RoadVitals

2017 Zero Fxs

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 7, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Zero Fxs. 1 safety recall has been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V145000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mar 7, 2017
61 units potentially affected
The defect: Zero Motorcycles Inc. (Zero) is recalling certain 2017 S, DS, and FXS motorcycles. The Anti-Lock Braking System (ABS) Hydraulic Control Unit (HCU) may have the wrong vehicle model information, possibly causing the ABS to function improperly.
The risk: If the ABS does not function properly in a braking event, there is an increased risk of a crash.
The remedy: Zero will notify owners and dealers will reconfigure the HCU, or replace it as needed, free of charge. The recall began on March 13, 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for the recall is SV-ZMC-017-363.
Zero Motorcycles Inc.Manufacturer number SV-ZMC-017-363View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ZMDN-052026

ELECTRICAL SYSTEM

New diagnostic tool Tuner is available for 2017 and newer model.s On May 15th, a new firmware will be released for our FST / Cypher III models, primarily focused on improving cybersecurity.

Chain Kit Recall

EQUIPMENT

Dealer notification of Chain Kit Recall (23E074).

Dealer News

ELECTRICAL SYSTEM

Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours

ZMDN 83022

ELECTRICAL SYSTEM

Cypher II Firmware Update Notice

CypherIIFirmware

ELECTRICAL SYSTEM

A firmware update will be released tomorrow June 29 at 7am PT for MY17-MY23 Zero Motorcycles that operate on the Cypher II platform.

SV-ZMC-020-423

ELECTRICAL SYSTEM

Long-Term Storage Mode Firmware Update Service Campaign - Zero Motorcycles has determined that the battery management system (BMS) may not hibernate in model year 2017 and newer Zero SDS and Zero XMX platform motorcycles when they are stored at states of charge (SOC) less than 30%. Because the BMS does not hibernate, the power pack's SOC may drop more rapidly than desired and may reach an irrecoverable level within a 30-day period. This Long-Term Storage Mode Firmware issue has been corrected in Version 30 of the Main Brain Board (MBB) firmware and Version 37 of the BMS firmware for these motorcycles. Owners should either use the Zero Motorcycles Mobile Application to update the firmware of their motorcycles to the newest version, or they should take their motorcycles to their dealer to have them updated.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Zero Fxs by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022000—
2021010—
2020000—
2019000—
2018010—
2017Viewing010—
2016000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.