. *NM

NHTSA ID

10065025

Incident

Jan 1, 1901

Mileage

13,000 mi

ON JANUARY 14 2003 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND DEALER INDICATED THAT THE CONSUMER SHOULD WAIT A LITTLE LONGER. *AK *NM

NHTSA ID

10063169

Incident

Mar 15, 2004

Mileage

3,300 mi

NHTSA RECALL 03V309000. THE DRIVER CONTACTED THE DEALER ON JANUARY 09, 2004. THE MECHANIC INFORMED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE. THE MECHANIC COULDN'T INFORM THE CONSUMER WHEN THE PARTS WOULD BE AVAILABLE. *LA

NHTSA ID

10071954

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON JANUARY 28,2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT PARTS WOULD BE AVAILABLE IN FEBRUARY. CONSUMER CONTACTED THE DEALER IN FEBRUARY, AND THE DEALER INFORMED THE CONSUMER THE PARTS WILL NOT BE AVAILABLE UNTIL THE END OF APRIL. *AK *NM

NHTSA ID

10063146

DISSATISFIED WITH THE RECALL SERVICE OF ROAD STAR MOTORCYCLE. *PH THIS IS BECAUSE THAT THE PARTS TO REPAIR TRANSMISSION ON MOTORCYCLE WEREN'T AVAILABLE. *LA

NHTSA ID

10067450

COMPLAINT AGAINST YAMAHA MOTOR CORPORATION FOR NOT REMEDYING THE PROBLEM IN A TIMELY MANNER. *PH *LA

NHTSA ID

10067440

YAMAHA ISSUED A RECALL OF MY MOTOR VEHICLE ( A 2001 ROAD STAR) FOR TRANSMISSION PROBLEMS. I RECEIVED A RECALL NOTICE DATED JANUARY 9, 2004 INSTRUCTING ME NOT TO USE THE MOTOR VEHICLE. YAMAHA WILL NOT SUPPLY MY DEALER WITH THE PARTS TO FIX THE PROBLEM. I HAVE WRITTEN YAMAHA ON MARCH 7, 2004 AND MARCH 16, 2004. IT IS APRIL 3, 2004 AND I HAVE NOT RECEIVED A SATISFACTORY RESPONSE. MY DEALER INFORMS ME THAT HE THINKS HE MAY GET PARTS TO FIX MY VEHICLE IN TWO MONTHS. *NM

NHTSA ID

10064474

Incident

Jan 9, 2004

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO SAID PARTS NEEDED TO REPAIR THE MOTORCYCLE WILL NOT BE AVAILABLE UNTIL THE END OF APRIL, IF NOT SOONER. *AK

NHTSA ID

10065455

Mileage

6,030 mi

CONSUMER RECEIVED 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER ATTEMPTED TO GET THE MOTORCYCLE REPAIRED BY THE DEALER. THE DEALER CLAIMED THAT THE PARTS WERE NOT AVAILABLE.*AK

NHTSA ID

10065243

Incident

Mar 30, 2004

Mileage

8,000 mi

PARTS TO PERFORM TRANSMISSION FAILURE RECALL 03V309000 REPAIRS HAS NOT BEEN AVAILABLE TO THE DEALERSHIP FOR ALMOST 2 MONTHS.*AK

NHTSA ID

10065008

Incident

Feb 5, 2004

RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. REPLACEMENT PARTS HAD NOT BEEN AVAILABLE TO THE DEALERSHIP FOR ALMOST 3 MONTHS. *AK

NHTSA ID

10064669

Incident

Jan 29, 2004

Mileage

500 mi

DEALERSHIP IS UNABLE TO PERFORM THE REAR WHEEL LOCK UP RECALL 03V309000 FOR OVER 2 MONTHS BECAUSE THE PARTS ARE NOT AVAILABLE.*AK

NHTSA ID

10063012

Incident

Jan 20, 2004

Mileage

1,700 mi

DUE TO THE TYPE OF DESIGN, TO CORRECT THE DEFECT THE ENGINE WOULD HAVE TO BE REMOVED FROM THE FRAME AND TOTALLY DISMANTLED. *PH CONSUMER FELT THAT DUE TO THE EXTENT OF THE REPAIR ON ENGINE, YAMAHA SHOULD PUT AN AFTER MARKET WARRANTY FOR AT LEAST 90 DAYS OR 3000 MILES. ALSO, CONSUMER RECEIVED RECALL NOTICE FROM YAMAHA ON TRANSMISSION RETAINING CIRCLIP FAILURE. *LA

NHTSA ID

10065187

WHILE DRIVING 30 MPH TRANSMISSION LOCKED WITHOUT WARNING. DEALER STATES THE SECOND GEAR BROKE. *AK

NHTSA ID

10061249

Incident

Feb 28, 2004

THE CONSUMER RECEIVED A RECALL NOTICED (NHTSA 03-V-309-000) REGARDING THE REPLACEMENT OF MANUAL TRANSMISSION GEARS AND SHAFTS. THERE ARE NOT PARTS AVAILABLE TO REPAIR THE MOTORCYCLE. *NM THE CONSUMER WAS GIVEN AN APPOINTMENT FOR APRIL 12 (10 WEEKS AWAY) FOR A POTENTIALLY FATAL DEFECT. *NM

NHTSA ID

10057616

Incident

Feb 5, 2004

MOTORCYCLE LEAKS FUEL ONTO THE ENGINE. CONSUMER IS CONCERNED THAT MOTORCYCLE WILL CATCH FIRE. *AK

NHTSA ID

10059555

Incident

Feb 23, 2004

Mileage

9,200 mi

RECALL 03V309000 CONCERNING MANUAL TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THERE WAS A WAITING LIST WITH 100 PEOPLE, AND HAD NO INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE.*AK

NHTSA ID

10057224

Incident

Jan 30, 2004

WHILE DRIVING 40 MPH, THE REAR WHEEL LOCKED WHEN DOWN SHIFTING. *AK A POLICE OFFICER WITNESSED THE CONSUMER SKID TO A STOP WHEN THE WHEEL LOCKED. *PH *JB

NHTSA ID

10041911

Incident

Sep 16, 2003

Mileage

12,000 mi

NHTSA RECALL 03-V-309-000: IN THE TRANSMISSION ON CERTAIN MOTORCYCLES, THE SECOND/THIRD PINION GEAR MAY BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINER CLIP. DEALER WILL KEEP MOTORCYCLES FOR TWO WEEKS DIDN'T HAVE PARTS.*AK

NHTSA ID

10040359

Incident

Sep 23, 2003

Mileage

17,000 mi

TRANSMISSION FAILURE ON MY 2001 YAMAHA ROAD STAR. THERE IS A RECALL ON THE THIS MAKE AND MODEL BUT MY VIN FALLS OUTSIDE OF THE RECALL VIN RANGE. MY TRANSMISSION HAS FAILED AND I AM SEEKING HELP IN GETTING IT RECALLED ALSO.*JB

NHTSA ID

10039285

Incident

Sep 20, 2003

Mileage

17,000 mi

WHILE DRIVING THE TRANSMISSION MADE NOISE. THE DEALER REPLACED THE DRIVE ASSEMBLY AND OIL PUMP GEAR. THE NOISE NO LONGER EXIST. *AK *CB *NLM

NHTSA ID

10026853

Incident

Jul 8, 2003