RoadVitals

2013 Yamaha XTZ12

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Aug 28, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 4, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2013 Yamaha XTZ12, most frequently naming the engine, driver assistance and electrical categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine330.0%
  • Driver assistance220.0%
  • Electrical220.0%
  • Fuel system110.0%
  • Exterior lighting110.0%
  • Other / unspecified110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V695000

ELECTRICAL SYSTEM:WIRING

Oct 4, 2018
4,736 units potentially affected
The defect: Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2012-2013 Yamaha XTZ12 Super Tenere motorcycles. Over time, a gap may develop in the protective sealant where the lead wires of the accelerator position sensor (APS) and throttle position sensor (TPS) connect to the electronic control unit (ECU). This may cause corrosion on the wires, preventing the engine from returning to idle after the throttle is released.
The risk: If the engine does not return to idle when the throttle is released, it can lead to a loss of control, increasing the risk of a crash.
The remedy: Yamaha will notify owners, and dealers will bypass the wire lead connection with a new sub lead harness multi-connector, free of charge. The recall began October 26, 2018. Owners may contact Yamaha customer service at 1-800-962-7926. Yamaha's number for this recall is 990122.
Yamaha Motor Corporation, USAManufacturer number 990122View on NHTSA.gov
14V044000

EXTERIOR LIGHTING:HEADLIGHTS

Feb 10, 2014
24,000 units potentially affected
The defect: Yamaha Motor Corporation USA (Yamaha) is recalling certain model year 2009-2013 YZFR1 motorcycles manufactured October 2008 through August 2013 and 2012-2013 XTZ12 motorcycles manufactured October 2011 through August 2013. In the affected motorcycles, use of the headlight may generate enough heat to cause the bulb connections to expand, resulting in arcing in the headlight bulb socket which could cause the socket to overheat, melt and cause the headlight to malfunction.
The risk: A headlight failure reduces the rider's ability to see clearly and the motorcycle's visibility to oncoming traffic, increasing the risk of a crash.
The remedy: Yamaha will notify owners and dealers will replace the headlight socket, free of charge. The recall began on March 10, 2014. Owners may contact Yamaha at 1-800-962-7926.
Yamaha Motor Corporation, USAManufacturer number 990084View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Aug 28, 2018

I WASN'T NOTIFIED OF YAMAHA 2014 RECALL TO REPLACE HEADLIGHT SOCKET. I WAS SURPRISED BY YAMAHA DEALER BARNES BROS. TODAY WHEN TOLD THAT MY MOTORCYCLE IS DUE FOR THIS RECALL. AS ORIGINAL OWNER, I'VE HAD THE MOTORCYCLE TO THE BOHN YAMAHA DEALER FOR 4 YEARS. SO I CALLED YAMAHA TODAY AT 1-800-962-7926 AND THE TWO CALL TAKERS COULD'T TELL ME ANYTHING USEFUL ABOUT THIS RECALL. THEY STUCK TO THEIR APPROVED SCRIPT TO ONLY SAY THE YAMAHA HAS MY CORRECT HOME ADDRESS ON FILE. THEY SAY THERE'S NO WAY FOR YAMAHA TO TRACK IF I WAS EVER MAILED NOTIFICATION OF THIS RECALL. THEY TELL ME THERE'S NO YAMAHA DATABASE TO SHOW IF THE MOTORCYCLE MAYBE ALREADY HAS THE UPDATE (INDICATING A POTENTIAL ADMINISTRATION ERROR). DOES YAMAHA TAKE THESE THINGS SERIOUSLY? FEELS LIKE THEY DO NOT.

NHTSA ID
11123092
Incident
Aug 28, 2018
Mileage
9,900 mi
ElectricalEngine
Filed Sep 28, 2017

THE MOTORCYCLE WILL SOMETIMES ACCELERATE ON ITS OWN, OTHER TIMES IT WILL RANDOMLY SHUT DOWN WHILE DRIVING DOWN THE ROAD IN TRAFFIC. THIS IS A WIDELY DISCUSSED PROBLEM BY XTZ1200 OWNERS. SO FAR YAMAHA HAS YET TO ISSUE A TECHNICAL BULLETIN OR A RECALL. I HAVE A VIDEO THAT SHOWS THE MOTORCYCLE ACTING THIS WAY. THIS ISSUE CAN BE DANGEROUS AS THE BIKE WILL SOMETIMES SHUT DOWN WHILE MAKING A TURN. I HAVE CONTACTED YAMAHA CORPORATION AND THEY HAVE AGREED TO WATCH THE VIDEO ONLY IF ITS SUBMITTED BY A DEALER. I HAVE ARRANGED FOR THAT TO OCCUR. THIS ISSUE SEEMS TO BE MOST PREVALENT ON THE FIRST GENERATION XTZ1200'S (2010-2013). THERE IS A WEBSITE FOR OWNERS OF THIS MOTORCYCLE (WWW.YAMAHASUPERTENERE.COM), THERE IS CURRENTLY 78 PAGES OF DISCUSSION ON THIS EXACT ISSUE. SINCE YAMAHA HAS NOT TAKEN THE LEAD IN RESOLVING THIS SAFETY CONCERN, WE HAVE DECIDED TO REPORT OUR EXPERIENCE TO YOUR AGENCY.

