RoadVitals

2011 Zero S Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 21, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 21, 2014

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2011 Zero S. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Driver assistanceElectricalEngine
Filed Nov 21, 2014

THIS MOTORCYCLE SHUT OFF WHILE I WAS RIDING IT ON 1.28.14 - IT WAS TOWED TO THE SHOP AND MECHANIC & SHOP OWNER COULD NOT SOLVE THE PROBLEM. THEY WERE ABLE TO GET BIKE RUNNING AND I PICKED IT UP. BIKE DIED AGAIN - SAME THING - SHUT OFF WHILE RIDING ON 3.25.14. THIS TIME BIKE WAS TAKEN TO SHOP AND THEY AGAIN SAID THEY DIDN'T KNOW WHY THIS WAS HAPPENING OR HOW TO FIX IT. AT THIS POINT I WANTED THEM TO BUY THE BIKE BACK FROM ME AS IT WAS DANGEROUS TO RIDE IF IT WAS SHUTTING DOWN WHILE I WAS RIDING IT. THE SHOP OWNER PUT ME IN CONTACT WITH ZERO - THE MANUFACTURER TO DISCUSS THIS POSSIBILITY. ZERO REFUSED TO TAKE MOTORCYCLE OFF ROAD AND CLAIMED THEY HAD NEVER HAD A COMPLAINT OF MOTORCYCLE POWERING DOWN WHILE RIDING. IT TURNS OUT THEY WEREN'T BEING HONEST -THE SAME MODEL OF MY MOTORCYCLE, YEAR 2012 MODEL HAS BEEN RECALLED FOR THIS SAME PROBLEM WHILE MY MODEL YEAR 2011 HAS NOT BEEN RECALLED. THE MECHANIC AT MY DEALER TOLD ME THAT MANY PEOPLE HAD SAME COMPLAINT, ZERO WAS LYING AND THE ONLY GOOD PLACE FOR MY MOTO WAS THE GARBAGE. THEY TRIED TO FIX MY BIKE BUT IT STILL POWERS DOWN AFTER APPROXIMATELY 9 MILES AND LEAVES ME STRANDED (AVG ON THIS BIKE IS LISTED AT 43 MILES BEFORE NEEDING RECHARGE). THIS BIKE AND THE OTHER 2011 MODEL S NEED TO BE RECALLED COMPLETELY SINCE ZERO CAN'T FIX THE PROBLEM ALL 2011 S MODEL RIDERS ARE ALL AT RISK. PLEASE REFERENCE THE RECALL OF 2012 MOTORCYCLE HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM427143/RCAK-12V455-9849.PDF THANK YOU *TR

NHTSA ID
10660014
Incident
Jan 28, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .