RoadVitals

2020 Acura ILX

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 23, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 11, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2020 Acura ILX, most frequently naming the visibility, brakes and electrical categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility330.0%
  • Brakes110.0%
  • Electrical110.0%
  • Fuel system110.0%
  • Body & structure110.0%
  • Steering110.0%
  • Suspension110.0%
  • Seat belts110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Dec 11, 2025
70,658 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2016-2020 Acura ILX vehicles. Contaminated brake fluid may cause a seal inside the brake master cylinder to deform, which can cause an internal brake fluid leak and reduce brake function.
The risk: Reduced brake function can extend the distance required to stop, increasing the risk of a crash or injury.
The remedy: Dealers will replace the brake master cylinder, free of charge. Owner letters were mailed May 4, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RN5. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 17, 2025. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.)Manufacturer number RN5View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Dec 18, 2023
2,490,460 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.)Manufacturer number KGC, KGDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE25015ClosedPreliminary Evaluation

Loss of braking force

Opened Oct 23, 2025
Closed May 21, 2026

On October 23, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25015 after receiving complaints concerning a loss of brake assist in 2019-2020 MY Acura ILX vehicles. These complainants alleged master cylinder failures resulting in soft pedal feel or the brake pedal intermittently going to the floor. These failures could result in extended braking distance increasing the risk of a crash. Honda found that residual plasticizer in the brake reservoir hose could contaminate the brake fluid. This contaminated brake fluid was then absorbed by the secondary cup seal, causing it to swell. Engine heat during operation could further expand the swollen seal, allowing brake fluid to pass. Brake fluid bypassing the master cylinder cup seals can reduce brake-pedal firmness and increase stopping distance. On April 08, 2026, Honda filed Recall 25V-859, recalling all 2016-2020 MY Acura ILX vehicles produced from October 9, 2014, to January 29, 2020. Under the recall, the dealer will replace the brake master cylinder with redesigned inner cup seals made of a different material, providing improved sealing capability. In view of Honda filing Recall 25V-859 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Nov 23, 2025

I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.

NHTSA ID
11701081
Incident
Nov 11, 2025
Body & structure
Filed Sep 11, 2025

[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11686669
Incident
Oct 23, 2023
Visibility
Filed Apr 11, 2025

I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the rear defroster as this poses a huge public safety risk when this happens while the vehicle is being driven.

NHTSA ID
11654004
Incident
Mar 30, 2025
Visibility
Filed Mar 11, 2025

the back glass burst for no reason; no impact.

NHTSA ID
11647721
Incident
Mar 11, 2025
Electrical
Filed Jan 17, 2025

Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.

NHTSA ID
11636647
Incident
Jan 1, 2025
SteeringSuspension
Filed Dec 6, 2024

My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more testimonies of the on going problem with the steering system of the Acura ILX cars, specially my Acura the ILX 2020 model. https://acurazine.com/forums/ilx-382/ilx-suspension-noise-869859/

NHTSA ID
11629226
Incident
Dec 6, 2024
Seat belts
Filed Oct 6, 2023
Crash reported

The contact owns a 2020 Acura ILX. The contact stated that while stopped and preparing to make a left turn, a 2002 Subaru ran a red light and crashed into the driver's side panel. The driver's side seat belt snapped on impact. There were no warning lights illuminated. The air bag was deployed. There were no reported injuries. There was no fire. A police report was filed. The vehicle was towed to the local dealer, who referred her to a collision center. The vehicle was not diagnosed or repaired. The vehicle was towed to a collision center but was unable to obtain and replace the seat belts. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,353.

NHTSA ID
11548689
Incident
Oct 14, 2022
Mileage
2,353 mi
Visibility
Filed Nov 9, 2022

The factory original windshield wipers caused micro scratches in the glass. Dirt cannot be thoroughly cleaned from the scratches and collects more dirt during driving. When facing the sun, dirt particles in the scratches reflect in the scratches obstructing clear vision. Changing windshield wipers after just two years of use from new did not correct the problem. This particular vehicle is garaged.

NHTSA ID
11492908
Incident
Aug 18, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B24040A

ENGINE

Service News - Due to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customer’s driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to “Complete” when the customer presents their vehicle to a Smog Check station for inspection.

B23-012

EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS

Service Bulletin - Vehicle owner notices condensation or moisture trapped inside one or both headlight assemblies that does not evaporate from the lamp due to the headlight making contact with a body panel creating a separation in the adhesive between the headlight lens and the housing, allowing moisture to enter the headlight.

B23-012

EXTERIOR LIGHTING; STRUCTURE

Service Bulletin - The headlight making contact with a body panel can create a separation in the adhesive between the headlight lens and the housing, allowing moisture to enter the headlight.

BTI&12062022

EXTERIOR LIGHTING

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 ILXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

BTI&11282022909

EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 ILXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

BTI&11122022908

EXTERIOR LIGHTING

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2022 ILXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Acura ILX by model year
YearComplaintsRecallsInvestigationsIssue Index
2022300
2021110052.7
2020Viewing921
2019365166.4
2018234061.5
2017204064.6
2016526063.6
2015194160.8
2014295163.4
2013666164.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.