2020 Acura ILX Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Acura ILX, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Visibility330.0%
- Brakes110.0%
- Electrical110.0%
- Fuel system110.0%
- Body & structure110.0%
- Steering110.0%
- Suspension110.0%
- Seat belts110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the rear defroster as this poses a huge public safety risk when this happens while the vehicle is being driven.
the back glass burst for no reason; no impact.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
CON 127 MILLAS DE USO Y MIENTRAS EL VEHCULO ESTABA EN MOVIMIENTO EN EL ESTACIONAMIENTO DE UN CENTRO COMERCIAL SE APAG EL VEHICULO Y NO PRENDI. EL VEHCULO SE COMPR EL 08/01/2020 TENA UNA SEMANA DE COMPRADO.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more testimonies of the on going problem with the steering system of the Acura ILX cars, specially my Acura the ILX 2020 model. https://acurazine.com/forums/ilx-382/ilx-suspension-noise-869859/
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more testimonies of the on going problem with the steering system of the Acura ILX cars, specially my Acura the ILX 2020 model. https://acurazine.com/forums/ilx-382/ilx-suspension-noise-869859/
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2020 Acura ILX. The contact stated that while stopped and preparing to make a left turn, a 2002 Subaru ran a red light and crashed into the driver's side panel. The driver's side seat belt snapped on impact. There were no warning lights illuminated. The air bag was deployed. There were no reported injuries. There was no fire. A police report was filed. The vehicle was towed to the local dealer, who referred her to a collision center. The vehicle was not diagnosed or repaired. The vehicle was towed to a collision center but was unable to obtain and replace the seat belts. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,353.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .