2003 Acura Cl Owner Complaints

I purchased this vehicle in March 2021 and noticed the issue with the transmission the first time I operated the vehicle. There is a grinding sound whenever the transmission is placed in third gear. I brought the car to Acura by Executive in Wallingford, CT at some point in 2021 to enquire about the issue. I was informed by the service advisor that the problem is a known issue but because there is no recall on the issue and the vehicle is out of warranty Acura is not required to resolve it. Recently I came across service bulletin 08-018 and noticed where it stated that after warranty expiration a repair may be eligible for goodwill consideration. I called Acura Customer Service, was given case #15843108, and told to acquire a formal diagnosis from an Acura dealership. The diagnosis from Acura of Berlin in Berlin, CT verified that the symptoms were the result of the faulty transmission as described in the TSB. I submitted this information to Acura Customer Service and was informed on September 29, 2025, that due to the age of the vehicle Acura will not compensate me fully or partially for the repair. In my view, although this is an older vehicle, it has low mileage at 102.000 miles and is therefore expected to be on the road for many years. The transmission only grinds at this point, but it may start to pop out of third gear in the future as described in the TSB. I consider this a safety issue in that the transmission popping out of gear unexpectedly would result in some loss of control of the vehicle. I don't expect Acura to fully compensate me for this repair but in light of this problem being a known and documented issue with this vehicle and all the parts for repair are still available I would expect that Acura would stand by its product and offer to contribute to the total cost of this repair.

NHTSA ID

11690951

Incident

Mar 7, 2021

There is a major issue with the relay under the steering wheel blocking the fuel from the pump going to the engine. This also affects the security system as well as the rack and pinion. The vehicle security turns itself on and off as it pleases, often leaving driver/passengers stranded and sometimes with the alarm not shutting off. This is after having keys re-programmed and most parts replaced for a hefty price tag. Due to this, the vehicle will only start at times. I've seen several similar complaints and taken it to many costly mechanics. I paid $7,000 for this vehicle a couple of years ago but only got to drive it a few times because there is always an issue that can't be fixed.

NHTSA ID

11612868

Incident

Sep 5, 2024

My 2003 3.2cls Acura had an airbag recall in in 2016. My vehicle was supposedly repaired at this time. However, recently my SRS light has been on requiring me to take my car to an Acura dealer. The dealer believes my steering wheel air bag has a faulty air inflator, which they claim is out of warranty and may require me to pay $3000 to repair. I do not understand how the manufacturer of the airbag/inflator can avoid repairing this. Shouldn't an airbag last longer than 8 years? What if everyone had to replace their airbags every eight years?

NHTSA ID

11580365

Incident

Mar 1, 2024

I have an SRS light illuminated on my dashboard. Upon researching this, it is apparently a sensor issue which, when the light is on, indicates that the sensor in the seat - belt is malfunctioning, and this will keep the air bags from deploying. This of course is a serious safety issue. Also, in reviewing the warranty information, it states that all seat-belt issues are under a lifetime warranty. I'm wondering if you could provide confirmation of this. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Randal Steadman

NHTSA ID

11538632

Incident

Aug 15, 2023

Subframe rusted through on the passenger side where the cause is a manufacturer defect of condensation from the air conditioning dripping directly above onto the subframe on the passenger side, which created a perforation of the passenger side subframe. Subframe holds the suspension and steering components together and if the passenger side frame from the manufacter defect were to break traveling at highway speed, the car would loose control and cause accidents. The vehicle was inspected at an independent facility and is ready to be inspected again upon request.

NHTSA ID

11450505

Incident

Apr 15, 2016

TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUT OFF. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE SENSOR FOR THE DRIVESHAFT THREE AND FOUR GEAR CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 10011555. THE FAILURE MILEAGE WAS APPROXIMATELY 1,054.

