2010 Zero S Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Zero S, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance150.0%
- Engine150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TWO COMPONENTS OF THIS MOTORCYCLE, THE DRIVE MOTOR AND THE THROTTLE CONTROL ARE SUSCEPTIBLE TO FAILURE WITHOUT WARNING. BOTH HAVE FAILED TWICE ON MY MOTORCYCLE, THE VEHICLE HAS LESS THAN 1800 MILES ON IT TODAY. MOTOR FAILURES WERE WHILE TRAVELING ON THE ROAD AND CAUSED AN INSTANT AND IRRECOVERABLE LOSS OF POWER. LUCKILY, IN BOTH CASES IT WAS IN A 30 OR 35 MPH SPEED ZONE WITHOUT MUCH TRAFFIC, SO I COULD SAFELY RETIRE TO THE SIDE OF THE ROAD. AT HIGHER SPEEDS AND WITH MORE TRAFFIC, THIS MAY NOT HAVE BEEN AS EASY TO ACCOMPLISH. AFTER THE FIRST INCIDENT, THE MANUFACTURER REPAIRED THE MOTOR, SAYING THAT THE BRUSHES HAD FAILED. THEY TOLD ME THAT UPGRADED MOTOR BRUSHES HAD BEEN PUT INTO THE REBUILT MOTOR. THESE NEW BRUSHES LASTED PERHAPS ANOTHER 1000 MILES OF TRAVEL BEFORE THE SAME TYPE OF FAILURE OCCURRED. THROTTLE CONTROL, IN BOTH CASES, SEEM TO HAVE FAILED WHILE THE VEHICLE WAS AT REST, SO I DON'T KNOW WHAT THE POTENTIAL IS FOR THIS TO OCCUR WHILE IN MOTION. THE THROTTLE CONTROLS, UPON TURNING ON THE ELECTRIC MOTORCYCLE, DID NOT RESPOND TO INPUT, I.E. THE MOTORCYCLE WOULD NOT MOVE. THE FIRST TIME, THE MANUFACTURER REPLACED THE THROTTLE CONTROL. THE SECOND OCCURRENCE WAS YESTERDAY, SO I DON'T KNOW HOW IT WILL BE RESOLVED. THIS LAST OCCURRENCE IS WHAT FINALLY PROMPTED ME TO FILE THIS COMPLAINT ABOUT THE REAL RISK OF SUDDEN LOSS OF POWER AND THE POSSIBLE CONSEQUENCES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TWO COMPONENTS OF THIS MOTORCYCLE, THE DRIVE MOTOR AND THE THROTTLE CONTROL ARE SUSCEPTIBLE TO FAILURE WITHOUT WARNING. BOTH HAVE FAILED TWICE ON MY MOTORCYCLE, THE VEHICLE HAS LESS THAN 1800 MILES ON IT TODAY. MOTOR FAILURES WERE WHILE TRAVELING ON THE ROAD AND CAUSED AN INSTANT AND IRRECOVERABLE LOSS OF POWER. LUCKILY, IN BOTH CASES IT WAS IN A 30 OR 35 MPH SPEED ZONE WITHOUT MUCH TRAFFIC, SO I COULD SAFELY RETIRE TO THE SIDE OF THE ROAD. AT HIGHER SPEEDS AND WITH MORE TRAFFIC, THIS MAY NOT HAVE BEEN AS EASY TO ACCOMPLISH. AFTER THE FIRST INCIDENT, THE MANUFACTURER REPAIRED THE MOTOR, SAYING THAT THE BRUSHES HAD FAILED. THEY TOLD ME THAT UPGRADED MOTOR BRUSHES HAD BEEN PUT INTO THE REBUILT MOTOR. THESE NEW BRUSHES LASTED PERHAPS ANOTHER 1000 MILES OF TRAVEL BEFORE THE SAME TYPE OF FAILURE OCCURRED. THROTTLE CONTROL, IN BOTH CASES, SEEM TO HAVE FAILED WHILE THE VEHICLE WAS AT REST, SO I DON'T KNOW WHAT THE POTENTIAL IS FOR THIS TO OCCUR WHILE IN MOTION. THE THROTTLE CONTROLS, UPON TURNING ON THE ELECTRIC MOTORCYCLE, DID NOT RESPOND TO INPUT, I.E. THE MOTORCYCLE WOULD NOT MOVE. THE FIRST TIME, THE MANUFACTURER REPLACED THE THROTTLE CONTROL. THE SECOND OCCURRENCE WAS YESTERDAY, SO I DON'T KNOW HOW IT WILL BE RESOLVED. THIS LAST OCCURRENCE IS WHAT FINALLY PROMPTED ME TO FILE THIS COMPLAINT ABOUT THE REAL RISK OF SUDDEN LOSS OF POWER AND THE POSSIBLE CONSEQUENCES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .