2019 Toyota Yaris

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition dated June 7, 2023, along with several subsequent submissions from the petitioner, requesting an investigation of the vehicle CAN Bus vulnerability to external attack in the Model Year (MY) 2019 Toyota Yaris.The petitioner described multiple electrical symptoms including but limited to: multiple electrical instrument panel warning lights, inaccurate fuel gauge, inoperative key fob, no-start since late 2022, and enclosed references to cybersecurity articles and websites. This defect petition has been opened to evaluate the allegation and determine whether to grant or deny the petitioner's request.The petition can be reviewed at NHTSA.gov under reference ODI number 11501206.

Vehicle has safety recall, vehicle may stall at high speed, Toyota dealership replace fuel pump after replacements check engine light came on same day, and after few thousand miles light also came on , never fix the problem, now they charged me $280.00 to do the diagnostic check engine light even though that i purchased extended warranty for 125,000 miles and they also want to charge me $930.00 for engine de carburetor and test again…Thanks

NHTSA ID

11599574

Incident

Jul 3, 2024

The contact owned a 2019 Toyota Yaris. The contact stated that while his wife was reversing out of the driveway, the vehicle unintendedly accelerated although the brake pedal was depressed. The vehicle crashed into a tree and the neighbor's house. The paramedics, fire department, and police arrived and created a report. The contact's wife suffered bruising and body aches upon impact. The contact stated that the vehicle was taken to an impound lot. The vehicle was deemed a total loss by the insurance company. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

NHTSA ID

11568780

Incident

Jan 8, 2024

Mileage

40,000 mi

The contact owned a 2019 Toyota Yaris. The contact stated that after his wife had arrived at her destination, a short time later she was made aware that the vehicle was on fire. Upon arriving on the scene, the contact's wife observed a fire originating in the engine compartment. Local emergency services were called and were able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 72,000.

NHTSA ID

11551431

Incident

Oct 4, 2023

Mileage

72,000 mi

Car driving with no one in front and brake assist went off on own. Also car driving and electrical system in car shut down and lost control of car. Then all dashboard lights came on, was able to regain control and pull in parking lot. Shut car off. Hooked up ODB. No codes. Then started car and ran fine. Had burning electrical smell.

NHTSA ID

11547238

Incident

Sep 28, 2023

2019 TOYOTA YARIS. CONSUMER WRITES IN REGARD TO VEHICLE BEING HACKED. THE CONSUMER BELIEVES IN HIS OPINION SOMEONE REMOTELY SHUTDOWN OR DISABLED THE VEHICLE WHILE DRIVING 65MPH ON THE INTERSTATE. UPDATE 06/20/2023- CONSUMER IS REQUESTING PETITON AND HEARING. PETITION AND HEARING REQUEST DOCUMENT MAILED IN.

NHTSA ID

11501206

Incident

Jan 11, 2023

2019 TOYOTA YARIS. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE SHUT OFF WHILE BEING DRIVEN. THE VEHICLE DROVE ROUGH, ENGINE NOISES, AND EXPERIENCED ACCELERATION DELAYS. THE DEALER STATED THAT ALL THE LINES AND GDI ASSOCIATED WITH THE FUEL PUMP HAD CARBON BUILD UP. THE GDI LINS WERE FLUSHED. WHICH DID NOT REPAIR THE VEHICLE. THE DEALER ADVISED THE CAUSE OF THE PROBLEM WAS UNKNOWN. THE VEHICLE WOULD NEED TO BE FLUSHED EVERY SIX MONTHS, AT THE OWNER'S EXPENSE OF 1200.00. THE CONSUMER STATED THIS WAS UNREASONABLE. THE DEALER ALSO ADVISED TO ACCELERATE THE VEHICLE 2 OR 3 TIMES A WEEK AT A HIGH SPEED RATE, IN ORDER TO FORCE OUT THE BUILD UP. THE CONSUMER BELIEVED THE VEHICLE WAS A LEMON.

NHTSA ID

11480722

Incident

Aug 23, 2022

2019 TOYOTA YARIS. CONSUMER WRITES IN REGARD TO ENGINE FAILURE.

NHTSA ID

11480720

Incident

Aug 23, 2022

I got new tires and took the car for an alignment. I am constantly having to slightly correct my steering wheel. One to three degrees to the left and right at any speed the entire time I am driving. It was setup for the diagnostic test and the technician came back in less than five minutes. To tell me that there is nothing wrong with my alignment and everything was at factory spec. So I told him to drive it and tell me that there is nothing wrong with my car. He came back looking shocked and said that was weird. Like driving on wet glass. So he started to ask me questions. My answers to the question were. I am the original owner, never been in an accident with the car or hit debris of any kind. Tires are brand new, no check engine or warning lights. Diagnostic scanner to the OBD port came back with no problems. Car had 25,000 miles on it at the time. I've been told it could be any of eight or nine problems or a combination of a few. Electric power steering, traction control, ABS, Tire pressure monitor, steering angle sensor, tie rod, ball joints, suspension. My question is, how does this happen with regular service and no warning detection system on board or service equipment finding anything ???

NHTSA ID

11462368

Incident

Jul 1, 2020

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.