NHTSA ID

11278019

Incident

Sep 26, 2019

Mileage

1,054 mi

I AM UNABLE TO OPEN DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE. CAR STILL LOCKS AND UNLOCKS LIKE NORMAL, SO I DON'T BELIEVE THAT THE ACTUATOR IS AT FAULT. THE CONTROL ARMS FOR BOTH HANDLES ARE INTACT & SEEM TO FUNCTION AS NORMAL. I AM ASSUMING THAT EITHER THE LATCH MECHANISM IS STUCK, JAMMED, OR OTHERWISE DYSFUNCTIONAL. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED, AND THE DOOR ITSELF ISN'T DAMAGED/IMPACTED. I LIVE IN ATLANTA, GA, SO THE LATCH ISN'T FROZEN. I AM AWARE THAT THIS IS AN OLDER MODEL (2003), HOWEVER IN THE PAST I HAVE CLEANED & LUBRICATED THE LATCH/LOCK MECHANISM. IT IS EXTREMELY DIFFICULT TO FIGURE OUT HOW TO FIX THIS PROBLEM WHEN THE DOOR IS UNABLE TO BE OPENED, AND IN THIS MODEL, IT ISN'T POSSIBLE TO COMPLETELY REMOVE DOOR PANEL WITHOUT DAMAGE. IT IS A SAFETY HAZARD TO BE UNABLE TO OPEN 1 OF 2 DOORS, ESPECIALLY BEING THAT IT'S THE DRIVERS SIDE. I HAVE YET TO BE ABLE TO FIND ANYONE KNOWLEDGEABLE OF THIS SITUATION, AND HAVEN'T COME ACROSS ANY SOLUTION ONLINE.

NHTSA ID

11271185

Incident

Oct 24, 2019

Mileage

214,450 mi

ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT AN EXCESSIVE AMOUNT OF MONEY, OVER $400 TO FIX IT. I FEEL MY SAFETY IS BEING HELD HOSTAGE BY THIS EXCESSIVE AMOUNT AND I CAN'T EVEN DO IT MYSELF BECAUSE MY ELECTRIC SEATS WON'T WORK IF I TRY, ONLY FACTORY SOFTWARE CAN RESET THEM SO THEY WORK. I KNOW THIS IS A KNOWN PROBLEM BUT I DON'T UNDERSTAND WHY I'M BEING DISCRIMINATED AGAINST BECAUSE I HAVE A CANADIAN MADE CAR. I KNOW THEY HAVE TO PASS ALL THE SAME PRODUCTION REGULATIONS FOR SAFETY TO ENTER THE UNITED STATES WHETHER THEY'RE MADE IN CANADA OR HERE. WHAT I'M REALLY HOPING FOR IS THAT THE GOVERNMENT WOULD TRY TO PUT A STOP TO THIS CORPORATE GREED OF ENGINEERING PRODUCTS POORLY AND NOT FOLLOWING THROUGH WITH A FIX AND TRYING TO PROFIT OFF OF PEOPLE THAT DON'T HAVE THAT MUCH MONEY. I WOULD BE WILLING TO PAY FOR THIS FIX IF THEY WOULD PROVIDE IT AT A FAIR PRICE. THE SAFETY BELT PROBABLY COST THEM NO MORE THAN $20 BUT BY THE TIME EVERYONE MAKES THEIR PROFIT AND IT COMES TO ME AND THEN ADD THE LABOR TOGETHER WE'RE OVER $400 TO HAVE MY SAFETY BACK WHEN THEY SAY THAT THEY GUARANTEE THEIR SAFETY BELTS FOR LIFE IN THE UNITED STATES. IT IS IN MY OWNER'S MANUAL, AND YOU CAN FIND THIS INFORMATION ONLINE. I WAS HOPING THAT THEY WOULD BE ISSUED A MAJOR FINE TO MAKE IT SO THEY DON'T TREAT OTHER CUSTOMERS THIS WAY AS WELL. I KNOW THERE ARE PROBABLY REASONS TO SEAL A SAFETY BELT SO THAT IT IS NOT TAMPERED WITH BUT THEY USED TO MAKE SPECIALTY TOOLS SO WE COULD BE ACCESSED EASILY FOR CLEANING AND CHANGING OF THESE INEXPENSIVE SWITCHES.

