RoadVitals

2026 Zero Sr/F

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Zero Sr/F. 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ZMDN082026-02

Service Bulletin and Recall Cases Zero Motorcycles can now create Service Bulletin and Recall cases centrally and in larger volumes. Where applicable, the required parts will be added directly to the case, making it easier for dealers to process and complete the campaign. Please continue to regularly review your open Service Bulletin and Recall cases and complete the required work within the specified timeframe.

ZMDN082026-01

We would like to inform you that a new firmware release for the 2020+ Cypher III platform will soon be available. 2020+ SR/F & SR/S + 2022–25 SR + 2023+ DSR/X + 2024+ S, DS & DSR Firmware Versions MBB V46, BMU V22, BMS V28 New Features & Improvements •The Battery State of Health (SOH) for each battery module will now be accessible through dealer diagnostic tools. •Resolved issue where motorcycles equipped with a Power Tank could, under certain conditions riding only on the Power Tank before the main traction battery pack had been detected. This could result in reduced range and potential power loss. •Following this update, the motorcycle will wait for the main traction battery pack to be detected before it can be ridden. On motorcycles equipped with a Power Tank, a brief delay at key-on may occur occasionally. Charging is not affected. •Resolved issue where the displayed State of Charge (SOC) could increase unexpectedly near the end of a discharge, causing the estimated remaining range to be higher than the range actually available. Firmware Availability and Rollout The CIII-4.1.0 firmware will be made available through the Tuner Tool, Zero Motorcycles mobile apps for Android and iOS, and CCM firmware over-the-air (OTA). •Tuner Tool: The firmware will be available to all Tuner Tool installations from August 12, 2026. •Mobile apps and CCM OTA: The firmware will be released incrementally, with the rollout reaching 100% by August 24, 2026.

Cypher III OTA Firmware

ENGINE; FUEL/PROPULSION SYSTEM

CYPHER III OTA FIRMWARE RELEASE Coming Soon The latest firmware release (MBB V45, BMU V21, BMS V27) for 2020+ Cypher III motorcycles will be available Over The Air to customers on June 17. This release includes: Bug fixes Security improvements General system stability enhancements While customers may simply see an update notification, dealers should be aware that this release marks an important transition toward the Tuner diagnostic tool. For motorcycles running the latest Cypher III firmware, Tuner will become the primary tool for many service and maintenance functions moving forward. If your dealership hasn't explored Tuner yet, now is the perfect time to get started.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Zero Sr/F by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing000—
2025000—
2024000—
2023000—
2022020—
2021000—
2020120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.