NHTSA ID
11030313
Incident
Sep 1, 2017
Mileage
8,000 mi
Driver assistanceEngineFuel system
Filed Aug 17, 2017

2013 YAMAHA SUPER TENERE. ENGINE/IDLE SPEED VARIES AND/OR ENGINE DIES. SOMETIMES IT SPEEDS UP (TO AS MUCH AS 4000 RPM) WITHOUT ANY RIDER INPUT (DANGEROUS) AND IF THE CLUTCH IS ACTIVATED SIMULTANEOUSLY IT WON'T IDLE AND ENGINE DIES. ALSO DIFFICULTY STARTING. SEEMS TO HAPPEN MORE OFTEN IN COOLER TEMPERATURES VS WARM. TURNING OFF THE IGNITION THEN TURNING IT BACK ON SOMETIMES TEMPORALLY SEEMS TO RESET THINGS (MAY TAKE SEVERAL ATTEMPTS). IT WILL RUN AT CRUISE SPEEDS BUT ONCE SPEED IS REDUCED THE PROBLEMS OCCUR. A FAULT CODE OF 60 ONCE CAME UP ON THE DISPLAY. THE RIDER MUST BE PREPARED FOR UNCONTROLLED INCREASES OR DECREASES IN THROTTLE. RESEARCH HAS STRONGLY SUGGESTED THIS IS HAPPENING TO OTHER OWNERS AND MAY BE ASSOCIATED WITH A WIRING/ELECTRICAL CONNECTION ISSUE. IN MARCH OF 2016 I CONTACTED YAMAHA DIRECTLY AND THEY SUGGESTED I TAKE IT TO DEALER. TOOK IT TO DEALER AND THEY HAD IT 2 WEEKS AND WAS ADVISED THEY COULD NOT DUPLICATE THE PROBLEM. BUT IT IS INTERMITTENT AND GENERALLY UNPREDICTABLE EXCEPT FOR A SUBSTANTIAL INCREASE IN SYMPTOMS WHEN THE AMBIENT AIR TEMPERATURES DROP BELOW 70 DEGREES F AND ESPECIALLY BELOW 60. THIS FIRST OCCURRED IN JUNE OF 2015 AT 3050 MILES AND HAS CONTINUED OFF AND ON THROUGH THE PRESENT MILEAGE OF 35,000. IT OCCURRED CONSISTENTLY ON A RECENT TRIP NORTH (COOL TEMPS AND RAIN) AND THERE WERE NO SERVICES AVAILABLE FOR SEVERAL THOUSAND MILES. ONCE I ENCOUNTERED WARMER TEMPS ON THE RETURN TRIP SOUTH THE SYMPTOMS WENT AWAY FOR THE FINAL 2000 MILES OF A 9000 TRIP. SINCE I GENERALLY RIDE IN WARMER TEMPERATURES (SUMMER) IT HAS NOT OCCURRED CONSISTENTLY. BUT ON THIS RECENT TRIP IT HAPPENED EVERY DAY FOR OVER A WEEK AND REQUIRED EXTREME CAUTION AND WAS QUITE CHALLENGING TO CONTROL AND UNCERTAIN IF IT WOULD START OR CONTINUE RUNNING.

NHTSA ID
11015960
Incident
Jun 11, 2015
ElectricalEngine
Filed May 31, 2017

ENGINE SHUTS OFF OR EXHIBITS HIGH UNCONTROLLED RPM OR IDLE WHILE STATIONARY OR IN MOTION.

NHTSA ID
10992410
Incident
May 30, 2017
Mileage
22,300 mi
Driver assistance
Filed May 25, 2017

INTERMITTENTLAY THE VEHICLE STALLS WHEN IDLING, IT ALSO CAN RISE TO 3500RPM WITHOUT ANY USER INPUT. THIS LEADS TO DANGEROUS BEHAVIOR WHEN APPROACHING OR DEPARTING AN INTERSECTION.

NHTSA ID
10991569
Incident
May 1, 2017
Mileage
13,000 mi
Other / unspecified
Filed Oct 14, 2016

MOTORCYCLE WAS IN MOTION ON HIGHWAY, REAR WHEEL SPOKE BROKE AND CAUSED SEVERE DAMAGES TO MOTORCYCLE (SWING ARM, EXHAUST AND WHEEL) AND UNSAFE CONDITIONS. I BELIEVE THAT SPOKES ARE FAILING DUO TO DEFECTS IN MATERIALS OR BAD DESIGN. YAMAHA DECLINED SAFETY ISSUE AND WARRANTY COVERAGE STATING THAT WHEELS/SPOKES ARE WEAR AND TEAR ITEMS, I SPOKE TO YAMAHA REPRESENTATIVE SEVERAL TIMES BY CALLING 1-800-962-7926. PICTURES AND SERVICE REPAIR ORDER FROM MOTORCYCLE SERVICE SHOP ATTACHED.

NHTSA ID
10916172
Incident
Oct 2, 2016
Mileage
7,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TB-M-2014-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

YAMAHA MC: WHEN LOOKING FOR TECHNICAL INFORMATION, A COMPREHENSIVE INDEX IS PROVIDED REGARDING TECHNICAL SOLUTIONS FOR VARIOUS PROBLEMS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Yamaha XTZ12 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018010—
2015100—
2014300—
2013Viewing620—
2012220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.