NHTSA ID

11267092

Incident

Sep 3, 2019

UPON REMOVING MY FRONT RIGHT (PASSENGER SIDE) WHEEL TO CHECK MY BRAKE PADS, I NOTICED THE REAR PORTION OF THE SUB-FRAME (WHICH HOLDS UP THE ENGINE AND TRANSMISSION AS WELL AS THE STEERING RACK AND SWAY BAR) HAD RUSTED AWAY ALLOWING THE SWAY BAR TO COME COMPLETELY LOOSE ON THE RIGHT SIDE. I RESEARCHED THIS PROBLEM AND FOUND THAT MANY LATE 1990S AND EARLY 2000 HONDA/ACURA MODELS (PRIMARILY HONDA ACCORDS, ACURA TL AND CL MODELS) HAD THIS ISSUE DUE TO THE POORLY DESIGNED AIR-CONDITIONING CONDENSER DRAIN THAT DRAINED RIGHT ON TOP OF THIS PART, CAUSING AN EXTREME RUST CONDITION. (THE LEFT (DRIVER'S) SIDE OF THIS PART STILL LOOKS LIKE NEW AND IS SOUND) IF I HAD NOT FOUND THIS EXTREMELY DANGEROUS SITUATION, IT MAY HAVE CAUSED A LOSS OF STEERING CONTROL RESULTING IN A POTENTIALLY SERIOUS ACCIDENT. I FEEL THAT THESE CARS SHOULD BE SUBJECT TO A RECALL. I AM IN THE PROCESS OF HAVING THIS PART REPLACED (A REPAIR OF THIS PART IS NOT POSSIBLE, IT MUST BE A FULL REPLACEMENT), I WILL RETAIN THE REMOVED PART FOR INSPECTION AFTER REMOVAL SHOULD YOU DESIRE TO SEE IT. I HAVE ATTACHED SOME PHOTOS SHOWING THE DETERIORATION AS BEST I COULD. (I'M SORRY THE PHOTOS ARE NOT BETTER, IT'S A DIFFICULT AREA TO REACH WITH A CAMERA)

NHTSA ID

11245484

Incident

Jul 23, 2019

Mileage

236,700 mi

TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO ADD STARTER FLUID TO THE VEHICLE IN ORDER TO GET IT TO DRIVE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 278,000.

NHTSA ID

11203227

Incident

Apr 11, 2019

Mileage

278,000 mi

I BOUGHT A USED ACURA AND ON THE WAY HOME ON THE HIGHWAY THE CAR SUDDENLY DOWN SHIFTED VIOLENTLY SEVERAL TIMES CAUSING THE CAR TO SKID SIDEWAYS .I PULLED OVER AND THE CAR WOULD NOT SHIFT OUT OF 3RD GEAR.EVENTULLY I GOT IT TO RESET AND IT DROVE FINE FOR 35 MINUTES UNTIL ONCE AGAIN IT LOCKED UP DOING 65MPH.

NHTSA ID

11193565

Incident

Apr 2, 2019

Mileage

148,000 mi

ENGINE CRADLE IS TOTALLY BROKEN IN HALF. THE CAR IS UNSAFE TO DRIVE & IT IS ALL I HAVE. ONLY 120,000 MILES ON IT, WAS THIS A DEFECT ON YOUR PART? I NEED HELP. THIS REPAIR INCLUDES REMOVING ENGINE, TRANSMISSION, FROM CAR TO ACCESS ENGINE CRADLE. THE COST IS OVER $1500.00 DOLLARS. I TRULY THOUGHT I WAS BUYING A QUALITY CAR! I HAVE NO IDEA HOW LONG I HAVE BEEN DRIVING THIS HIGHLY UNSAFE VEHICLE OF YOURS!! IT ALSO LURCHES FORWARD AT TIMES WHEN I PRESS ON THE BRAKE. I'M MAKING PAYMENTS ON IT & NOW MUST BORROW AGAIN TO REPAIR THIS CAR. PLEASE GET BACK TO ME ON THIS ASAP.

NHTSA ID

11052900

Incident

Dec 4, 2017

Mileage

120,000 mi

THE DRIVER'S SIDE HID LIGHT WENT OUT. I PAID TO GET THE BALLAST AND INVERTER REPLACED. LESS THAN 3 WEEKS LATER, THE PASSENGER SIDE WENT OUT; SAME ISSUE. SINCE THEN, I HAVE PERSONALLY TALKED TO 4 PEOPLE WITH THE EXACT SAME STORY. THEY ALSO FIXED THE DRIVER'S LIGHT BUT NOT THE PASSENGER DUE TO THE COST. A SERVICE MAN AT THE ACURA STORE TOLD ME HE HAS A FRIEND WITH THE SAME CAR AS MINE, SAME ISSUE. ALSO, HE HAS HAD "QUITE A FEW CUSTOMERS" GO THRU THE SAME THING. IN, ADDITION, I HAVE SEEN 3 CARS WITH THE PASSENGER HEADLIGHT OUT IN MY AREA. IT SEEMS TO ME THAT IF I HAVE COME ACROSS 12-17 PEOPLE WITH THE SAME HID HEADLIGHT ISSUES WITHIN A 15 MILE RADIUS, AND THIS WAS THE FIRST YEAR THESE LIGHTS WERE INSTALLED, THERE IS OBVIOUSLY A PROBLEM WITH THEM AND THERE SHOULD BE A RECALL. A

NHTSA ID

11051432

Incident

May 25, 2015

I WAS RIDING ON THE HIGHWAY WHEN THE ENGINE WENT INTO HIGH RPM'S AND THE CAR WAS SLOWING DOWN. THE AUTOMATIC TRANSMISSION WENT OUT. I BARELY GOT TO THE SIDE OF THE ROAD WITHOUT POWER. THE CAR ONLY HAS 77,248 MILES ON IT. THERE WAS ACURA SERVICE BULLETIN 02-027 FEB 5, 2008, ABOUT TRANMISSION PROBLEMS. VERY SCAREY!

NHTSA ID

11046666

Incident

Nov 16, 2017

Mileage

77,248 mi

TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH AND ATTEMPTING TO BRAKE, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FOUR DEALERS. ONE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED; HOWEVER, THE CONTACT STATED THAT NOTHING FAILED AND SHE DID NOT KNOW WHAT THE CAUSE OF THE FAILURE. ANOTHER DEALER DIAGNOSED THAT THE REAR ROTORS COULD BE WARPED AND NEEDED TO BE REPLACED. THE OTHER TWO DEALERS ALSO DIAGNOSED THAT THERE WAS AN ISSUE WITH THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ..UPDATED 06/21/17 *BF *AS

NHTSA ID

10980455

Incident

Jun 15, 2004

Mileage

10,000 mi

CHECK ENGINE LIGHT ELIMINATED, VSA LIGHT COMES ON AND D5 LIGHT FLASHES WHILE DRIVING AFTER TRANSMISSION WARMS UP., CAR WONT SHIFT INTO 4TH OR 5TH GEAR RPMS WIND UP REAL HIGH HAVE TO PULL OVER TURN OFF ENGINE THEN RESTART TO DRIVE ONLY SHORT DISTANCE BEFORE IT STARTS DOING THE SAME THING. THE VEHICLE WAS DRIVING ON THE FREEWAY AT APPROX. 65 MPH WHEN CAR SUDDENLY STARTED DOWNSHIFTING ON ITS OWN CAUSING ME TO ALMOST CRASHED WHEN I WAS JERKED TO THE SIDE OF THE ROAD. *TR

NHTSA ID

10918814

Incident

Oct 10, 2016

Mileage

207,000 mi

GOING 5 MPH IN PARKING LOT, COASTING TO A STOP AT END OF AISLE WITH FOOT OFF THROTTLE PEDAL. PUT FOOT ON BRAKE AND THE ENGINE REVVED TO HIGH SPEED. BARELY HELD CAR WITH BRAKE. SHUT OFF IGNITION. CAR RESTARTED FINE. THIS WAS THE SECOND TIME IN A WEEK IT HAD HAPPENED. PREVIOUS INCIDENT WAS ON A RESIDENTIAL STREET COMING TO A STOP AT A STOP SIGN. ACURA DEALER AND ACURA TECHLINE SAY THE PROBLEM CAN'T HAPPEN BECAUSE THE THROTTLE CONTROL IS A HARD CABLE, NO ELECTRONICS INVOLVED.

NHTSA ID

10861356

Incident

Apr 21, 2016

Mileage

74,200 mi

ERRATIC/RAISED ENGINE IDLE CAUSED BY WORN IDLE AIR CONTROL VALVE CREATES A CONDITION WHERE ENGINE IDLE IS SUDDENLY HIGHER THAN 2000RPM IN GEAR WHICH RESULTS/RESULTED IN UNINTENDED ACCELERATION (VEHICLE SPEEDS UP WITH NO ACCELERATOR PEDAL INPUT) AND THE ENGINE IS MORE POWERFUL THAN THE BRAKING SYSTEM (WITH VEHICLE IN DRIVE GEAR, BRAKE PEDAL TO THE FLOOR, VEHICLE WILL STILL MOVE FORWARD.) CONDITION HAPPENS TO MY VEHICLE WHEN ENGINE IS NORMAL OPERATING TEMPERATURE, WITH WARM TO HOT AMBIENT TEMPERATURES, ON ANY ROAD CONDITION.

NHTSA ID

10779109

Incident

Jun 1, 2015

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10778219

Incident

Aug 1, 2013

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10759421

Incident

May 27, 2015

TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN THE CONSUMER STATED THE AIR BAG ISSUE WAS RESOLVED. UPDATED 04/16/15*JB

NHTSA ID

10694852

Incident

Sep 15, 2014

AIR BAGS FAILED TO DEPLOY AFTER VEHICLE SKID ON BLACK ICE CRASHING INTO A SERIES OF TREES CAUSING MAJOR FRONT END DAMAGE. *TR

NHTSA ID

10693995

Incident

Mar 10, 2015

Mileage

111,000 mi

TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE SUBFRAME WAS RUSTED. THE TECHNICIAN STATED THAT THE SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

NHTSA ID

10683268

Incident

Jan 20, 2015

Mileage

74,000 mi

HTTP://WWW.YOUTUBE.COM/WATCH?V=LIETYNXGJJC AIRBAGS FAILED TO DEPLOY. ABOVE IS THE LINK SHOWING THE CAR AND THE AIRBAGS INTACT......UPDATED 12/15/15 *BF

NHTSA ID

10680250

Incident

Jan 1, 2010

Mileage

100,000 mi

TRANSMISSION FAILED DESPITE THE CAR HAVING THE FACTORY RECOMMENDED SERVICE FOR THE TRANSMISSION BEING PERFORMED AT 60K AND 89K. THE TRANSMISSION DROPPED INTO 2ND WHILE ON THE HIGHWAY AT 65MPH. UPON INVESTIGATING IT WAS FOUND THE CAR WAS PART OF A CLASS ACTION DUE TO TRANSMISSION FAILURE, BUT I WAS NOT ELIGIBLE SINCE THE CAR WAS OUT OF THE EXTENDED WARRANTY PERIOD. *TR

NHTSA ID

10640542

Incident

Sep 11, 2013

Mileage

92,728 mi