FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2020 Toyota Yaris
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 9 NHTSA owner-reported complaints for the 2020 Toyota Yaris, most frequently naming the engine, fuel system and driver assistance categories. 1 safety recall has been issued covering this model year; and 73 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2020 | 1 | 1 |
| Feb 2021 | 1 | 2 |
| Mar 2021 | 1 | 3 |
| Sep 2021 | 1 | 4 |
| Oct 2021 | 1 | 5 |
| Dec 2021 | 2 | 7 |
| Sep 2023 | 1 | 8 |
| Sep 2024 | 1 | 9 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine325.0%
- Fuel system325.0%
- Driver assistance216.7%
- Electrical216.7%
- Brakes18.3%
- Seat belts18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The vehicle do unnecessary abrupt breaking in the highway when the road are reduced due to reparation. In addition in two times, when I tried to park to my garage in the back of other vehicle the breaking system related to collision is activate. This area of my garage is an inclined drive way zone and I put the vehicle back to other. In occasions when I go out to my residence, I need to go thru a control system that content a electrical barrier (electric arm), and around 4 or 5 times, when I close to this area the car did a hard stop, and the collision red light turned on with a beep sound, the same indication when the car activate the breaking system in the highway and when I try to park in some times to my garage. The most critical issue is when hard stooping in the highway due to in these times the other vehicles claimed me why reason I stopping without any reason, and them are very close to collision the back of my car. When this happen the sound of the tires of my car can be ear clearly the hard stopping. I very disappointment and very scare this defect was and will be in danger my life, due to the dealer retailer that I buy my car don't found any issue after my notification and I had no choice open a case directly with the Toyota, and now the dealer retailer will do an a correct inspection but I need to pay for this, is incredible due to my 2020 car only have 18,000 used miles.
- NHTSA ID
- 11616413
- Incident
- Aug 30, 2024
This 2020 Yaris is registered to me but driven by my daughter to her workplace less that 3 miles away. The first incident involved the engine laboring to start and when she came home, the battery was dead. I was able to re-charge the battery at home but 2 days later, the car would not start at home. I have an auto engine scanner that registered a P2610 code stating "an Engine Control Module, ECM/PCM Engine Off Timer Performance". The battery had been completely drained of its liquid. This is a safety hazard that could have stranded my daughter as she sometimes drives to Houston which is about 30 miles away. I researched this code and found that the NHTSA has previously issued notices on these problems. We need help getting it resolved.Car is available for inspection.
- NHTSA ID
- 11544389
- Incident
- Sep 6, 2023
The contact owns a 2020 Toyota Yaris. The contact received a notification for NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11444019
- Incident
- Aug 1, 2021
The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact they did not know when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11443092
- Incident
- Aug 6, 2021
The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was bucking and jerking while driving at slower speeds. The contact stated that also that while depressing the accelerator pedal, the vehicle failed to respond. Additionally, while depressing the accelerator pedal to the flooring, the vehicle made an abnormal growling sound. The approximate failure mileage was 8,000. VIN tool confirms parts are not available.
- NHTSA ID
- 11438478
- Incident
- Aug 6, 2021
- Mileage
- 8,000 mi
i was at a stop light waiting for a left turn. there was a truck in front of me. the light turned green. the truck drove forward and was beginning to turn. there was a car space between me and the truck. i accelerated to turn and within a few seconds i felt the anti lock brakes activate, car stopped the engine shut off. i had to put the car in park and restart the engine. its a good thing there wasnt a car behind me.
- NHTSA ID
- 11433853
- Incident
- Jun 15, 2021
THE OWNERS MANUAL CAPACITIES FOR AN OIL CHANGE WITH FILTER CALLS FOR 4.4QTS. WHEN THIS AMOUNT OF OIL IS USED AND THE PROPER INSTRUCTIONS ARE FOLLOWED AS PER THE SAME MANUAL TO CHECK THE LEVEL WITH THE DIPSTICK IT SHOWS THAT IT IS OVERFILLED BY CLOSE TO 1QT. THE DEALERSHIP CAN'T EXPLAIN IT NOR CAN TOYOTA. I TRULY BELIEVE THAT THIS COULD CAUSE EITHER PREMATURE ENGINE FAILURE OR POSSIBLY AN ENGINE FIRE BECAUSE OF THIS DESIGN FLAW.
- NHTSA ID
- 11405045
- Incident
- Mar 26, 2021
I HAVE A 2020 TOYOTA YARIS WITH 3500 MILES THAT HAS AN INTENSE AND REPEATED VIBRATION PROBLEM THAT STARTED APPEARING 9 MONTHS AFTER I BOUGHT THE CAR NEW. WHEN I COME FULLY TO A STOP, SOMETIMES THE CAR WILL VIBRATE INTENSELY LIKE A MASSAGE CHAIR. THE VIBRATION CAN BE FELT THROUGHOUT - IN SEATS, STEERING WHEEL, DASH, BRAKE PEDAL, EVEN THE DOORS AND WINDOWS. THE VIBRATION IS SO INTENSE IT CAN BE VISUALLY SEEN. WHEN I LOOK UNDER THE HOOD, THE ENGINE IS SHAKING INTENSELY. HOWEVER, THE PROBLEM ONLY HAPPENS IN DRIVE/REVERSE AND WHEN STOPPED. IF THE CAR IS IN PARK/NEUTRAL, OR WHEN THE CAR IS MOVING, IT DOES NOT VIBRATE. THE VIBRATION COMES BACK WHEN PUT BACK INTO DRIVE/REVERSE. THE VIBRATION ONLY HAPPENS ONCE THE CAR IS WARM. CAR VIBRATES AT 500 RPM. WHEN RPM GOES UP TO 600 OR MORE, IT STOPS VIBRATING. IT ALSO STOPS VIBRATING IF THE A/C COMPRESSOR IS TURNED ON (RPMS RISING). AN INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM TO BE A LOW IDLE BECAUSE IDLE RPMS WERE TOO LOW (NOT A ROUGH IDLE). I WENT TO THE TOYOTA DEALERSHIP 4 TIMES TO FIX THE PROBLEM. THEY WERE ABLE TO REPLICATE THE PROBLEM AND FILM IT HAPPENING BUT WERE NOT ABLE TO FIX IT. THE DEALERSHIP HAS CHECKED OTHER CARS FOR THE PROBLEM; THEY FIRST TOLD ME THAT MY YARIS IS THE ONLY ONE WITH THAT PROBLEM, THEN THEY CHANGED THEIR STATEMENT AND SAID "3 OTHER YARIS AT OTHER DEALERSHIPS ALSO HAD THAT PROBLEM, BUT IT IS LIKE 3 OUT OF 30,000 YARIS". THIS MEANS THAT THE VIBRATION PROBLEM IS NOT NORMAL FOR THIS CAR AND A FEW OF THESE CARS ARE DEFECTIVE (WITH MINE BEING ONE OF THEM). I WENT TO THE DEALERSHIP 4 SEPARATE TIMES REGARDING THIS ISSUE BUT THEY REFUSED OR GAVE ME AN EXCUSE, SAID THEY COULDN'T FIX IT, COULDN'T REPLICATE THE PROBLEM, ETC. MY CAR ONLY HAS 3,500 MILES AND THIS IS UNACCEPTABLE FOR A NEW CAR. TOYOTA SHOULD ACKNOWLEDGE THIS PROBLEM AND FIND AN EFFECTIVE REMEDY, TAKE THIS CAR BACK, OR COMPENSATE THE OWNER.
- NHTSA ID
- 11395251
- Incident
- Sep 29, 2020
- Mileage
- 3,500 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 0 | 0 | 0 | — |
| 2020Viewing | 9 | 1 | 0 | — |
| 2019 | 26 | 3 | 1 | 50.8 |
| 2018 | 4 | 1 | 0 | — |
| 2017 | 15 | 3 | 0 | 52.4 |
| 2016 | 5 | 2 | 0 | — |
| 2015 | 15 | 4 | 0 | 60.2 |
| 2014 | 3 | 1 | 0 | — |
| 2013 | 9 | 1 | 0 | — |
| 2012 | 35 | 5 | 1 | 66.3 |
| 2011 | 25 | 3 | 1 | 58.4 |
| 2010 | 90 | 9 | 1 | 61.1 |
| 2009 | 92 | 10 | 2 | 66.0 |
| 2008 | 218 | 10 | 3 | 68.0 |
| 2007 | 258 | 10 | 3 | 65.5 |
| 2006 | 5 | 5 | 1 | — |
| 2005 | 0 | 0 | 0 | — |
| 2004 | 0 | 0 | 0 | — |
| 2003 | 0 | 0 | 0 | — |
| 2002 | 0 | 0 | 0 | — |
| 2001 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.