2015 Toyota Yaris

The contact owns a 2015 Toyota Yaris. The contact stated while driving at an undisclosed speed, the seat belt light flashed on the instrument panel, indicating that the seat belt was not being worn. The air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the wiring harness. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V319000 (Air Bags, Electrical System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

NHTSA ID

11586362

Incident

Nov 30, 2023

Mileage

56,000 mi

Since my original lease of my 2015 Toyota Yaris SE from Hanlees Hilltop Toyota in January 2015, both the front and rear bumpers have continually come unfastened. This was described as a known defect by two employees at this location: Tito Anopol (phone [XXX] ) and [XXX] (phone [XXX] ). [XXX] noted the roof trim was also notorious for coming unfastened. He removed the top inlets from the roof exterior, helped replace them with OEMs, yet they still flew off the vehicle on the freeway. On August 29, 2023, the service team at Hanlees Hilltop Toyota verified the tabs on the bumpers are broken, and are even saying they cannot guarantee they will be able to properly install new parts if I order them from here, and are trying to refer me to a body shop? This is completely ridiculous and an obvious safety hazard that Toyota is responsible for rectifying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11541543

Incident

Aug 29, 2023

A car accident I had in March 2021, I was rear ended from behind and none of my airbags went off. I called Toyota and they said that that’s how it was supposed to be because of whatever situation of being rear ended

NHTSA ID

11448436

Incident

Mar 26, 2021

Bumber detaches,

NHTSA ID

11421462

Incident

Jun 19, 2021

SQUEALS WHEN CRANKS, ALL THE TIMES.

NHTSA ID

11315430

Incident

Feb 13, 2020

Mileage

75,000 mi

TL* THE CONTACT OWNED A 2015 TOYOTA YARIS. WHILE THE CONTACT WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF HER VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED FULL BODY AND FACIAL CONTUSIONS, WHICH REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE NON-DEPLOYMENT OF AIRBAGS DRIVER OF FAILURE WAS NOT DETERMINED. DRIVER OF CAR THAT HIT ME ADMITTED FAULT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT*JB

NHTSA ID

11180064

Incident

Jan 26, 2019

Mileage

35,000 mi

CAR KEPT ACCELERATING DESPITE THE BRAKES ON THE CAR BEING APPLIED CAUSING THE CAR TO CRASH INTO A BUILDING.

NHTSA ID

11165361

Incident

Jan 5, 2019

INSTALLED FACTORY NEW CONTROL MODULE FROM TOYOTA, HAD NALLEY TOYOTA, ROSWELL, GA RESET THE AIRBAG. HALLEY DETERMINED THAT THE NEW CONTROL UNIT WAS DEFECTIVE AND REPLACED THE BRAND NEW UNIT WITH ANOTHER NEW UNIT. AT THAT TIME THEY DETERMINED THAT AN AIRBAG THAT DID NOT INFLATE ALSO HAD TO BE REPLACED. TWO DEFECTIVE UNITS IN AN AIR BAGS SYSTEM IS A POTENTIALLY FATAL SITUATION. REPAIR WAS DONE AT A BODY SHOP. I HAVE THE AIRBAG THEY DID NOT RETURN THE DEFECTIVE CONTROL MODULE. PART NUMBER 805736514P3K

NHTSA ID

11076660

Incident

Feb 22, 2018

Mileage

50,223 mi

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.